Update I’ve been emailing them back and forth. Sent them a photo from my bank. The version of IMVU I use the subscription info from Apple play store as well as ss of purchases over the last 4 years of spending on here with no resolution. Can’t even chat live with someone even though I’ve been charged for vip smh this is insane needless to say after almost 5yrs on this app I just canceled my subscription
0 Votes
M
MayaXSammyposted
11 days ago
Same issue as well…I brought VIP they snatch the money from my apple account but never received my credits and my chats still closed..done with this app
0 Votes
L
Lynn07posted
11 days ago
Haven’t received my vip credits either. And yes they’ve taken my payment. Can’t find the page that supposed to have a check box to be able to turn on the monthly acceptance for the credits…… it doesn’t exist not even in the “classic app” page.
1 Votes
C
CherryBaby82posted
15 days ago
I’m having the same issue. Logged in today was charged 32.49 yesterday. No VIP. All my rooms are closed. No credit delivery
3 Votes
9 Comments
CherryBaby82 posted 11 days ago
Update I’ve been emailing them back and forth. Sent them a photo from my bank. The version of IMVU I use the subscription info from Apple play store as well as ss of purchases over the last 4 years of spending on here with no resolution. Can’t even chat live with someone even though I’ve been charged for vip smh this is insane needless to say after almost 5yrs on this app I just canceled my subscription
0 Votes
MayaXSammy posted 11 days ago
Same issue as well…I brought VIP they snatch the money from my apple account but never received my credits and my chats still closed..done with this app
0 Votes
Lynn07 posted 11 days ago
Haven’t received my vip credits either. And yes they’ve taken my payment. Can’t find the page that supposed to have a check box to be able to turn on the monthly acceptance for the credits…… it doesn’t exist not even in the “classic app” page.
1 Votes
CherryBaby82 posted 15 days ago
I’m having the same issue. Logged in today was charged 32.49 yesterday. No VIP. All my rooms are closed. No credit delivery
2 Votes
Fvontese posted 16 days ago
They never respond after telling them
3 Votes
Ashleyellen posted 20 days ago
Hello, @Oopzii did you created ticket ?
0 Votes
Ashleyellen posted 20 days ago
Hello, IMVU pends orders as a security measure
https://www.imvu.com/next/settings/order/
This article explains pending orders
http://im.vu/help394
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
0 Votes
Oopzii posted 20 days ago
I’ve been dealing with this for about a week now -.- and still no help
1 Votes
Guest posted 21 days ago
i face the same problem
1 Votes
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