Hello, good afternoon, I want to report a problem that has been happening to me since the last few months. It doesn't load the avi or the room on my phone and it doesn't allow me to see the people in the room, basically it doesn't let me see anyone and the clothes don't work when I enter the room I thought it's a problem, it turned out, but these weeks that problem came back, but they can fix that problem soon
Hello, good afternoon, I want to report a problem that has been happening to me since the last few months. It doesn't load the avi or the room on my phone and it doesn't allow me to see the people in the room, basically it doesn't let me see anyone and the clothes don't work when I enter the room I thought it's a problem, it turned out, but these weeks that problem came back, but they can fix that problem soon
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Ashleyellen posted 2 days ago
Hello! @Lucif3r66
this article explain how to troubleshoot mobile imvu app https://support.imvu.com/support/solutions/articles/154000196660-basic-troubleshooting-steps-for-imvu-mobile
How to contact Customer Support: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a Ticket on Mobile: http://im.vu/help769
Thank you!
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