[Archived - JanXuan] Classic client crashes while playing music.

Posted by “JanXuan” on June 23, 2024.

@jazzKat​ I'm not sure what you mean now. If I am able to play different media at the same time or together with imvu music?

Posted by “JanXuan” on June 23, 2024.

@jazzKat​ @Drosselmeyer​ I have been busy with tech support from Microsoft and PCMan for three days about my file accociation problem.. First Ms employee who went in my pc did not understand the system because he can;t speak dutch, he was going to connect me to a dutch speaking colleague but connected me to the billing department instead. The billing department tried to connect me to the tech team again but then there were 6 people before me and since the end of the day was coming I did not think that it was going to happen. So Friday I tried again and after waiting for 10 people before me, I finally got an employee again who actually went into my system and made some changes in the settings and ini file, he said after reboot the system should be ok, and he gave me a link to reconnect to the chat after my reboot. I rebooted and the link did not work. Access denied. lol. Before that Facebook's Ms support had also given me several default solutions that did not work. So I gave up on getting help and downloaded an ISO image and made a whole new installation of Windows 11Pro, letting me make choices about what and where. That solved the file association problem, but I had to install all apps and bookmarks etc. all over. I think that I got 20 Google and Microsoft verification codes. But finally my system was working OK. I should have done that right away. Since we have the EU soccer championships here I did not play any music last night.

The system worked without problems all night and this morning around 9AM CET I started playing music again till exactly 12.00 sharp I got kicked out of the room. I told that a friend/customer in UK and she told me that she and her friend were also both kicked out of a room at 12.00 sharp. Isn't that curious? Then I remembered that a few times that I had the system jam it happened while I was in the kitchen making lunch. I don't know the exact time of these events but all might as well been at 12.00. This brings me back to a question which I have asked before. re some other issues that happened after February 28. Have you checked if not accidentally one of your systems somewhere in your network missed the leap day February 29?

Aside of that, after that room crash, not a system crash, I went back in the room and resumed playing music which went well for some three hours, then the music halfway a tune stopped and my system automatically rebooted. I loaded IMVU again and played music again and halfway the second song the music turned in a drill machine sound and totally blocked my system and I had to push the power switch again. So I stopped playing music now since dinner time was coming up and I had some other things to handle. Meanwhile the room runs smooth and no strange things happening since, and I bet that nothing will happen till tomorrow morning or longer. I will keep you updated.

Posted by “jazzKat” on June 23, 2024.

Are you able to play them at the same time? Like watch football/a movie at the same time as having the media playing playing music in the background?

Posted by “JanXuan” on June 23, 2024.

@jazzKat​ I can play my tv app and youtube and facebook videos without ptoblems. I can watch football al day and nothing happens.

Posted by “jazzKat” on June 23, 2024.

Does the PC encounter issues if you have other programs running (besides IMVU) that also use audio? Say playing an actual movie (not necessarily YouTube) and media player?

Posted by “JanXuan” on June 23, 2024.

@Drosselmeyer​ I have run a completely new installation of Windows 11Pro and installed everything new myself with the option to help Windows with the installation. I should have done that from the very start because three or four days of MS customer service had driven me crazy and even letting tech support in my computer had no results. I can use IrfanView again for jpg and others, and so far IMVU is running OK for many hours. When I'm done installing all apps I can test music again.

Posted by “JanXuan” on June 21, 2024.

@Drosselmeyer​ https://www.pcman.nl/pcman-basic-i7-32gb-1000gb-windows-11.html

Posted by “Drosselmeyer” on June 21, 2024.

I found PCMan computers, but don't know which. Do you have a link to what you bought or did you pick and choose components?

Posted by “JanXuan” on June 21, 2024.

@Drosselmeyer​ It is a Dutch brand, PCMan. I'm not sure about the card. This pc is a different technology. It does not have regular cards as in the old computers and also no hard drive. It seems new technology.

Posted by “Drosselmeyer” on June 20, 2024.

@JanXuan​ Thanks for the update. What brand is your new computer? I did not get conclusive results results searching for 'DESKTOP-SE30O50'. I will look it up, but I am now thinking it might be the graphics card(?).

Posted by “JanXuan” on June 19, 2024.

@Drosselmeyer​ I don't think that the Windows version makes a difference, It happened also after my downgrade to Windos 10. The problem is that the client can not handle new hardware. I bought a brand new computer and it was a waste of money because the client can't handle it, no matter what Windows version I have.

Posted by “JanXuan” on June 19, 2024.

@Drosselmeyer​ The test resulted in an automatic system reboot. Log files are sent to the team. You may find a double post. The last attachment did not want to load first. I think that the mail was not sent, but if you got two "New crash"mails today, ignore the first one.

Posted by “Drosselmeyer” on June 19, 2024.

Great! Thanks!

Posted by “JanXuan” on June 19, 2024.

@Drosselmeyer​ I am already running tests with another user on a windows 10 pc in the other users room. I keep you updated.

Posted by “Drosselmeyer” on June 19, 2024.

Thanks @JanXuan​. I do not have a Windows 11 machine, but a coworker does and will try and reproduce the issue. I cannot repro the issue on my machine.