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IMVU Gift Cards are widely available, and are convenient ways of signing up for credits, VIP, and Age Verification.
In case you end up redeeming the wrong product with your card, contact Customer Support immediately.
Chat with Us (VIP members only)
Use the Live Chat feature at support.imvu.com/support/home
Business hours: Tuesday to Saturday, from 9:00 AM to 6:00 PM Pacific Time
Submit a Case
support.imvu.com/support/tickets/new
It is IMPORTANT to leave the product that you redeemed untouched so they can be converted to your desired product. For example, you accidentally redeemed 10,000 credits with your $10 Gift Card. If you want it converted to VIP instead, the 10,000 credits should still be intact. If you use the credits, the redemption is considered final.
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