hello mods, I need help my 2020 account was hacked and renamed @7EVENNNN. I have an open ticket with my 2020 email, a welcome email screenshot,billing proof,but the agents keep telling me my email isn’t on the account. Of course it isn’t the hacker changed it and my password. Can a moderator please message me for my case number so a human can actually look at my 2020 proof ?
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Ashleyellenposted
11 days ago
Hello, this article explains what to do with your stolen account http://im.vu/help828
hello mods, I need help my 2020 account was hacked and renamed @7EVENNNN. I have an open ticket with my 2020 email, a welcome email screenshot,billing proof,but the agents keep telling me my email isn’t on the account. Of course it isn’t the hacker changed it and my password. Can a moderator please message me for my case number so a human can actually look at my 2020 proof ?
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1 Comments
Ashleyellen posted 11 days ago
Hello, this article explains what to do with your stolen account http://im.vu/help828
This article explains about 2fa to have your account safe http://im.vu/help925
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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