VIP subscription was successful, but it has not been activated for me. : Community Center

Ashleyellen posted 15 days ago

IMVU pends orders as a security measure

https://www.imvu.com/next/settings/order/

This article explains pending orders

http://im.vu/help394

Contact imvu https://support.imvu.com/support/tickets/new

how to contact imvu and reply http://im.vu/help1097

how to created ticket on mobile http://im.vu/help769

Every reply is 1-5 days .

0 Votes

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CherryBaby82 posted 27 days ago

Update I’ve been emailing them back and forth. Sent them a photo from my bank. The version of IMVU I use the subscription info from Apple play store as well as ss of purchases over the last 4 years of spending on here with no resolution. Can’t even chat live with someone even though I’ve been charged for vip smh this is insane needless to say after almost 5yrs on this app I just canceled my subscription

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MayaXSammy posted 27 days ago

Same issue as well…I brought VIP they snatch the money from my apple account but never received my credits and my chats still closed..done with this app

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Lynn07 posted 28 days ago

Haven’t received my vip credits either. And yes they’ve taken my payment. Can’t find the page that supposed to have a check box to be able to turn on the monthly acceptance for the credits…… it doesn’t exist not even in the “classic app” page.

1 Votes

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CherryBaby82 posted about 1 month ago

I’m having the same issue. Logged in today was charged 32.49 yesterday. No VIP. All my rooms are closed. No credit delivery

2 Votes

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Fvontese posted about 1 month ago

They never respond after telling them

3 Votes

Ashleyellen posted about 1 month ago

Hello, @Oopzii did you created ticket ?

0 Votes