Update error on pc version (IMVU Classic)

Posted 3 days ago by Guest

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Guest_joey20don
Guest

Dear community!  

I would like to ask for some help. I use IMVU Classic version 554.0 but ever since the update two days ago, nothing loads, not the rooms, the wardrobe, the inbox, the shop, my room, etc... I have always used this version and want to continue using it. I tried reinstalling it but that didn't help either. Everything broke after the update so I am unable to use it. 

I look forward to a prompt reply and assistance. Thank you in advance.

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FrenchMaid posted about 19 hours ago

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Ashleyellen

Ashleyellen posted 2 days ago

If troubleshooting doesn’t help . I suggest you to contact imvu support to help you resolve .


I have links below for you . 

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Guest_joey20don

Guest posted 2 days ago

I use the IMVU Classic Client on a Windows 11 laptop. There is no error message; nothing loads, and the screen goes black and loading whenever I click on anything. example as rooms, inbox, my dress, the shop, etc... This has been happening since the update three days ago.

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Ashleyellen

Ashleyellen posted 2 days ago

Hi, are you experiencing this issue with the IMVU Mobile App, IMVU Desktop, or the IMVU Classic Client, and are you using Windows, Mac, or the iOS mobile or Android operating system? Also, are you receiving an error message, and if so, what is the exact text of the message?

How to contact Customer Service: https://support.imvu.com/support/tickets/new

How to create and respond to a ticket: http://im.vu/help396

How to create a ticket on Mobile: http://im.vu/help769

Thank you!

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