I feel that someone else has access to my IMVU account and has deleted my account from it because I searched a lot but I am not able to find my account, please help me in getting my account back. help me
0 Votes
1 Comments
JustSongposted
3 days ago
Hello :)
I am sorry to hear your situation. Please be sure to check your email that is associated with your IMVU account to see if the account was disabled. If it was disabled then a message from IMVU will tell you what you need to do to regain access to your account. Follow the directions.
If you have no message then you will need to contact IMVU Customer Support via a Help Ticket or Live Chat. When completing the report be sure to give them all of your information regarding your account, including your name, date of birth, address, email address, etc. A Help Ticket can take up to 5 days or more for IMVU to contact you. Just be patient. Do not post personal or account information here in the Public Forums.
I feel that someone else has access to my IMVU account and has deleted my account from it because I searched a lot but I am not able to find my account, please help me in getting my account back. help me
0 Votes
1 Comments
JustSong posted 3 days ago
Hello :)
I am sorry to hear your situation. Please be sure to check your email that is associated with your IMVU account to see if the account was disabled. If it was disabled then a message from IMVU will tell you what you need to do to regain access to your account. Follow the directions.
If you have no message then you will need to contact IMVU Customer Support via a Help Ticket or Live Chat. When completing the report be sure to give them all of your information regarding your account, including your name, date of birth, address, email address, etc. A Help Ticket can take up to 5 days or more for IMVU to contact you. Just be patient. Do not post personal or account information here in the Public Forums.
Contact Customer Support here Help Ticket : https://support.imvu.com/support/tickets/new
I hope you get your account back.
0 Votes
Login to post a comment