[Archived - NataMoon] the subscription card for imvu turned out to be redeemed, although I just bought it

Posted 5 months ago by Community

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Posted by “NataMoon” on February 16, 2024.

[Archived]

lHello. Recently I purchased a gift card worth $50. Upon arrival home, we removed the protective coating and entered the code. but it says that this code has already been redeemed. what to do about it and what to do. please help!

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Community posted 5 months ago Admin

Posted by “JAM” on February 17, 2024.

[Archived]

Hi @NataMoon​, please contact customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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