Good afternoon, I made a purchase of credits to give to one of my friends, but the page sent me a notice when purchasing the credits where it said that there was a problem processing the order and that I should contact imvu user assistance. So I sent this message, my order has been "under review" and the money is already being held. I would like to know how long it will take for the credits to be sent?
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Davonposted
2 days ago
Hi , IMVU Credits can take two or more days to appear, so please be patient.
This article explains all you need to know about IMVU Credits:
Good afternoon, I made a purchase of credits to give to one of my friends, but the page sent me a notice when purchasing the credits where it said that there was a problem processing the order and that I should contact imvu user assistance. So I sent this message, my order has been "under review" and the money is already being held. I would like to know how long it will take for the credits to be sent?0 Votes
1 Comments
Davon posted 2 days ago
Hi , IMVU Credits can take two or more days to appear, so please be patient.
This article explains all you need to know about IMVU Credits:
http://im.vu/help463
How to contact customer service:
https://support.imvu.com/support/tickets/new
How to file and respond to a ticket:
http://im.vu/help396
How to file and respond to a ticket on mobile:
http://im.vu/help769
Thanks
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