[Archived - JanXuan] Classic client crashes while playing music.

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Posted by “JanXuan” on June 18, 2024.

[Archived]

@Drosselmeyer @Saturi

I decided to make a new post since the overview in the original post has gone lost, and also we are dealing with a different problem now.

After a day and night without playing music and no problem, this morning I tried playing music again, and that went wrong again. A total system block. It happened a few seconds after I had sent my yesterdays log files to the Studio team.

I had to use the power switch to restart the system. I could not include the cpp file, which was 17kb in previous sessions but now is 101,824kb. When you need this one I need to find an alternative way to send it like wesendit or yousendit.

I think that the key to the problem can be found in that file. I have sent my new log files to the team excluding this big one, G-mail won't accept files bigger than 25Mb.

afbeelding

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Community posted over 1 year ago Admin

Posted by “JanXuan” on June 19, 2024.

[Archived]

I am also thinking if it could be related to another bug with music store music which has never been solved. The suddenly muting of music in the middle if a mix.

https://help.imvu.com/s/feed/0D54p00001mVBEZCA4

This thread is from march 8 2020. We have tested all kind of things there, IMVU has given up on responding to the thread.

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Community posted over 1 year ago Admin

Posted by “JanXuan” on June 19, 2024.

[Archived]

@Drosselmeyer It happens both when I am playing a music mix, and when someone else plays music in my room. Talking about music store music. The log files should be in the team inbox, I have send three e-mails with log files.

I am thinking to see what happens when I go to someone else's room and they play music, or when I play music in their room. That might be an interesting experiment.

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Community posted over 1 year ago Admin

Posted by “Drosselmeyer” on June 19, 2024.

[Archived]

I received your file and will forward it on to an engineer who can look at it. Unfortunately the person who would be best to look at this is currently on vacation, but I will see if I can find someone else.

Just so I am clear, are you playing music in chat through the IMVU music player or using a radio station PID?

Can you also send the 'IMVULog' files?

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Community posted over 1 year ago Admin

Posted by “JanXuan” on June 18, 2024.

[Archived]

@Drosselmeyer I have sent the big file to the team with WeTransfer, so that is the e-mail which they have to watch out for for the download link.

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Community posted over 1 year ago Admin

Posted by “JanXuan” on June 18, 2024.

[Archived]

System info: