Imvu censorship is insane.

FYI Complaints in house stay in house. Complaints on Social Media reaches a lot of eyes of potential now lost revenue. Complaints to the FTC gets results. Remember they fined  Facebook 300 million for privacy violations. Complaints to the right law firm can start a class action. knowledge is power.

I already went "completely off" about this on another discussion (I was burning mad), but I'll keep this on a better tone.  Some of us already knew what IMVU was trying to roll-out when our chat was monitored and censored last year in private rooms, which I assume was a testing-phase for all this.  I can understand why IMVU is doing this to "some" degree.  Not only IMVU, but all virtual platforms suffer from the same problems with young teens and children interacting with adults, and teens and children 'masquarading' as adults, even fraudulently obtaining AP/Age-verification which can end up resulting in some serious horrific crime from stalking, threats, grooming, pedophilia and traffiking.  It has been apparent (for some time now) that IMVU has been specifically target-marketing younger teens, older teens, and very young adults, as well as concentration on their Phone App and Desktop/Beta.  If this is truly the case, it makes sense to take extra measures to make the platform safer for them.  We as adults want you to and look forward to anything that can help change or reduce the number amount of incidences.  But when it comes to the subject of "monitoring" and "censorship" of chat, you step into a very controversial area that many people have serious objections to:

1. The first issue concerns "monitoring" what is said in the chat at all.  Now, I believe that IMVU has been doing this already for quite some time.  Even if it is only an AI script/bot in operation, it's assumed that IMVU is also logging and storing every chat conversation on their entire platform, meaning, their is no actual privacy on the platform.  No big surprise there.  A lot of sites do this.  The majority of people's issue with this of course is what the site "does" with your conversations or personal data, whether for tracking or selling it off to 3rd party companies.  I assume that is why you have rolled-out an updated "Privacy Agreement" pop-up in recent weeks for us to respond to.
2. The second concerns "censorship".  I understand that it's a literal fine-line and grey-area as what is acceptable to say and what is not in specific instances.  Historically it's been defined by what most call "online etiquette" or "commonly accepted rules of conduct", but when making judgement calls, especially when an AI bot is doing it, it's not so easy to program in that grey area.  In a vast userbase where everyone's ideas will differ on what is acceptable and what is not, this needs to be specifically "defined" or spelled-out by the platform, and they need to make some sort of "notification" to their users when rolling this kind of control out and what the rules or expectations are.  We do this with our own children.  We let them know clearly defined rules, so when they are breached, we know they knew and understood them, so any repercussions they receive from it are justified.
3. The third one concerns 'what' the repercussions are and 'how' those repercussions are rolled-out.  Once again this should be clearly defined in detail, and the users/customers notified about it ahead of time.

Honestly, this is nothing new and it's not rocket-science.  People would expect a large company or corporation to know all this and even perhaps follow this to some degree, especially if they value or carer about their entire userbase. But honestly, what I've witnessed or heard about in the past week ranks up there with Facebook/Meta needlessly bricking Oculus VR headsets and Microsoft needlessly removing all support and drivers for all WMR (windows mixed reality) VR headsets out there with their 24H2 update/release, along with "Recall" that monitors your keystrokes and snaps a screenshot every 3 seconds of your computer.  No notifications were given out for any of that either.  Privacy is one thing.  ...but How you Treat your users and customers is entirely another thing.  Booting people off the platform with 24 hr suspensions without notification or any guidelines to follow is very bewildering, and for this censorship to extend into private and AP room instances is even more insane.  ...and I guarantee if IMVU will continue to treat their users like "guilty-until-proven-innocent" criminals (like they have been for years) concerning censorship offenses dished-out by an AI bot, they will slowly lose their other userbase of actual adults.  Unfortunately, crazy corporations like Meta and Microsoft can get away with these tactics and not suffer much affect from it, but I'm completely baffled as to what you are thinking IMVU.  You "know" if you don't get some control over this, you most likely will lose a significant part of your userbase, and I don't mean the criminals, pedophiles, and the obscene (though yes, even "we" want them off the platform as well).  I'm talking about the everyday legacy users and adults who I suspect have been loyal and spent more money with your platform than your entire teenage demographic userbase.

Some of my friends and myself have already transitioned over into other 3D virtual worlds, even before this even started.  We love the IMVU platform and we want to continue using it and be here, but we do have other platforms to belong to and use.  I hope you re-evaluate and take into consideration what you are doing, how you are going about doing it, and (most of all) please treat your existing users with the respect anyone deserves.  In this country you're headquartered in (USA), a person is innocent until "proven" guilty, not the other way around.

The rules clearly state that it is forbidden to talk about such topics and use foul language. You can read about this in the imvu rules.

Unofficial link won’t be allowed to send in chat . Due to scammers out there as they want users to be safe. 

I posted a link in the chat to friends and ended up being blocked, I can't send a message: "(Sending too many links too fast; slow!)", please help me and I'm sorry, I'm desperate and very scared

I'm still getting censorship in private AP rooms.  This certainly is not going to fly in AP+ and it's flying with me  right now. We should be getting a refund  as  we are not getting what  we been paying for. Remember there are other adult sites that cost far less and the adult interaction  with your peers is already perfected.

I paid for AP+Age, and they are censoring even a stupid nonsense word?????? IMVU, FIX THIS OR YOU WILL LOSE EVERY SINGLE USER. I'M SO SICK OF THIS STUPIDITY.

Hello, imvu post the article about it , go check it out https://support.imvu.com/support/discussions/topics/154001065609

It’s happening to me too!!! Certain AP words that I’ve always been able to say are being censored yet my girl and her account it’s not censoring them!!

Hi @Tsunami , For reference, here is a link to the Community Guidelines. https://www.imvu.com/next/policyhub/communityguidelines/

There may be a bug and Staff should know. If you still have questions, contact customer service.

How to contact Customer Service:
https://help.imvu.com/s/contactus
 
Thanks