Hi @mila709167, try uninstalling / reinstalling. Update to the newest application version. Check internet connection / reboot router on your PC or refresh phone access if you are on Mobile.
If this does not resolve the issue, please contact customer service.
Posted by “mila709167” on January 04, 2024.
[Archived].
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Community posted about 2 months ago Admin
Posted by “JAM” on January 05, 2024.
[Archived]Hi @mila709167, try uninstalling / reinstalling. Update to the newest application version. Check internet connection / reboot router on your PC or refresh phone access if you are on Mobile.
If this does not resolve the issue, please contact customer service.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to File and Respond to a Ticket: http://im.vu/help396
How to File a Ticket on Mobile: http://im.vu/help769
Thanks
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