My account is on hold and I would like it to be not on hold please it’s been on hold for three days and I’ve done the age verification three times in the first time I actually paid for it
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Ashleyellenposted
about 14 hours ago
Hello! @Toxicqueen5 To resolve the restriction on your account, you will need to contact Customer Service and provide the information requested by the agents. This article explains account restrictions: http://im.vu/help647
My account is on hold and I would like it to be not on hold please it’s been on hold for three days and I’ve done the age verification three times in the first time I actually paid for it
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2 Comments
Ashleyellen posted about 14 hours ago
Hello! @Toxicqueen5 To resolve the restriction on your account, you will need to contact Customer Service and provide the information requested by the agents. This article explains account restrictions: http://im.vu/help647
How to contact Customer Service: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a ticket on Mobile: http://im.vu/help769
Thank you!
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Guest posted about 16 hours ago
Minha conta tá suspensa a muito tempo sem poder gastar crédito e queria que liberasse a conta que não ficasse mais suspensa
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