Tackling Censorship and Building a Safer Community

This is getting worse I can be in my private rooms AP rooms married room even public AP rooms with Age verified adults and we get censored we never had this issue before and now minor words get sensor the word cum sensor but put cumming cum's or whatever doesn't get censored there are other words I have seen that are worse that don't get censored and some stupid ones do can we please go back to how IMVU was and not be watched we are ADULTS We can block or kick people out or report them 

Ya.... this implementation will be what kills this platform more, I don't think this is the right way. Keep out of private conversations, I don't want some system reading my personal chats to be honest. This type of censorship is super unnecessary, this isnt club penguin.  

Okay, cool, so there's no need for censorship of chat rooms, if everybody follows the Community Guidelines. If said person is of age and verified, I see no reason why there should be censorship. You could apply it to people that don't match the criteria, but it just becomes unnecessarily complicated. If there's hate speech or any sort of other violations coming from someone, based on the Community Guidelines, people can always report and block the said person and end it at that. You as moderators should take care of the problematic people, based on user input - not some half-assed AI. 
IMVU used to be the place where I could hang out with people and not care about a single thing when I wanted to express myself, and I've been a user for 10+ years.. In the recent years I've only grown distant from IMVU, because of actions like this. 
Please, if you want to keep your community, listen to it. You don't have to do everything we say, just keep us in mind..

We hear you and appreciate the responsible adults in our community who manage their rooms and set standards for appropriate behavior. To clarify, “appropriate and meaningful” conversations are those that align with our Community Guidelines, fostering respect and positivity. While room owners have the autonomy to set rules and appoint admins, we maintain safeguards to ensure everyone’s safety and to prevent harm from bad actors.

We’re also aware of concerns like spam bots, and we’re continuously improving our tools to address these challenges. Your suggestion for stronger community partnerships is noted, and we’ll explore ways to enhance collaboration and oversight.

Thank you for sharing your thoughts; we value all feedback, both positive and negative.

I'm fed up now and I think I'm leaving this game permanently for nothing they ban my account and accuse me of posting an indecent photo when I don't have the AP but what's the use of it to me? It's really nonsense!! 

Can we please remove censoring from Private rooms? Especially when it comes to Verified ADULTS? We each have the power to censor in our own way..and that is through the block button..If we don't like someone being a bully we just can block and report that person. 

If there's a non verified avi present then sure...I'd understand however..Adults...No..Just is not neccessary.

Can we have a definition of "appropriate" and who is deciding what is "meaningful"? 

given their inability to stop simple spam bots in the rooms... maybe they could allow for community oversight or something? Maybe they need a community liason department, not just one overworked person?

…while allowing adults on the platform to have appropriate and meaningful conversations.

Can we have a definition of "appropriate" and who is deciding what is "meaningful"?

Responsible adults, as you call them, place rules for their rooms in room info, they also appoint their own room administrators who can take action and remove anyone who is not behaving according to the rules set for that room by the room owner. I’ve said that before and saying it again, if you want censorship do it in IMVU owned rooms. Yet I see almost every day f, n, b and tons of other insults in IMVU Hangouts rooms and no censorship at all.

Thank you for your continued feedback and concerns. Our moderation tool is a dynamic system designed to evolve over time. It is regularly assessed and fine-tuned to ensure it aligns with our community standards. We aim to foster a safe, positive environment while allowing adults on the platform to have appropriate and meaningful conversations.  

A friendly reminder: content allowed in AP (Access Pass) environments may not be suitable for GA (General Audience) settings, whether in public or private rooms. While we strive to avoid hindering meaningful connections, we understand that some words may occasionally be censored in error. If you come across such a situation, we encourage you to let us know.  

Please provide the following so we can investigate and make adjustments where necessary. 

• Censored word
• Sender username
• Recipient  username
• Room name or ID 

 If you'd prefer to share this information privately, feel free to message me (Meeows) directly on IMVU. Your input is vital in helping us strike the right balance between safety and meaningful engagement.

IMVU seems to delight in irritating their core customers. If they don't care about the VIP customers, then where does their money come from?

Maybe the Better Business Bureau needs to be involved, because pretty sure IMVU has no idea how customer service works, anymore.

Or VIP customers cancel their VIP in protest, on massive scale. Do you think they might actually listen or care then?

this is my example of being censored ... silly, since I was in a private room with my husband ...

@Raz105 - that's what I said to their VIP "support" (because, let's be honest, support sucks even more, now), and got a "change how you say things" as an answer - for a conversation about whether or not I should have spicey chicken irl for dinner... 

I haven't left VIP, but when I do, I'll be off the platform. I'm not sticking around if I don't have my room slots.

IMVU has already shown how much they "care" about their customers.

And if censoring is reintroduced in my AP rooms again (and over such stupid mundane things as food choices), then that'll be it for me.

Censoring has been an issue twice in one year. Ever play baseball, IMVU? You've got two strikes, now.

If you guys wanted everyone to stop using IMVU just say so lol.  Seriously though, censorship is the easiest way to lose your entire community.  As someone who has had different accounts over the last 15 years, this is making me want to just walk away for good.  

This is complete and utter nonsense to be using such a glitchy tool in an ACTIVE PLACE..I say get rid of the annoying tool. We're Adults in AP rooms being chaperoned by some machine...Its STUPID

@Crassa - in agreement here. I don't want censoring on vu, either.