Brought 20K credit plus AP together

Posted 6 days ago by KaitlynAbbott

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KaitlynAbbott

Hi I brought 20K credits bundle off the imvu website on Friday and still ain’t received anything? We did all the emails you sent and completed everything and still not heard anything back? 

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Lucas

Lucas posted 4 days ago

Hi! For this type of issue, the correct step is to contact IMVU Customer Support directly. Open a ticket and describe the case with as much detail as possible so the team can guide you properly.


Submit a Support Ticket: https://support.imvu.com/support/tickets/new

How to File and Respond to a Support Ticket: http://im.vu/help396

How to File and Respond to a Support Ticket on Mobile: http://im.vu/help769


Thank you

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