Since the recent app update (the one that changed the Wardrobe and Shop interface), I can't delete photos from my Gallery on Android.
When I tap Delete, the photos disappear temporarily, but after I leave the album and open it again, they are back. I also don't receive the "Post deleted" confirmation message.
I have already:
logged out and logged back in,
reinstalled the app,
checked that the app is up to date.
The problem still persists. Could you please check if this is a known issue?
Thank you.
0 Votes
1 Comments
Darrisposted
about 10 hours ago
Hi! Thanks for reporting this issue and for sharing the troubleshooting steps you’ve already tried. Since the problem started after the recent app update, it may be related to a bug or syncing issue. Please report it to IMVU Support with your device details, app version, and screenshots if possible so the team can investigate.
Hello,
Since the recent app update (the one that changed the Wardrobe and Shop interface), I can't delete photos from my Gallery on Android.
When I tap Delete, the photos disappear temporarily, but after I leave the album and open it again, they are back. I also don't receive the "Post deleted" confirmation message.
I have already:
logged out and logged back in,
reinstalled the app,
checked that the app is up to date.
The problem still persists. Could you please check if this is a known issue?
Thank you.
0 Votes
1 Comments
Darris posted about 10 hours ago
Hi! Thanks for reporting this issue and for sharing the troubleshooting steps you’ve already tried. Since the problem started after the recent app update, it may be related to a bug or syncing issue. Please report it to IMVU Support with your device details, app version, and screenshots if possible so the team can investigate.
Official Support:
https://help.imvu.com/
https://help.imvu.com/s/contactsupport
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