Today I have around 1354 followers, and I had more when a certain ****** called *** accepted me. That must have g.litched; she probably reported me for lying or being fake.
Help me, I've been given b.ugs or reports of lies and that's why it's b.ugged.
0 Votes
4 Comments
Sorted by
XfariXposted
12 days ago
Hello!
Please do not panic. On IMVU, your account cannot get bugged, banned, or restricted simply because other users are submitting false reports or lying about you. IMVU's moderation team manually reviews every single report, and if there is no proof of a violation, the false reports are completely dismissed and ignored.
If you are currently experiencing technical issues or 'bugs' with your account, it is likely due to a connection or server error, not because of reports. Here is how you can resolve this:
Clear Your Cache: If you are playing on the Desktop app or Mobile app, go to settings and clear your IMVU cache. This fixes most freezing and loading bugs.
Reinstall the App: Uninstall IMVU completely from your device and download the latest official update from the app store or website.
Submit a Ticket for Verification: If you feel that someone is mass-reporting you to harass you, or if your account has a restriction you cannot fix, open a Help Ticket under the 'General Support' or 'Safety' category. Explain the situation to the staff so they can protect your account and verify that everything is in good standing.
The support team is there to protect innocent players from false accusations. Stay safe!
9 Votes
Ashleyellenposted
25 days ago
Hello!
Please contact Customer Support for the issue you are experiencing.
I understand why you're concerned. However, a change in your follower count doesn't necessarily mean that someone reported you. There could be other reasons for it. Unfortunately, I don't think we can know what happened from here. If you believe there is an issue with your account, I would recommend contacting IMVU Support so they can check it.
0 Votes
J
JustSongposted
26 days ago
What do you even mean? Nothing you said makes sense.
Help me, I've been given b.ugs or reports of lies and that's why it's b.ugged.
0 Votes
4 Comments
XfariX posted 12 days ago
9 Votes
Ashleyellen posted 25 days ago
Hello!
Please contact Customer Support for the issue you are experiencing.
How to contact Customer Support: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a Ticket on Mobile: http://im.vu/help769
Thank you!
0 Votes
Leph posted 25 days ago
I understand why you're concerned. However, a change in your follower count doesn't necessarily mean that someone reported you. There could be other reasons for it. Unfortunately, I don't think we can know what happened from here. If you believe there is an issue with your account, I would recommend contacting IMVU Support so they can check it.
0 Votes
JustSong posted 26 days ago
What do you even mean? Nothing you said makes sense.
0 Votes
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