Tackling Censorship and Building a Safer Community
Posted
9 months ago
by Meeows
M
MeeowsAdmin
Thank you all for bringing the recent issues with censorship to our attention. As IMVU has transitioned to a new chat tool, we are in the process of fine-tuning the system, and your feedback has been instrumental in helping us improve this new model. We are working diligently to restore the experience you're accustomed to, while also ensuring we continue protecting minors on the platform. In addition, we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone.
If you experience any odd behavior regarding AP rooms, please don't hesitate to contact our support team so we can address and resolve the issue as soon as possible.
We know these changes are frustrating, and we really appreciate your patience as we work through them. While we can't fix everything overnight, please know that we're listening and making steady progress to bring you the best experience possible. Thank you for sticking with us!
7 Votes
99 Comments
Sorted by
Y
YutakaSuzukiposted
15 days ago
Devnity:
You mention protecting minors, and that’s important.
I Also Wanted To Add, That The Free Spin By These Developers Are Filling My Account Up With Slutty Content Whenever I Do The Free Spin, & Get Rewards, Just Because My AP Is Being Used To Avoid The Children...
It's Like I'm Being Punished For Buying AP Now, When I Really Just Got It For Halloween Content Only...
In All Honesty To The Head Poster,
If Your Trying To Protect Children, In My Opinion, & Many Others, Your Actually A Danger To Children, Instead, & You Should Really Stop Being A Danger, ~_~
In My Honest Opinion, The Support Staff Has Given Me An Extremely Cold Shoulder Ever Since The Staff Has Gotten Control Of This Platform, & Extremely Neglegable To Everyone, ~_~
If You Want To Truely Protect Children On IMVU, Do Everyone A Favor, & Just Sell IMVU To Someone Who's Far More Suitable For The Job...
Cause Ever Since You've Had IMVU, It's Been Nothing, But Neglect, & People Are Starting To Think Your Not Right For The Staff Ownership Of IMVU At All...
I'm Already Deciding If I Should Quit Spending, As 3 Of My Accounts Have Already Been Stolen, All Of Which I've Paid Money On...
& I Quit Spending Money A While Ago, I Only Recently Bought 2 Gift Cards, & That Wasn't Something I Planned To Keep Doing...
Sooooo, Taking My Accounts Away Is Gonna Make Me Really Quit Spending If You Expect To Treat People This Way...
Also, I'm Curious How You Plan To Make Server Payments, When Not Only Your Developers For Creator Shop End Up Quitting, But Also Your Highest Paid Customers Start Walking Out On You...
How Do You Plan To Keep Up Servers For Your Children Your Trying To Protect??
Just Answer 1 Question??
How Is Turning IMVU Into Slut Ville Supposed To Be A Way To Protect Children, Because To Me, & Other People, That's The Exact Thing We Would Want To Protect Them Against, Just Curious, Is All I Have To Ask? ~_~
1 Votes
D
Devnityposted
16 days ago
Thank you for your reply, but with all due respect—it doesn’t truly address what many of us are saying. We’re not just frustrated with “fine-tuning” or “new tools.” We’re upset because:
People’s accounts are being put on hold or removed without clear evidence or recourse.
Creators are losing access to their own work and income with no transparency.
Music, VIP features, and long-standing protections have been stripped away quietly.
Support is slower, less available, and often sends copy-paste responses or forum links.
The forums themselves are being moderated to silence real criticism.
You mention protecting minors, and that’s important. But what about protecting the very creators who keep IMVU alive? What about those of us who have followed the rules for years, paid for VIP, submitted thousands of products, and paid taxes on our income—only to be pushed aside as the platform chases something new?
We don’t need another polished response. We need:
Real communication with support—something beyond tickets that sit unanswered.
Transparency when accounts are flagged or content is removed.
Respect for creators who’ve stayed through years of change.
A platform that doesn’t punish us for speaking out or asking questions.
We’re not trying to be toxic. We’re not trying to make your job harder. We just want IMVU to remember the people who built this platform before it’s too late.
Because right now, it feels like you’re asking for our patience, but not giving us the honesty—or the support—we’ve earned.
1 Votes
D
Devnityposted
16 days ago
I hear you—loud and clear. You’re not alone in how you feel, and honestly, your message reflects what many of us have been thinking but haven’t had the courage to say.
When a company starts hiding behind terms like “appropriate and meaningful,” yet silences real concerns, deletes accounts without warning, and rewrites the rules to protect themselves rather than the community—they lose the very trust that built their platform in the first place.
You mentioned three things you'd like to see return, and I think you're absolutely right to expect those:
Earning rewards and VIP benefits the way we used to.
Restoration of our accounts without unexplained restrictions or removals.
Being treated with basic respect by staff and support.
These aren't luxuries—they're the bare minimum we should expect from a platform that earns money from its users, especially from creators who have supported this company for years.
I also respect your point about politics. Most of us aren’t here to talk about government policies—we’re here to create, connect, and feel safe doing so. And right now, it feels like IMVU has lost touch with that purpose.
Threatening to withhold our money or walk away isn’t a tantrum—it’s a warning sign. A company that stops listening to its users doesn’t just lose customers—it loses its soul.
I hope they start listening. Because if they don’t, more of us will do exactly what you said: stop supporting them with our time, our money, and our creativity.
You’ve said it straight, and you’ve said it strong. I stand with you.
1 Votes
Y
YutakaSuzukiposted
2 months ago
we cancelled VIP and stopped buying credits. If more of us do that, IMVU might actually start to care.
Pologies, I Didn't Know I Posted Twice, Because I Thought My Post Was On Page 7, But It's Actually On Top Of Page 1... o__@
That's Not A Big Issue...
But It Seems Clear That All Of Us Here Share The Same Problem, Share The Same Solutions, & Share The Same Response...
We Have Issues, & Don't Want More Funding, Till The Issues Are Fixed, You Have Our List Of Issues & Our User Names...
It's As Simple As Messaging Us In Private To Contact Us & Figure Out How We Can Bring IMVU Back To A More Positive...
Nobody Wants Toxic & Hateful Experiences...
Right Now, That Is All We Are Getting, So Until Positive Is Restored, Until We Fix This, All We Are Going To Promote Is More Harsh Push Backs On The Company...
Once We Reach A More Positive, Then Yes, We'll Actually Quit, & Be A Lot More Friendly...
But Until Then??
The Issues Need To Be Resolved First... ~_~
IMVU Staff Want The Money, This Is How You Do It...
Enjoy, & Good Luck!!
2 Votes
Y
YutakaSuzukiposted
2 months ago
To clarify, “appropriate and meaningful” conversations are those that align with our Community Guidelines, fostering respect and positivity
I Hate To Say This:
But, There Is Nothing Appropriate About Your Community Guidelines That Foster Positivity, ~_~
It's Exactly Why Your Suppoed To Actually Be Saying What Was Written In The Above Post In The First Place...
There's Nothing Positive & Safe About You Just Straight Up Taking & Deleting People's Accounts...
Until I See 3 Things Return Back To IMVU, I'm Pretty Much Had It With The Administration, The Support Staff, & The CEO Of IMVU The Owners...
The Three Things Are:
-- Going Back To How We Used To Earn Rewards & How VIP Used To Work -- My Accounts Are Restored Back To The Way They Were Before Un-Altered From The Way They Were -- The Staff Starts Respecting Us & Treating Us All Better
The Government's Law System, Rules, & Regulations On Your Company Are None Of My Business, Simply, Because I'm Not Political, & Don't Care...
If That Matters To You??
We'll Then My Money Can Stop Supporting You At Any Time...
Mind You, I'm Also Not Supporting Our Government, Soooo, If You Got Issues With That, Then We Are On The Same Side...
But Attacking Me Over That Issue, Isn't Supportive, ~_~ It's Counter Active...
1 Votes
D
Doompixieposted
2 months ago
we cancelled VIP and stopped buying credits. If more of us do that, IMVU might actually start to care.
0 Votes
Y
YutakaSuzukiposted
2 months ago
We are working diligently to restore the experience you're accustomed to
You'll Never Be Able To Diligently Restore The Experience We Used To Have...
1.) A Lot Of Our Accounts Were Deleted By Your Faulty System Of Harm...
2.) Even If We Wanted To Re-Build Our Accounts Back, We Can't Because Things Aren't The Same As They Were When We Had Our Accounts Made From The Start...
This Is Exactly, Why You Can Never Restore What We Once Had As An Experience, ~_~
Making Excuses Isn't Good Enough...
more positive environment for everyone.
I Don't Care What Anyone Says:
Until My Accounts Are Restored, I'm Not Budging From My Possition, There Is Nothing Positive About Taking Our Accounts By Force & Lying About Why Their Deleted & Removed...
You Want To Restore Experiences & Restore Positive Energy, Then You'll Get Our Accounts Back...
Telling Us You Can't, Is The Same As You Telling Us You Can't Restore What IMVU Was...
It's The Same As Telling Us You Don't Belong Here...
I'm Not Spending A Single Penny, Till I Start Seeing My Accounts Restored, ~_~
This Is What Happens When You Act Before Thinking, & Then Think You Can Get Out Of Consequences, ~_~
You Have A Degrading Platform, Completely Dying, & Your Gonna Tell Us You Can't Get Our Accounts Back... ??
Sounds Like Your In A Real Problematic Situation... ~_~
Good Luck!!
But I'm Not Paying A Single Penny Till I Get My Accounts Back...
I Say Anyone Else Who Had Their Accounts Stolen, Should Step Forwards, & Also Take A Stand Here...
What Do You Think... ??
Anyone Agree??
1 Votes
JanXuanposted
3 months ago
This is about half of the action of this bot. I could not get them all in one screenshot.
1 Votes
JanXuanposted
3 months ago
I have not seen it for a few days now.
1 Votes
oxPrincessLeighxoposted
3 months ago
I get the whisper but not as much as I used to ...
In your own private and AP room you really should be about to speak freely
1 Votes
L
LordNateUzumakiposted
3 months ago
And again at 3:02Pm uk time
1 Votes
L
LordNateUzumakiposted
3 months ago
it happened again 12:41am uk time zone
1 Votes
BadCharmposted
3 months ago
so, it's picking up triggers now? you guys seriously not listening to anything we say? keep pushing this useless censorship down our throat's? you want some screenshots from public rooms with all the trash an dirt being discussed there and your AI bot is nowhere to be found? why don't you go and train it there? this is already gone beyond ridiculous and need to stop like yesterday.
2 Votes
L
LordNateUzumakiposted
3 months ago
was able to Say it no problem then all of a sudden started censoring it until I removed and
1 Votes
JanXuanposted
3 months ago
No way!!! You can't make this up. Has your AI gone nuts???
Thank you all for bringing the recent issues with censorship to our attention. As IMVU has transitioned to a new chat tool, we are in the process of fine-tuning the system, and your feedback has been instrumental in helping us improve this new model. We are working diligently to restore the experience you're accustomed to, while also ensuring we continue protecting minors on the platform. In addition, we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone.
If you experience any odd behavior regarding AP rooms, please don't hesitate to contact our support team so we can address and resolve the issue as soon as possible.
We know these changes are frustrating, and we really appreciate your patience as we work through them. While we can't fix everything overnight, please know that we're listening and making steady progress to bring you the best experience possible. Thank you for sticking with us!
7 Votes
99 Comments
YutakaSuzuki posted 15 days ago
Devnity:
You mention protecting minors, and that’s important.
I Also Wanted To Add, That The Free Spin By These Developers
Are Filling My Account Up With Slutty Content Whenever I Do
The Free Spin, & Get Rewards, Just Because My AP Is Being
Used To Avoid The Children...
It's Like I'm Being Punished For Buying AP Now,
When I Really Just Got It For Halloween Content Only...
In All Honesty To The Head Poster,
If Your Trying To Protect Children, In My Opinion,
& Many Others, Your Actually A Danger To Children,
Instead, & You Should Really Stop Being A Danger, ~_~
In My Honest Opinion, The Support Staff Has Given
Me An Extremely Cold Shoulder Ever Since The Staff
Has Gotten Control Of This Platform, & Extremely
Neglegable To Everyone, ~_~
If You Want To Truely Protect Children On IMVU,
Do Everyone A Favor, & Just Sell IMVU To Someone
Who's Far More Suitable For The Job...
Cause Ever Since You've Had IMVU, It's Been
Nothing, But Neglect, & People Are Starting To
Think Your Not Right For The Staff Ownership
Of IMVU At All...
I'm Already Deciding If I Should Quit Spending,
As 3 Of My Accounts Have Already Been Stolen,
All Of Which I've Paid Money On...
& I Quit Spending Money A While Ago,
I Only Recently Bought 2 Gift Cards,
& That Wasn't Something I Planned To
Keep Doing...
Sooooo, Taking My Accounts Away
Is Gonna Make Me Really Quit Spending
If You Expect To Treat People This Way...
Also, I'm Curious How You Plan To Make
Server Payments, When Not Only Your
Developers For Creator Shop End Up Quitting,
But Also Your Highest Paid Customers Start
Walking Out On You...
How Do You Plan To Keep Up Servers
For Your Children Your Trying To Protect??
Just Answer 1 Question??
How Is Turning IMVU Into Slut Ville Supposed
To Be A Way To Protect Children, Because To
Me, & Other People, That's The Exact Thing
We Would Want To Protect Them Against,
Just Curious, Is All I Have To Ask? ~_~
1 Votes
Devnity posted 16 days ago
Thank you for your reply, but with all due respect—it doesn’t truly address what many of us are saying. We’re not just frustrated with “fine-tuning” or “new tools.” We’re upset because:
People’s accounts are being put on hold or removed without clear evidence or recourse.
Creators are losing access to their own work and income with no transparency.
Music, VIP features, and long-standing protections have been stripped away quietly.
Support is slower, less available, and often sends copy-paste responses or forum links.
The forums themselves are being moderated to silence real criticism.
You mention protecting minors, and that’s important. But what about protecting the very creators who keep IMVU alive? What about those of us who have followed the rules for years, paid for VIP, submitted thousands of products, and paid taxes on our income—only to be pushed aside as the platform chases something new?
We don’t need another polished response. We need:
Real communication with support—something beyond tickets that sit unanswered.
Transparency when accounts are flagged or content is removed.
Respect for creators who’ve stayed through years of change.
A platform that doesn’t punish us for speaking out or asking questions.
We’re not trying to be toxic. We’re not trying to make your job harder. We just want IMVU to remember the people who built this platform before it’s too late.
Because right now, it feels like you’re asking for our patience, but not giving us the honesty—or the support—we’ve earned.
1 Votes
Devnity posted 16 days ago
I hear you—loud and clear. You’re not alone in how you feel, and honestly, your message reflects what many of us have been thinking but haven’t had the courage to say.
When a company starts hiding behind terms like “appropriate and meaningful,” yet silences real concerns, deletes accounts without warning, and rewrites the rules to protect themselves rather than the community—they lose the very trust that built their platform in the first place.
You mentioned three things you'd like to see return, and I think you're absolutely right to expect those:
Earning rewards and VIP benefits the way we used to.
Restoration of our accounts without unexplained restrictions or removals.
Being treated with basic respect by staff and support.
These aren't luxuries—they're the bare minimum we should expect from a platform that earns money from its users, especially from creators who have supported this company for years.
I also respect your point about politics. Most of us aren’t here to talk about government policies—we’re here to create, connect, and feel safe doing so. And right now, it feels like IMVU has lost touch with that purpose.
Threatening to withhold our money or walk away isn’t a tantrum—it’s a warning sign. A company that stops listening to its users doesn’t just lose customers—it loses its soul.
I hope they start listening. Because if they don’t, more of us will do exactly what you said: stop supporting them with our time, our money, and our creativity.
You’ve said it straight, and you’ve said it strong. I stand with you.
1 Votes
YutakaSuzuki posted 2 months ago
we cancelled VIP and stopped buying credits. If more of us do that, IMVU might actually start to care.
Pologies, I Didn't Know I Posted Twice, Because I Thought My Post Was On Page 7,
But It's Actually On Top Of Page 1... o__@
That's Not A Big Issue...
But It Seems Clear That All Of Us Here Share The Same Problem,
Share The Same Solutions, & Share The Same Response...
We Have Issues, & Don't Want More Funding, Till The Issues Are Fixed,
You Have Our List Of Issues & Our User Names...
It's As Simple As Messaging Us In Private
To Contact Us & Figure Out How We Can
Bring IMVU Back To A More Positive...
Nobody Wants Toxic & Hateful Experiences...
Right Now, That Is All We Are Getting,
So Until Positive Is Restored, Until We Fix This,
All We Are Going To Promote Is More Harsh
Push Backs On The Company...
Once We Reach A More Positive,
Then Yes, We'll Actually Quit, &
Be A Lot More Friendly...
But Until Then??
The Issues Need To Be Resolved First... ~_~
IMVU Staff Want The Money,
This Is How You Do It...
Enjoy, & Good Luck!!
2 Votes
YutakaSuzuki posted 2 months ago
To clarify, “appropriate and meaningful” conversations are those that align with our Community Guidelines, fostering respect and positivity
I Hate To Say This:
But, There Is Nothing Appropriate About Your Community Guidelines That Foster Positivity, ~_~
It's Exactly Why Your Suppoed To Actually Be Saying What Was Written
In The Above Post In The First Place...
There's Nothing Positive & Safe About You Just Straight Up Taking & Deleting People's Accounts...
Until I See 3 Things Return Back To IMVU,
I'm Pretty Much Had It With The Administration,
The Support Staff, & The CEO Of IMVU The Owners...
The Three Things Are:
-- Going Back To How We Used To Earn Rewards & How VIP Used To Work
-- My Accounts Are Restored Back To The Way They Were Before Un-Altered From The Way They Were
-- The Staff Starts Respecting Us & Treating Us All Better
The Government's Law System, Rules, & Regulations On Your Company
Are None Of My Business, Simply, Because I'm Not Political, & Don't Care...
If That Matters To You??
We'll Then My Money Can Stop Supporting You At Any Time...
Mind You, I'm Also Not Supporting Our Government,
Soooo, If You Got Issues With That, Then We Are On The Same Side...
But Attacking Me Over That Issue, Isn't Supportive, ~_~
It's Counter Active...
1 Votes
Doompixie posted 2 months ago
we cancelled VIP and stopped buying credits. If more of us do that, IMVU might actually start to care.
0 Votes
YutakaSuzuki posted 2 months ago
We are working diligently to restore the experience you're accustomed to
You'll Never Be Able To Diligently Restore The Experience We Used To Have...
1.) A Lot Of Our Accounts Were Deleted By Your Faulty System Of Harm...
2.) Even If We Wanted To Re-Build Our Accounts Back,
We Can't Because Things Aren't The Same As They Were
When We Had Our Accounts Made From The Start...
This Is Exactly, Why You Can Never Restore What We Once Had As An Experience, ~_~
Making Excuses Isn't Good Enough...
more positive environment for everyone.
I Don't Care What Anyone Says:
Until My Accounts Are Restored, I'm Not Budging From My Possition,
There Is Nothing Positive About Taking Our Accounts By Force & Lying
About Why Their Deleted & Removed...
You Want To Restore Experiences & Restore Positive Energy,
Then You'll Get Our Accounts Back...
Telling Us You Can't, Is The Same As
You Telling Us You Can't Restore What IMVU Was...
It's The Same As Telling Us You Don't Belong Here...
I'm Not Spending A Single Penny, Till I Start Seeing My Accounts Restored, ~_~
This Is What Happens When You Act Before Thinking,
& Then Think You Can Get Out Of Consequences, ~_~
You Have A Degrading Platform, Completely Dying, & Your Gonna Tell
Us You Can't Get Our Accounts Back... ??
Sounds Like Your In A Real Problematic Situation... ~_~
Good Luck!!
But I'm Not Paying A Single Penny Till I Get My Accounts Back...
I Say Anyone Else Who Had Their Accounts Stolen,
Should Step Forwards, & Also Take A Stand Here...
What Do You Think... ??
Anyone Agree??
1 Votes
JanXuan posted 3 months ago
This is about half of the action of this bot. I could not get them all in one screenshot.
1 Votes
JanXuan posted 3 months ago
I have not seen it for a few days now.
1 Votes
oxPrincessLeighxo posted 3 months ago
I get the whisper but not as much as I used to ...
In your own private and AP room you really should be about to speak freely
1 Votes
LordNateUzumaki posted 3 months ago
And again at 3:02Pm uk time
1 Votes
LordNateUzumaki posted 3 months ago
it happened again 12:41am uk time zone
1 Votes
BadCharm posted 3 months ago
so, it's picking up triggers now? you guys seriously not listening to anything we say? keep pushing this useless censorship down our throat's? you want some screenshots from public rooms with all the trash an dirt being discussed there and your AI bot is nowhere to be found? why don't you go and train it there? this is already gone beyond ridiculous and need to stop like yesterday.
2 Votes
LordNateUzumaki posted 3 months ago
was able to Say it no problem then all of a sudden started censoring it until I removed and
1 Votes
JanXuan posted 3 months ago
No way!!! You can't make this up. Has your AI gone nuts???
1 Votes
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