I purchased AP and it appears on my bank account and in my IMVU order history. I got a message saying to do age verification so I completed that and still no AP. I do not understand what else I need to do for it to give me what I paid for.
0 Votes
1 Comments
Lucasposted
3 days ago
Hi! For this type of issue, the correct step is to contact IMVU Customer Support directly. Open a ticket and describe the case with as much detail as possible so the team can guide you properly.
I purchased AP and it appears on my bank account and in my IMVU order history. I got a message saying to do age verification so I completed that and still no AP. I do not understand what else I need to do for it to give me what I paid for.
0 Votes
1 Comments
Lucas posted 3 days ago
Hi! For this type of issue, the correct step is to contact IMVU Customer Support directly. Open a ticket and describe the case with as much detail as possible so the team can guide you properly.
Submit a Support Ticket: https://support.imvu.com/support/tickets/new
How to File and Respond to a Support Ticket: http://im.vu/help396
How to File and Respond to a Support Ticket on Mobile: http://im.vu/help769
Thank you!
0 Votes
Login to post a comment