Age verification

Posted about 6 hours ago by Tyler382148

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Tyler382148

It won’t let me attempt to do my age verification I tried to do it but everytime I attempt it it keeps saying my session expired. How do I fix it?

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Lucas

Lucas posted about 2 hours ago

Hello! A Yoti session timeout usually happens when the verification link expires or when the session stays inactive for too long.

To try resolving this, you can:

  • restart the verification session;

  • make sure your internet connection is stable;

  • clear your browser cache/cookies;

  • or try using a different browser or device.

If the issue continues, the best option right now is to contact Yoti support directly so they can take a closer look at the situation.

Yoti Support:
https://support.yoti.com/get-in-touch

When contacting them, make sure to provide your IMVU Customer ID (CID)

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