My room keeps going from public to private. I have VIP and no strikes against my account. I’ve already tried the troubleshooting advice on a link in a previous thread but of course that didn’t work. Anyone else know of a fix for this?
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Llposted
3 days ago
Hi! If you’ve already tried the troubleshooting steps and the issue is still happening, I’d recommend contacting IMVU Support so they can look into it further.
Hi, @UncleJemima are you experiencing this issue with the IMVU Mobile App, IMVU Desktop, or the IMVU Classic Client, and are you using Windows, Mac, or the iOS mobile or Android operating system? Also, are you receiving an error message, and if so, what is the exact text of the message?
My room keeps going from public to private. I have VIP and no strikes against my account. I’ve already tried the troubleshooting advice on a link in a previous thread but of course that didn’t work. Anyone else know of a fix for this?
0 Votes
3 Comments
Ll posted 3 days ago
Hi! If you’ve already tried the troubleshooting steps and the issue is still happening, I’d recommend contacting IMVU Support so they can look into it further.
You can contact them here: https://support.imvu.com/support/tickets/new
I hope you get it fixed soon!
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Ashleyellen posted about 2 months ago
Hi, @UncleJemima are you experiencing this issue with the IMVU Mobile App, IMVU Desktop, or the IMVU Classic Client, and are you using Windows, Mac, or the iOS mobile or Android operating system? Also, are you receiving an error message, and if so, what is the exact text of the message?
How to contact Customer Service: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a ticket on Mobile: http://im.vu/help769
Thank you!
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JustSong posted 2 months ago
Have never had the problem. Are you using the client or Mobile/Next?
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