[Archived - Ginger134999] i know what email i use in my other account but when i try to recover it after many failed attempts regarding with log in it always says unknown i tried sending a ticket already

Posted 3 months ago by Community

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Posted by “Ginger134999” on January 04, 2024.

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Community posted 3 months ago Admin

Posted by “JAM” on January 07, 2024.

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Hi @Ginger134999, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703

Thanks

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