Tackling Censorship and Building a Safer Community

Posted about 1 year ago by Meeows

M
Meeows Admin

Thank you all for bringing the recent issues with censorship to our attention. As IMVU has transitioned to a new chat tool, we are in the process of fine-tuning the system, and your feedback has been instrumental in helping us improve this new model. We are working diligently to restore the experience you're accustomed to, while also ensuring we continue protecting minors on the platform. In addition, we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone.


If you experience any odd behavior regarding AP rooms, please don't hesitate to contact our support team so we can address and resolve the issue as soon as possible.


We know these changes are frustrating, and we really appreciate your patience as we work through them. While we can't fix everything overnight, please know that we're listening and making steady progress to bring you the best experience possible. Thank you for sticking with us!

7 Votes


103 Comments

Sorted by
BadCharm

BadCharm posted 2 months ago

I stopped chatting on IMVU and in the last ≈5 months, during few short chats with friends I was lucky, I guess, and didn’t trigger this famous Censorship Bot. Honestly thought that IMVU has come to senses and it’s gone for good. And then yesterday I got to play on mobile on another household account, that is AP but without VIP…. IMVU, are you gone completely insane??? Within 10 minutes on the phone I had to watch not less then 20 forced ADS, half of them forced me off the app and to the App Store, and another half of them were filthy adults apps/sites advertisements. On top of that, anywhere you look, at list 40% of visible screen has another ad… And then hundreds if not thousands NON-AP rooms with "jumjum" & "18+" in their name… BLACK MARKET at it’s finest So, I went to forums to speak up and noticed this subject pretty much alive.


…it’s so hard to lay it out politely… So much filth on IMVU, community literally turned into perverted psycho zoo, but you still training that stupid censorship bot on Age Verified AP users and all that on the verge of AP+ going public? I’m trying to put 2+2 together to understand, are you trying to censor everyone or go completely 18+??? 

What kids are you trying to protect in Age Verified AP rooms with this idiotic, useless censorship??? If you so much care for them and their safety, block them! isolate them from going into public rooms where adults can be, keep them in "kids only" spaces! And if they lie about their age during registration, then look and invest in the ways to stop just that, not trying to chase bad words all over IMVU. 


And those ads…., so let’s say that Ai estimates, that you making somewhere around 5 and 17 million $/year just serving those ads and all other offers. Fine! Make those money, but you shootings yourself in the foot with that. It is impossible to stay on the app when most of the time it’s forcing you watching ads..


You need to come back to your senses and start thinking about what you are destroying and what you are trying to build in it’s place. IMVU classic had soul! Whatever you are building in it’s place - just another garbage, ad serving app with nothing to even consider loving.

3 Votes

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DocSteveDM posted 2 months ago

get rid of the ai chat bot we are not children many are adults consenting adults not little kiddies. also get rid of the aI support bot it is also useless vu is going down hill fast many do not want it to be some stupid phone ap or a web based ap stay with the classic it was and always will be the best unless yous ruin that also.

0 Votes

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YutakaSuzuki posted 3 months ago

Thank you all for bringing the recent issues with censorship to our attention. As IMVU has transitioned to a new chat tool, we are in the process of fine-tuning the system, and your feedback has been instrumental in helping us improve this new model.



Who Is With Me On This:

I DO NOT WANT YOUR NEW CHAT MODEL!!!

YOU WANT THAT CHAT MODEL??
-- GO PROMOTE IT ON MOBILE

I REFUSE TO ACCEPT THAT, ~_~

IF YOUR UN-WILLING TO ACCEPT IT??

GUESS WHAT HAPPENS TO YOUR CENSORSHIPS!!!

I'LL DROWN THEM RIGHT ALONG WITH THE CHILDREN HERE
THAT YOUR MAKING IMVU SAFE FOR,    o____O


IF THE CHILDREN MEAN SOOO MUCH TO IMVU,
THEN LEAVE US ALONE!!!

OR WE KNOW WHAT MAKES YOU PIZZED OFF!!!

1 Votes

D

DocSteveDM posted 3 months ago

being censored for something you pay to use is BS using AI to monitor peoples chats is infringment on privacy maybe its time to fire the ceo seeings how many have left and trying to make everything Ai like the tickets and our chats is so wrong.

2 Votes

Y

YutakaSuzuki posted 5 months ago

Devnity:

You mention protecting minors, and that’s important.  

I Also Wanted To Add, That The Free Spin By These Developers
Are Filling My Account Up With Slutty Content Whenever I Do
The Free Spin, & Get Rewards, Just Because My AP Is Being
Used To Avoid The Children...

It's Like I'm Being Punished For Buying AP Now,
When I Really Just Got It For Halloween Content Only...

In All Honesty To The Head Poster,

If Your Trying To Protect Children, In My Opinion,
& Many Others, Your Actually A Danger To Children,
Instead, & You Should Really Stop Being A Danger, ~_~

In My Honest Opinion, The Support Staff Has Given
Me An Extremely Cold Shoulder Ever Since The Staff
Has Gotten Control Of This Platform, & Extremely
Neglegable To Everyone, ~_~

If You Want To Truely Protect Children On IMVU,
Do Everyone A Favor, & Just Sell IMVU To Someone
Who's Far More Suitable For The Job...

Cause Ever Since You've Had IMVU, It's Been
Nothing, But Neglect, & People Are Starting To
Think Your Not Right For The Staff Ownership
Of IMVU At All...

I'm Already Deciding If I Should Quit Spending,
As 3 Of My Accounts Have Already Been Stolen,
All Of Which I've Paid Money On...

& I Quit Spending Money A While Ago,
I Only Recently Bought 2 Gift Cards,
& That Wasn't Something I Planned To
Keep Doing...

Sooooo, Taking My Accounts Away
Is Gonna Make Me Really Quit Spending
If You Expect To Treat People This Way...

Also, I'm Curious How You Plan To Make
Server Payments, When Not Only Your
Developers For Creator Shop End Up Quitting,
But Also Your Highest Paid Customers Start
Walking Out On You...

How Do You Plan To Keep Up Servers
For Your Children Your Trying To Protect??

Just Answer 1 Question??

How Is Turning IMVU Into Slut Ville Supposed
To Be A Way To Protect Children, Because To
Me, & Other People, That's The Exact Thing
We Would Want To Protect Them Against,
Just Curious, Is All I Have To Ask? ~_~

1 Votes

D

Devnity posted 5 months ago

Thank you for your reply, but with all due respect—it doesn’t truly address what many of us are saying. We’re not just frustrated with “fine-tuning” or “new tools.” We’re upset because:

  • People’s accounts are being put on hold or removed without clear evidence or recourse.

  • Creators are losing access to their own work and income with no transparency.

  • Music, VIP features, and long-standing protections have been stripped away quietly.

  • Support is slower, less available, and often sends copy-paste responses or forum links.

  • The forums themselves are being moderated to silence real criticism.

You mention protecting minors, and that’s important. But what about protecting the very creators who keep IMVU alive? What about those of us who have followed the rules for years, paid for VIP, submitted thousands of products, and paid taxes on our income—only to be pushed aside as the platform chases something new?

We don’t need another polished response. We need:

  1. Real communication with support—something beyond tickets that sit unanswered.

  2. Transparency when accounts are flagged or content is removed.

  3. Respect for creators who’ve stayed through years of change.

  4. A platform that doesn’t punish us for speaking out or asking questions.

We’re not trying to be toxic. We’re not trying to make your job harder. We just want IMVU to remember the people who built this platform before it’s too late.

Because right now, it feels like you’re asking for our patience, but not giving us the honesty—or the support—we’ve earned.

4 Votes

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Devnity posted 5 months ago

I hear you—loud and clear. You’re not alone in how you feel, and honestly, your message reflects what many of us have been thinking but haven’t had the courage to say.

When a company starts hiding behind terms like “appropriate and meaningful,” yet silences real concerns, deletes accounts without warning, and rewrites the rules to protect themselves rather than the community—they lose the very trust that built their platform in the first place.

You mentioned three things you'd like to see return, and I think you're absolutely right to expect those:

  1. Earning rewards and VIP benefits the way we used to.

  2. Restoration of our accounts without unexplained restrictions or removals.

  3. Being treated with basic respect by staff and support.

These aren't luxuries—they're the bare minimum we should expect from a platform that earns money from its users, especially from creators who have supported this company for years.

I also respect your point about politics. Most of us aren’t here to talk about government policies—we’re here to create, connect, and feel safe doing so. And right now, it feels like IMVU has lost touch with that purpose.

Threatening to withhold our money or walk away isn’t a tantrum—it’s a warning sign. A company that stops listening to its users doesn’t just lose customers—it loses its soul.

I hope they start listening. Because if they don’t, more of us will do exactly what you said: stop supporting them with our time, our money, and our creativity.

You’ve said it straight, and you’ve said it strong. I stand with you.

1 Votes

Y

YutakaSuzuki posted 7 months ago

we cancelled VIP and stopped buying credits. If more of us do that, IMVU might actually start to care.  


Pologies, I Didn't Know I Posted Twice, Because I Thought My Post Was On Page 7,
But It's Actually On Top Of Page 1... o__@

That's Not A Big Issue...


But It Seems Clear That All Of Us Here Share The Same Problem,
Share The Same Solutions, & Share The Same Response...

We Have Issues, & Don't Want More Funding, Till The Issues Are Fixed,
You Have Our List Of Issues & Our User Names...

It's As Simple As Messaging Us In Private
To Contact Us & Figure Out How We Can
Bring IMVU Back To A More Positive...

Nobody Wants Toxic & Hateful Experiences...

Right Now, That Is All We Are Getting,
So Until Positive Is Restored, Until We Fix This,
All We Are Going To Promote Is More Harsh
Push Backs On The Company...

Once We Reach A More Positive,
Then Yes, We'll Actually Quit, &
Be A Lot More Friendly...

But Until Then??

The Issues Need To Be Resolved First... ~_~

IMVU Staff Want The Money,
This Is How You Do It...


Enjoy, & Good Luck!!

4 Votes

Y

YutakaSuzuki posted 7 months ago

To clarify, “appropriate and meaningful” conversations are those that align with our Community Guidelines, fostering respect and positivity


I Hate To Say This:

But, There Is Nothing Appropriate About Your Community Guidelines That Foster Positivity, ~_~

It's Exactly Why Your Suppoed To Actually Be Saying What Was Written
In The Above Post In The First Place...

There's Nothing Positive & Safe About You Just Straight Up Taking & Deleting People's Accounts...

Until I See 3 Things Return Back To IMVU,
I'm Pretty Much Had It With The Administration,
The Support Staff, & The CEO Of IMVU The Owners...

The Three Things Are:

-- Going Back To How We Used To Earn Rewards & How VIP Used To Work
-- My Accounts Are Restored Back To The Way They Were Before Un-Altered From The Way They Were
-- The Staff Starts Respecting Us & Treating Us All Better

The Government's Law System, Rules, & Regulations On Your Company
Are None Of My Business, Simply, Because I'm Not Political, & Don't Care...

If That Matters To You??

We'll Then My Money Can Stop Supporting You At Any Time...

Mind You, I'm Also Not Supporting Our Government,
Soooo, If You Got Issues With That, Then We Are On The Same Side...

But Attacking Me Over That Issue, Isn't Supportive, ~_~
It's Counter Active...

2 Votes

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Doompixie posted 7 months ago

we cancelled VIP and stopped buying credits. If more of us do that, IMVU might actually start to care.

1 Votes

Y

YutakaSuzuki posted 7 months ago

We are working diligently to restore the experience you're accustomed to


You'll Never Be Able To Diligently Restore The Experience We Used To Have...

1.) A Lot Of Our Accounts Were Deleted By Your Faulty System Of Harm...

2.) Even If We Wanted To Re-Build Our Accounts Back,
We Can't Because Things Aren't The Same As They Were
When We Had Our Accounts Made From The Start...


This Is Exactly, Why You Can Never Restore What We Once Had As An Experience, ~_~


Making Excuses Isn't Good Enough...



more positive environment for everyone.

I Don't Care What Anyone Says:

Until My Accounts Are Restored, I'm Not Budging From My Possition,
There Is Nothing Positive About Taking Our Accounts By Force & Lying
About Why Their Deleted & Removed...


You Want To Restore Experiences & Restore Positive Energy,
Then You'll Get Our Accounts Back...  


Telling Us You Can't, Is The Same As
You Telling Us You Can't Restore What IMVU Was...

It's The Same As Telling Us You Don't Belong Here...

I'm Not Spending A Single Penny, Till I Start Seeing My Accounts Restored, ~_~

This Is What Happens When You Act Before Thinking,
& Then Think You Can Get Out Of Consequences, ~_~

You Have A Degrading Platform, Completely Dying, & Your Gonna Tell
Us You Can't Get Our Accounts Back... ??


Sounds Like Your In A Real Problematic Situation... ~_~



Good Luck!!

But I'm Not Paying A Single Penny Till I Get My Accounts Back...

I Say Anyone Else Who Had Their Accounts Stolen,
Should Step Forwards, & Also Take A Stand Here...

What Do You Think... ??


Anyone Agree??

2 Votes

JanXuan

JanXuan posted 8 months ago

This is about half of the action of this bot. I could not get them all in one screenshot.

2 Votes

JanXuan

JanXuan posted 8 months ago

I have not seen it for a few days now.

1 Votes

oxPrincessLeighxo oxPrincessLeighxo

oxPrincessLeighxo posted 8 months ago

I get the whisper but not as much as I used to ...


In your own private and AP room you really should be about to speak freely 

2 Votes

L

LordNateUzumaki posted 8 months ago

And again at 3:02Pm uk time

1 Votes

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