Hi IMVU you guy's have been sending me emails saying that you guys closed my ticket that it has been solved but it hasn't. Please please I beg you please remove the two factor authentication on my account or change my email to ********* because you guys said that my problem was solved when it wasn't I tried logging into my account but it sent the code to the email I lost access to which means you guys haven't solved my problem please help the card that I used to purchase VIP, age verification and AP the last digits are **** and I don't really remember the date when I had corrected this account but I believe in was **** or **** but I don't know and this account was made in ********* I don't remember the date but please help get the two factor authentication off my account or change the email to ******** thank you
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Ashleyellenposted
12 days ago
Hello, you should be able to receive soon sometimes, Make sure to answer their question, Reminder every reply is 1-5 days.
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Ashleyellenposted
12 days ago
Hello!
Please contact Customer Support for the issue you are experiencing.
Hi IMVU you guy's have been sending me emails saying that you guys closed my ticket that it has been solved but it hasn't. Please please I beg you please remove the two factor authentication on my account or change my email to ********* because you guys said that my problem was solved when it wasn't I tried logging into my account but it sent the code to the email I lost access to which means you guys haven't solved my problem please help the card that I used to purchase VIP, age verification and AP the last digits are **** and I don't really remember the date when I had corrected this account but I believe in was **** or **** but I don't know and this account was made in ********* I don't remember the date but please help get the two factor authentication off my account or change the email to ******** thank you
0 Votes
2 Comments
Ashleyellen posted 12 days ago
Hello, you should be able to receive soon sometimes, Make sure to answer their question, Reminder every reply is 1-5 days.
0 Votes
Ashleyellen posted 12 days ago
Hello!
Please contact Customer Support for the issue you are experiencing.
How to contact Customer Support: https://support.imvu.com/support/tickets/new
How to create and respond to a ticket: http://im.vu/help396
How to create a Ticket on Mobile: http://im.vu/help769
Thank you!
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