I disabled my account and I wasnt it back

Posted 2 days ago by Guest

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Guest

I disabled my account and I want it back but the link was expired after 30 days what should I do

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XfariX

XfariX posted 2 days ago

wlc Guest

Once the 30-day reactivation link expires, the automated recovery option is no longer available. To get the account back, the user must contact IMVU Support directly for a manual restoration.
Since they cannot log into their disabled account, they should follow these steps:
  1. Create a Temporary Account: Sign up for a new, temporary account on the IMVU website to gain access to the help tools.
  2. Submit a Support Ticket: Go to the Help Center, click Submit a Ticket, and set the category to General Support and the subcategory to Disabled Account.
  3. Provide Verification Details: In the ticket description, they must provide the following information to prove ownership:
    • The exact Avatar Name of the disabled account.
    • The original email address used to register the account.
    • The registered Date of Birth.
    • The City and Country where the account was created.
An IMVU support agent will review the database records and manually reactivate the account if the provided details match.

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