I don’t know if imvu censors these kind of post. But I don’t like the direction imvu is going I know the company has to make money but when it comes to a social platform like imvu customer satisfaction is how you make the money if the customer is satisfied the money will come I’ve been on imvu since 2017 there has been hundreds of features people have been asking for since I’ve joined why are some features available on desktop version that aren’t on mobile? How can you add all these tiers to vip add a new ap+ program and a crypto currency but we can’t get something as simple as a search bar for our inventory on mobile. Why can’t I appear offline on mobile and keep it that way (you appear back online the next day) why when I post my comments and like are filled with bots why isn’t there a feature to only allow people you follow or that follow you to comment or at the bare minimum a way to let me delete peoples comments off my post. I can name a bunch more features. But yall added stuff to make vip seem more appealing but the core foundation of imvu is trash rn which is why I haven’t been on it that much. We need these fixes immediately give the users a good experience the more you try to scrap and nickel and dime the more imvu is gonna go down I love imvu I’ve met lifetime friends who i still talk to and call to this day which is why I make this post. Sorry if my grammar or spellings bad.
43 Votes
18 Comments
Sorted by
JesseLiStarseedposted
over 1 year ago
4 Years ago I had very high hopes for this platform, especially during and after the pandemic when the online user count was so high. I used to really love this platform and was on here much of my spare time. Over the past 4 years, a lot of things have happened, a lot of things changed, yet other things never seemed to get fixed or improved upon. During the last 2 years, the hardest thing I've had to watch was friends get trolled & bullied by really nasty people (that IMVU does 'nothing' about btw), and friends getting retaliation- or spite-flagged resulting in some of my friends getting their accounts "permanently" banned erroneously or for all the wrong reasons. I agree with much of what has been stated above, some I dont agree with, but I will say that there is either a strange "bias" or staff that definitely don't know how to make simple rightful "judgements" on a case. I've watched as certain staff has either retired or left the company, and watched the online numbers go down from 180K down to 30K to 50K. For myself, it's made me not only want to stop spending money with IMVU, but it's discouraged me from even wanting to be on here as much as I used to. I understand IMVU trying to make the platform more secure for it's users, but it has to be done in the "right" way. I had always wondered where everyone went to the past couple of years, and I just assumed they all just stopped coming online because "real life" has resumed in full for most. I found out recently that I was wrong. These people went to other platforms. The hardcore AP legacy users have all gone over to 3DXchat (which I'm definitely 'not' interested in), but a vast majority have actually gone over to VRchat which can also be played on "desktop" mode (no VR headset required). The #1 thing IMVU has going for it has always been it's ease of use, the massive selection of rooms and shop items, ...and especially it's avatars. IMVU has "hands-down" the best looking avatars that can be created on "any" platform. IMVU, please don't shoot yourself in foot anymore. You have a great legacy user-base that has been with you since the beginning, and I suspect you have lost a lot of them, and possibly about to lose even more of them. I honestly don't know what your business-plan or goals or these days, but at least use care and caution in the things you change or roll-out. We know the platform has limitations and certain things can't be fixed. We're okay with that. But what I can't tolerate is watching people that love your platform being mistreated and biased against. Suspensions are one thing, but to permanently ban people's accounts without proper just cause and without researching and making proper judgements is not only unfair but a literally slap-in-the-face to those who have been good customers of yours for many years.
12 Votes
P
PamelaAndersonposted
over 1 year ago
Its very very sad what this website has become...All the good creators have left because they were chased out when IMVU got greedy and started taking any of their profits so they all left..They continue to try to do with away with the classic client which if they ever do that will be the final death blow to this website.They never fix any of the music issues (music muting in rooms after you have been in a room for a while has been going on for years now) and despite putting case after case in about this by me and all my friends and people I know..it has been totally ignored and all they do is send you the same recycled copy and pasted responses hoping you finally give up and go away...Nothing ever gets fixed right on here...The customer service is the worst on the internet for any type of gaming website and the numbers of members on here have steadily declined year after year...They take no pride in their own website and their bad business decisions have slowly destroyed what was a great website years ago...And they will not upgrade it or put money into their own product to improve it at all..Its really sad what this website has become now...The constant crashes, lagging , music issues that never get fixed...a terrible store with the same old recycled items in it and horrible customer service all add up to people just giving up and leaving for good...IMVU needs to wake up and wise up before its too late...
9 Votes
x
xLuciferMorninstarxposted
almost 2 years ago
They also have favoritism when it comes to featured room submissions but they lie saying they don't when they actually do, I've tried several times to get my rooms featured only to be constantly denied over and over again and I've tried getting discovered on the feed but it's the same with that too no matter what I do I cant get discovered, and it's bad enough that imvu allows noobs to go into peer review to re rate products just to get creators banned so the noobs can earn extra credits, and also the fact that imvu has become very sexualized with public rooms but yet most ppl on imvu these days are practically kids that aren't above the ages of 18+ and are buying the access pass by lying about their ages like imvu really needs to start listening to customers and start giving a damn and stop acting like a bunch of robots when customers try contacting them
I don’t know if imvu censors these kind of post. But I don’t like the direction imvu is going I know the company has to make money but when it comes to a social platform like imvu customer satisfaction is how you make the money if the customer is satisfied the money will come I’ve been on imvu since 2017 there has been hundreds of features people have been asking for since I’ve joined why are some features available on desktop version that aren’t on mobile? How can you add all these tiers to vip add a new ap+ program and a crypto currency but we can’t get something as simple as a search bar for our inventory on mobile. Why can’t I appear offline on mobile and keep it that way (you appear back online the next day) why when I post my comments and like are filled with bots why isn’t there a feature to only allow people you follow or that follow you to comment or at the bare minimum a way to let me delete peoples comments off my post. I can name a bunch more features. But yall added stuff to make vip seem more appealing but the core foundation of imvu is trash rn which is why I haven’t been on it that much. We need these fixes immediately give the users a good experience the more you try to scrap and nickel and dime the more imvu is gonna go down I love imvu I’ve met lifetime friends who i still talk to and call to this day which is why I make this post. Sorry if my grammar or spellings bad.
43 Votes
18 Comments
JesseLiStarseed posted over 1 year ago
4 Years ago I had very high hopes for this platform, especially during and after the pandemic when the online user count was so high. I used to really love this platform and was on here much of my spare time. Over the past 4 years, a lot of things have happened, a lot of things changed, yet other things never seemed to get fixed or improved upon. During the last 2 years, the hardest thing I've had to watch was friends get trolled & bullied by really nasty people (that IMVU does 'nothing' about btw), and friends getting retaliation- or spite-flagged resulting in some of my friends getting their accounts "permanently" banned erroneously or for all the wrong reasons. I agree with much of what has been stated above, some I dont agree with, but I will say that there is either a strange "bias" or staff that definitely don't know how to make simple rightful "judgements" on a case. I've watched as certain staff has either retired or left the company, and watched the online numbers go down from 180K down to 30K to 50K. For myself, it's made me not only want to stop spending money with IMVU, but it's discouraged me from even wanting to be on here as much as I used to. I understand IMVU trying to make the platform more secure for it's users, but it has to be done in the "right" way. I had always wondered where everyone went to the past couple of years, and I just assumed they all just stopped coming online because "real life" has resumed in full for most. I found out recently that I was wrong. These people went to other platforms. The hardcore AP legacy users have all gone over to 3DXchat (which I'm definitely 'not' interested in), but a vast majority have actually gone over to VRchat which can also be played on "desktop" mode (no VR headset required). The #1 thing IMVU has going for it has always been it's ease of use, the massive selection of rooms and shop items, ...and especially it's avatars. IMVU has "hands-down" the best looking avatars that can be created on "any" platform. IMVU, please don't shoot yourself in foot anymore. You have a great legacy user-base that has been with you since the beginning, and I suspect you have lost a lot of them, and possibly about to lose even more of them. I honestly don't know what your business-plan or goals or these days, but at least use care and caution in the things you change or roll-out. We know the platform has limitations and certain things can't be fixed. We're okay with that. But what I can't tolerate is watching people that love your platform being mistreated and biased against. Suspensions are one thing, but to permanently ban people's accounts without proper just cause and without researching and making proper judgements is not only unfair but a literally slap-in-the-face to those who have been good customers of yours for many years.
12 Votes
PamelaAnderson posted over 1 year ago
Its very very sad what this website has become...All the good creators have left because they were chased out when IMVU got greedy and started taking any of their profits so they all left..They continue to try to do with away with the classic client which if they ever do that will be the final death blow to this website.They never fix any of the music issues (music muting in rooms after you have been in a room for a while has been going on for years now) and despite putting case after case in about this by me and all my friends and people I know..it has been totally ignored and all they do is send you the same recycled copy and pasted responses hoping you finally give up and go away...Nothing ever gets fixed right on here...The customer service is the worst on the internet for any type of gaming website and the numbers of members on here have steadily declined year after year...They take no pride in their own website and their bad business decisions have slowly destroyed what was a great website years ago...And they will not upgrade it or put money into their own product to improve it at all..Its really sad what this website has become now...The constant crashes, lagging , music issues that never get fixed...a terrible store with the same old recycled items in it and horrible customer service all add up to people just giving up and leaving for good...IMVU needs to wake up and wise up before its too late...
9 Votes
xLuciferMorninstarx posted almost 2 years ago
They also have favoritism when it comes to featured room submissions but they lie saying they don't when they actually do, I've tried several times to get my rooms featured only to be constantly denied over and over again and I've tried getting discovered on the feed but it's the same with that too no matter what I do I cant get discovered, and it's bad enough that imvu allows noobs to go into peer review to re rate products just to get creators banned so the noobs can earn extra credits, and also the fact that imvu has become very sexualized with public rooms but yet most ppl on imvu these days are practically kids that aren't above the ages of 18+ and are buying the access pass by lying about their ages like imvu really needs to start listening to customers and start giving a damn and stop acting like a bunch of robots when customers try contacting them
11 Votes
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