soooo i went and made me some nice shades and all ... put them all great gread... and i see the beautiful green Update available in IMVU studio ... clicked that ... great restarted no problem no need to log in great .. and then i go to make a male ones and THIS happens... so .... i can't add any FBS ... and whenever i open preferences to see .. (who knows maybe a cash needed some cleaning and all) ... nope... and i even reinstalled... nope ... please if anyone can help me fix this
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Communityposted
6 months ago
Admin
Posted by “Drosselmeyer” on July 11, 2023.
[Archived]
Hi @xiuco, Just saw your Studio log about this issue. Thanks for being so persistent and I am sorry this is taking so long to fix. We have implemented fixes but apparently you are still experiencing the issue. I just tried the FBX you attached to the Report a Problem and it worked fine for me on windows but I did get the same error you did on my mac. This seems to be a very elusive bug. I am escalating this.
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Communityposted
6 months ago
Admin
Posted by “BloodyHanna” on June 11, 2023.
[Archived]
You might be right . I wish we had at least some way to create projects in old client and upgrade them before uploading it in the studio but its two differend platforms. That way could have been at least some type of compromise thou.
We can still dream thou who knows maybe next small update they will tell us what may have caused the FBX to break. All in all good luck Xiuco
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C
Communityposted
6 months ago
Admin
Posted by “xiuco” on June 03, 2023.
[Archived]
Hi BloodyHanna~!!
Yeah, it's really weird
I think we have something in common, even though we have different operating systems and countries.
... We keep this bug because we don't know what we have in common.
I don't know why, but this bug is always put off. I think so.
There's no sign that it's going to be fixed...
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “BloodyHanna” on June 02, 2023.
[Archived]
I guess we just have to give up on the studio, i don't understand what the problem could be..... country??? or idk system ? it keeps showing the
FBX Importer Unknown in preferences ... so this is our life :) and its weird to have ... 3 people with MAC and pc with such problem ... could it be a bug we have and from then on it messes up the download of the FBXs?
IT was fun using the studio but i guess i will go back to the roots
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “xiuco” on May 10, 2023.
[Archived]
1.19.4 Not yet fixed
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “BloodyHanna” on March 25, 2023.
[Archived]
sadly 1.18.1 - FBX is still unknown for me it just doesn't want to update it correctly :/ ?
However, it seems that the version is too old to download the file now.
If you are a Mac OS user, I may be able to send you the Version 1.11.3 file.
I'm sorry, if you're a Windows user, I can't help you at all.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Shinada” on March 03, 2023.
[Archived]
I also have the bug, I just started today. I mistakenly uploaded the tutorial shirt and now I have the same FBX import issue as seen here. Any advice on getting an older version in the meantime?
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Drosselmeyer” on March 03, 2023.
[Archived]
Sorry, my bad. I spoke too soon. Looks like next release (not 1.17.3 that just dropped), but hopefully 1.18.x. I will ping the team on this one.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “xiuco” on March 02, 2023.
[Archived]
Version 1.17.2 Not yet fixed.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Drosselmeyer” on January 31, 2023.
[Archived]
Hello, I am sorry I lost track of this one. I can confirm that we have someone working on this at the moment. We should have a fix coming in the Studio release after our next one.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “BloodyHanna” on January 28, 2023.
[Archived]
Thank you for answering ♥️
I will keep trying then if i find something out i will share , i am sure they have a ticket up for this problem and i am sure its not just us ... hopefully.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “xiuco” on January 28, 2023.
[Archived]
Hi! BloodyHanna.
This issue has not been fixed yet.
The new version still cannot upload FBX for me.
Since posting here, I have been able to get the older version.
Now, I have downgraded to version 1.11.3 and uploaded FBX just as you did.
I have tried downgrading the Blender IMVUToolkit, reinstalling IMVU Studio, etc. to not work for me.
I wish you success with your download and clean.
I keep waiting for IMVU to fix this issue. (they may have forgotten about it...)
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “BloodyHanna” on January 28, 2023.
[Archived]
Xiuco where you abele to use the studio after the last update and did you do anything to make it work yet , because i am unable (the fbs is unknown when updating ) i am trying to download and clean again but i have little hope.
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Posted by “BloodyHanna” on October 03, 2022.
[Archived]soooo i went and made me some nice shades and all ... put them all great gread... and i see the beautiful green Update available in IMVU studio ... clicked that ... great restarted no problem no need to log in great .. and then i go to make a male ones and THIS happens... so .... i can't add any FBS ... and whenever i open preferences to see .. (who knows maybe a cash needed some cleaning and all) ... nope... and i even reinstalled... nope ... please if anyone can help me fix this
0 Votes
53 Comments
Community posted 6 months ago Admin
Posted by “Drosselmeyer” on July 11, 2023.
[Archived]Hi @xiuco, Just saw your Studio log about this issue. Thanks for being so persistent and I am sorry this is taking so long to fix. We have implemented fixes but apparently you are still experiencing the issue. I just tried the FBX you attached to the Report a Problem and it worked fine for me on windows but I did get the same error you did on my mac. This seems to be a very elusive bug. I am escalating this.
0 Votes
Community posted 6 months ago Admin
Posted by “BloodyHanna” on June 11, 2023.
[Archived]You might be right . I wish we had at least some way to create projects in old client and upgrade them before uploading it in the studio but its two differend platforms. That way could have been at least some type of compromise thou.
We can still dream thou who knows maybe next small update they will tell us what may have caused the FBX to break. All in all good luck Xiuco
0 Votes
Community posted 6 months ago Admin
Posted by “xiuco” on June 03, 2023.
[Archived]Hi BloodyHanna~!!
Yeah, it's really weird
I think we have something in common, even though we have different operating systems and countries.
... We keep this bug because we don't know what we have in common.
I don't know why, but this bug is always put off. I think so.
There's no sign that it's going to be fixed...
0 Votes
Community posted 6 months ago Admin
Posted by “BloodyHanna” on June 02, 2023.
[Archived]I guess we just have to give up on the studio, i don't understand what the problem could be..... country??? or idk system ? it keeps showing the
FBX Importer Unknown in preferences ... so this is our life :) and its weird to have ... 3 people with MAC and pc with such problem ... could it be a bug we have and from then on it messes up the download of the FBXs?
IT was fun using the studio but i guess i will go back to the roots
0 Votes
Community posted 6 months ago Admin
Posted by “xiuco” on May 10, 2023.
[Archived]1.19.4 Not yet fixed
0 Votes
Community posted 6 months ago Admin
Posted by “BloodyHanna” on March 25, 2023.
[Archived]sadly 1.18.1 - FBX is still unknown for me it just doesn't want to update it correctly :/ ?
0 Votes
Community posted 6 months ago Admin
Posted by “BloodyHanna” on March 05, 2023.
[Archived]Thank you Xiuco <3
you are a saver
0 Votes
Community posted 6 months ago Admin
Posted by “xiuco” on March 04, 2023.
[Archived]Hi :D
https://creator-tool.imvu.com/creator-tool/darwin/1.11.3/IMVU-Studio-1.11.3.dmg
I downloaded the old version from this URL.
This URL is https://create.imvu.com/imvu-studio-download/ #downloads I tried rewriting the download link on this page to the version I wanted.
However, it seems that the version is too old to download the file now.
If you are a Mac OS user, I may be able to send you the Version 1.11.3 file.
I'm sorry, if you're a Windows user, I can't help you at all.
0 Votes
Community posted 6 months ago Admin
Posted by “Shinada” on March 03, 2023.
[Archived]I also have the bug, I just started today. I mistakenly uploaded the tutorial shirt and now I have the same FBX import issue as seen here. Any advice on getting an older version in the meantime?
0 Votes
Community posted 6 months ago Admin
Posted by “Drosselmeyer” on March 03, 2023.
[Archived]Sorry, my bad. I spoke too soon. Looks like next release (not 1.17.3 that just dropped), but hopefully 1.18.x. I will ping the team on this one.
0 Votes
Community posted 6 months ago Admin
Posted by “xiuco” on March 02, 2023.
[Archived]Version 1.17.2 Not yet fixed.
0 Votes
Community posted 6 months ago Admin
Posted by “Drosselmeyer” on January 31, 2023.
[Archived]Hello, I am sorry I lost track of this one. I can confirm that we have someone working on this at the moment. We should have a fix coming in the Studio release after our next one.
0 Votes
Community posted 6 months ago Admin
Posted by “BloodyHanna” on January 28, 2023.
[Archived]Thank you for answering ♥️
I will keep trying then if i find something out i will share , i am sure they have a ticket up for this problem and i am sure its not just us ... hopefully.
0 Votes
Community posted 6 months ago Admin
Posted by “xiuco” on January 28, 2023.
[Archived]Hi! BloodyHanna.
This issue has not been fixed yet.
The new version still cannot upload FBX for me.
Since posting here, I have been able to get the older version.
Now, I have downgraded to version 1.11.3 and uploaded FBX just as you did.
I have tried downgrading the Blender IMVUToolkit, reinstalling IMVU Studio, etc. to not work for me.
I wish you success with your download and clean.
I keep waiting for IMVU to fix this issue. (they may have forgotten about it...)
0 Votes
Community posted 6 months ago Admin
Posted by “BloodyHanna” on January 28, 2023.
[Archived]Xiuco where you abele to use the studio after the last update and did you do anything to make it work yet , because i am unable (the fbs is unknown when updating ) i am trying to download and clean again but i have little hope.
0 Votes