Tackling Censorship and Building a Safer Community
Posted
5 months ago
by Meeows
M
MeeowsAdmin
Thank you all for bringing the recent issues with censorship to our attention. As IMVU has transitioned to a new chat tool, we are in the process of fine-tuning the system, and your feedback has been instrumental in helping us improve this new model. We are working diligently to restore the experience you're accustomed to, while also ensuring we continue protecting minors on the platform. In addition, we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone.
If you experience any odd behavior regarding AP rooms, please don't hesitate to contact our support team so we can address and resolve the issue as soon as possible.
We know these changes are frustrating, and we really appreciate your patience as we work through them. While we can't fix everything overnight, please know that we're listening and making steady progress to bring you the best experience possible. Thank you for sticking with us!
6 Votes
80 Comments
Sorted by
M
MagicRoseposted
5 months ago
Many of us are experiencing the same issue here. This makes no sense. There are 2 avatars (people) in one private room, both of whom are AP and age verified, both using the same version of the client. Yet one person CAN type the exact same words WITHOUT receiving an admin warning/whisper and the other person can NOT type it. The other person DOES receive an admin whisper reading Your Message was not delivered due to a possible Community Guidelines violation and the message is not sent. This is a major issue. Please advise. Thank you so much!
11 Votes
K
Kanjiirahlniposted
5 months ago
Another thing that I and many others are worried about; does this have anything to do with AP+?
One of the listed features on AP+ is "Private Chat Rooms: Invite someone and enjoy intimate and private conversations with other AP+ age verified members in specially designed chat rooms."
Does this mean we won't be able to have "Intimate and private conversations" if we're just normal AP?
3 Votes
K
Kanjiirahlniposted
5 months ago
Also, I'm concerned about what you mean when you say "we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone".
Does this mean you will be censoring "hate speech" or "offensive speech"? Because that is a TERRIBLE idea, considering there's no accurate way to determine what is considered "hate speech" or "offensive speech".
yes, bullying is bad (m'kay?), and nobody likes toxicity, however outright censoring people from "saying mean things" is much worse than either of those.
6 Votes
A
Aqveposted
5 months ago
Thank you for explaining to us, I hope that next time there is an update, there will be a notification so that we don't panic, and imvu remains a comfortable and fun game.
0 Votes
K
Kanjiirahlniposted
5 months ago
So, does this mean AP users will still be censored when chatting with other ap users? If I may offer a suggestion; why not adopt a chat tool that censors chat only for non-ap users, and blocks "explicit" chat messages for non-ap users? (I would say to not censor for ages 18+ but it's much easier to lie about your age than it is to take a card to purchase AP, so i could at least understand that aspect)
Personally, I would advocate for no censorship, because I believe parents should monitor their children instead of relying on a tech company to protect them, but that's just me. :/
Thank you all for bringing the recent issues with censorship to our attention. As IMVU has transitioned to a new chat tool, we are in the process of fine-tuning the system, and your feedback has been instrumental in helping us improve this new model. We are working diligently to restore the experience you're accustomed to, while also ensuring we continue protecting minors on the platform. In addition, we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone.
If you experience any odd behavior regarding AP rooms, please don't hesitate to contact our support team so we can address and resolve the issue as soon as possible.
We know these changes are frustrating, and we really appreciate your patience as we work through them. While we can't fix everything overnight, please know that we're listening and making steady progress to bring you the best experience possible. Thank you for sticking with us!
6 Votes
80 Comments
MagicRose posted 5 months ago
Many of us are experiencing the same issue here. This makes no sense. There are 2 avatars (people) in one private room, both of whom are AP and age verified, both using the same version of the client. Yet one person CAN type the exact same words WITHOUT receiving an admin warning/whisper and the other person can NOT type it. The other person DOES receive an admin whisper reading Your Message was not delivered due to a possible Community Guidelines violation and the message is not sent. This is a major issue. Please advise. Thank you so much!
11 Votes
Kanjiirahlni posted 5 months ago
Another thing that I and many others are worried about; does this have anything to do with AP+?
One of the listed features on AP+ is "Private Chat Rooms: Invite someone and enjoy intimate and private conversations with other AP+ age verified members in specially designed chat rooms."
Does this mean we won't be able to have "Intimate and private conversations" if we're just normal AP?
3 Votes
Kanjiirahlni posted 5 months ago
Also, I'm concerned about what you mean when you say "we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone".
Does this mean you will be censoring "hate speech" or "offensive speech"? Because that is a TERRIBLE idea, considering there's no accurate way to determine what is considered "hate speech" or "offensive speech".
yes, bullying is bad (m'kay?), and nobody likes toxicity, however outright censoring people from "saying mean things" is much worse than either of those.
6 Votes
Aqve posted 5 months ago
Thank you for explaining to us, I hope that next time there is an update, there will be a notification so that we don't panic, and imvu remains a comfortable and fun game.
0 Votes
Kanjiirahlni posted 5 months ago
So, does this mean AP users will still be censored when chatting with other ap users?
If I may offer a suggestion; why not adopt a chat tool that censors chat only for non-ap users, and blocks "explicit" chat messages for non-ap users? (I would say to not censor for ages 18+ but it's much easier to lie about your age than it is to take a card to purchase AP, so i could at least understand that aspect)
Personally, I would advocate for no censorship, because I believe parents should monitor their children instead of relying on a tech company to protect them, but that's just me. :/
6 Votes
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