Tackling Censorship and Building a Safer Community

Posted 4 months ago by Meeows

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Meeows Admin

Thank you all for bringing the recent issues with censorship to our attention. As IMVU has transitioned to a new chat tool, we are in the process of fine-tuning the system, and your feedback has been instrumental in helping us improve this new model. We are working diligently to restore the experience you're accustomed to, while also ensuring we continue protecting minors on the platform. In addition, we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone.


If you experience any odd behavior regarding AP rooms, please don't hesitate to contact our support team so we can address and resolve the issue as soon as possible.


We know these changes are frustrating, and we really appreciate your patience as we work through them. While we can't fix everything overnight, please know that we're listening and making steady progress to bring you the best experience possible. Thank you for sticking with us!

4 Votes


69 Comments

Sorted by
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Heckpomeh posted 21 days ago

The Imvu administration always cares about each user and reacts immediately. IMVU is never blocked for no reason.

0 Votes

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Kyelaa posted about 1 month ago

My hubs and I have messed around with different wording in our pc/married room as well as public ap and public ga rooms, the amount you get away with in some is ridiculous and backwards. We can go be the kinkiest of kinky talk in a public room but every other word is flagged in a private pc married room. We both provided all the information needed to prove without a doubt that we are both adults a very long time ago. I'm wondering how IMVU would feel if all of their customers asked lawyers if we had means for some type of lawsuit, idk if there is one, but I have a feeling there just might be....either way, yall are treating us like children when we are proven adults and pump enough money into this place to give yall a paycheck. Without us there is no IMVU, there is no job for yall to work at. The users are not being heard or listened to. 

As far as AP+ goes, the things I've heard- it's monthly sub, poses are 5k-30k and one person said it would cost them 200 dollars to make one room, you have to have it public, you have to have 3 people in it to use it, shareds cant be AP+, only select people are testing AP+ at the moment and they had to pay a fee to be able to do it as well as buy their things, they are wanting to get it so ga cant see ap and ap/ga cant see ap+. This is just info I've seen over the dozens of AP+ convos taking place on here in the forums, if all of this is true then what the heck is this mess IMVU? That would be why they are taking things from our inventories and not returning funds, changing things, censoring people, etc etc etc, the list goes on and on, no wonder so many people are jumping ship and going elsewhere. 

3 Votes

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Sylaraia posted about 1 month ago

Apparently my user name is against community guidelines.  I have had multiple friends report getting the whispered admonishment.  This happened before, almos ta month ago, and has started up again.  I've also been hearing anecdotal stories about other users receiving 1 day suspensions for using language against community guidelines - they say that all they said was another user's name.  I trust them, but I don't have any proof of their stories.


I consider my own personal username, which is my IMVU brand, becoming against community guidelines to be probable retaliatory behavior against me for mentioning that I was considering making a complaint to the Better Business Bureau over this Orwellian (bleep).  Over the years I have earned for IMVU way more money than I have earned myself.  I have also contributed to this company through helpful suggestions that were implemented, such as:


-Display Only mode in the catalog.  That was my idea.

-Developer Tokens for developers doing PR rather than worthless predits.  Also my suggestio

-Various feedback given over the years for programs that have since vanished, such as the once profitable promo bundle program.


Back in the old days I had over 30 promo bundles run.  It wouldn't shock me to find out that my efforts have earned this company over a million or so dollars through those contributions, as well as tuteling up and coming new developers and in general aiding the creator community.  


For the last several years I have witnessed IMVU slowly but surely shove the old cadre out through policy changes.  I have resolutely kept my catalog open throughout this, even as my profits have dwindled due to their policy choices.  They have an almost 70 million product catalog now - I know that they no longer need the old developers.  But I don't see the need to cut off the income stream just because the company does upsetting things.  I last in spite of that.  But this ... this is too far.  

3 Votes

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KyKyna posted about 1 month ago

funny how i was told the censorship thing had nothing to do with ap+ yet, the ap+ users are not censored at all. i was told that it has nothing to do with that at all but seems i was lied too again by imvu. and they only invite so many people to test... probably people who dont post on forums so you all dont learn the truth! censorship from an american company is illegal unless its in a workplace. we dont work here!

2 Votes

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Doompixie posted about 1 month ago

Susuke, you presume the VU development team cares. It's probably safe to say that they really don't, at this point. We're just great test beds for their stupid AI shit.

2 Votes

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Susuke posted about 1 month ago

Thirdly, I feel like you cant just slash in half something that we already paid for a set price tag. Subscription services are different because you can cancel them if you don't like the new plan rules, updates or new price hike. But since we already paid for it, that feels like we're getting scammed a bit don't you think ? 

1 Votes

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Susuke posted about 1 month ago

Iv thought about it for a while, and I think the fact alone that we already paid for an adult pass to access AP content and have the adult experience, but now suddenly it's like, SIKE, actually you only get half the experience now, When AP is STILL advertised as the full adult experience on classic, so why firstly you allowing people to buy AP on classic client still under the guise they get the full adult experience but not actually get it, it literally says on classic client right now as I speak and i'm quoting "Looking for adult chats,romantic interactions and mature entertainment? Get the Access Pass and meet other 18+ people in exclusive AP chat rooms and groups." that don't sound like half the experience, and 2, you should refund anyone that has an AP badge on their account then, because that isnt right. 

3 Votes

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Lavorus posted about 1 month ago

I'm AP, and Age Verified verified.. I noticed the upcoming AP + is  going to be Subscription based? WTF.. so your gonna charge us even more to be free of Censor? or what Devs?   we will still be censored and expected to pay a monthly fee? or weekly?

3 Votes

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KyKyna posted about 1 month ago

The Electronic Communications Privacy Act (ECPA) is a federal law that makes it a crime to access someone else's private communications without permission. It covers cell phones, computer use, email, social media accounts, and other types of electronic communications.

3 Votes

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RonThomass posted about 2 months ago

I'm about done with you treating us like children. First you bait and switch us with "adult pass" by giving us rated R content after it expressly says in the ad for AP things about adult content. Now you are limiting our ways of communication between consenting adults?!?! I do not want to word it a different way! I chose my words for the situation and to the meaning I want to project. Roll this horrible idea back or I, a member for 13 years am done! I'll find one of your competitors to give future money to.

6 Votes

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EachnaReaperNyght posted about 2 months ago

This is getting worse I can be in my private rooms AP rooms married room even public AP rooms with Age verified adults and we get censored we never had this issue before and now minor words get sensor the word cum sensor but put cumming cum's or whatever doesn't get censored there are other words I have seen that are worse that don't get censored and some stupid ones do can we please go back to how IMVU was and not be watched we are ADULTS We can block or kick people out or report them 

4 Votes

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EachnaReaperNyght posted about 2 months ago

This is getting worse I can be in my private rooms AP rooms married room even public AP rooms with Age verified adults and we get censored we never had this issue before and now minor words get sensor the word cum sensor but put cumming cum's or whatever doesn't get censored there are other words I have seen that are worse that don't get censored and some stupid ones do can we please go back to how IMVU was and not be watched we are ADULTS We can block or kick people out or report them 

7 Votes

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Susuke posted about 2 months ago

Ya.... this implementation will be what kills this platform more, I don't think this is the right way. Keep out of private conversations, I don't want some system reading my personal chats to be honest. This type of censorship is super unnecessary, this isnt club penguin.  

5 Votes

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Guest posted about 2 months ago

Okay, cool, so there's no need for censorship of chat rooms, if everybody follows the Community Guidelines. If said person is of age and verified, I see no reason why there should be censorship. You could apply it to people that don't match the criteria, but it just becomes unnecessarily complicated. If there's hate speech or any sort of other violations coming from someone, based on the Community Guidelines, people can always report and block the said person and end it at that. You as moderators should take care of the problematic people, based on user input - not some half-assed AI. 
IMVU used to be the place where I could hang out with people and not care about a single thing when I wanted to express myself, and I've been a user for 10+ years.. In the recent years I've only grown distant from IMVU, because of actions like this. 
Please, if you want to keep your community, listen to it. You don't have to do everything we say, just keep us in mind..

8 Votes

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Meeows posted about 2 months ago Admin

We hear you and appreciate the responsible adults in our community who manage their rooms and set standards for appropriate behavior. To clarify, “appropriate and meaningful” conversations are those that align with our Community Guidelines, fostering respect and positivity. While room owners have the autonomy to set rules and appoint admins, we maintain safeguards to ensure everyone’s safety and to prevent harm from bad actors.


We’re also aware of concerns like spam bots, and we’re continuously improving our tools to address these challenges. Your suggestion for stronger community partnerships is noted, and we’ll explore ways to enhance collaboration and oversight.


Thank you for sharing your thoughts; we value all feedback, both positive and negative.

0 Votes

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