Tackling Censorship and Building a Safer Community

Posted 6 months ago by Meeows

M
Meeows Admin

Thank you all for bringing the recent issues with censorship to our attention. As IMVU has transitioned to a new chat tool, we are in the process of fine-tuning the system, and your feedback has been instrumental in helping us improve this new model. We are working diligently to restore the experience you're accustomed to, while also ensuring we continue protecting minors on the platform. In addition, we are committed to reducing bullying, harassment, and toxicity to create a safer, more positive environment for everyone.


If you experience any odd behavior regarding AP rooms, please don't hesitate to contact our support team so we can address and resolve the issue as soon as possible.


We know these changes are frustrating, and we really appreciate your patience as we work through them. While we can't fix everything overnight, please know that we're listening and making steady progress to bring you the best experience possible. Thank you for sticking with us!

7 Votes


92 Comments

Sorted by
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Iitc87ii posted 5 months ago

I got censored for saying "splice", VU really?

1 Votes

I

Iitc87ii posted 5 months ago

really VU, i got censor for saying the word " Splice" oh what am I missing?

1 Votes

X

XoeVerity posted 5 months ago

In all the 14+ years I have been here on IMVU, and the countless amount of money I have invested in this, and I can't talk about food choices? and I have to use a second language (which didnt get censored as you can see) to relay my message to the people in the room. I see why people leaving, this is out of hand, and as a long-time User I dont want excuses and water-down apologies! FIX IT!!!

5 Votes

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Meeows posted 5 months ago Admin

@ Sylaraia and Doompixie. Thank you for bringing this to our attention. This is certainly not something we intend to censor, and we will review the moderation tool to improve its settings. 


On a lighter note, that menu sounds delicious! :)

6 Votes

S

Sylaraia posted 5 months ago

I feel like filing a complaint with the Better Business Bureau over this.  

13 Votes

D

Doompixie posted 5 months ago

We are the friend Sylaraia mentioned. We attached screenshots.


what is the point of a chat platform that is so arbitrary with its censoring?


We have arrived in public GA rooms and seen very graphic descriptions of adult activity (a handy, in this particular incident) - which was just yesterday - and that wasn't blocked by the censoring.


WTF vu? Maybe they don't want our VIP money anymore, because this is insane.

11 Votes

S

Sylaraia posted 5 months ago

I am so thankful that IMVU is saving us from sentences like:  we are feeling the chicken vibe. we have some spicy mac & cheese we can make, and cook some chicken to go into it.  That was censored for a friend, and can't even be said in private chats.  Meanwhile, people can load into GA rooms and chant the N word and all of the common variations of it.  All you're doing is harassing your client base and not stopping what you say you're fighting, and you clearly are using your clients as unwilling beta testers AGAIN rather than paying beta testers.

15 Votes

B

BlueAngelNatalie posted 6 months ago

Imvu: "We support open dialogue."

Also Imvu:

9 Votes

JanXuan

JanXuan posted 6 months ago

@BaronDraksfell  Maybe the bot considered it an insult/ because the man's name is Louis, not Louie. :p

5 Votes

B

BaronDraksfell posted 6 months ago

To lighten this up - I played a trigger song.  Another player in the room asked who sang the song.  The singer was Louie Armstrong.  But neither of us could type this without getting the warning.  So we experimented.  We could type Louie, we could type Armstrong, but not both words consecutively.  These bots are extremely dumb.  Or is there some bullying/insulting/racist/sexist/extremist connotation to the poor man's name of which I am unaware?

9 Votes

Avengelyne

Avengelyne posted 6 months ago

@Meeows Maybe IMVU should first start 'testing' this in its own IMVU rooms/welcome rooms to help start training its chat tool, that way there would be less disruption and then maybe a smaller rollout, its disrupting the flow of every chat with incorrect censorship, this is a VERY poorly thought out idea, in the long run of poorly thought out ideas, as others have mentioned how do we know IMVU isnt recording these conversations, that is a serious breach of trust and unethical, maybe a censor for profanity in GA rooms in time but NOT in AP rooms, private rooms or anything like that. And being brutally honest most if not all Room Owners already have their own rules for their rooms and their mods (including profanity etc)and we have done pretty well so far, this is censorship is something that is NOT needed.

11 Votes

BadCharm

BadCharm posted 6 months ago

this censorship is a BAD idea from any point of view. I can understand you want to filter what's being said in public, IMVU owned GA rooms. But what we do in our rooms, how we talk and who we talk with - is none of IMVU concern. If any user not happy with the way  conversation goes or don't like the topic, they are free to step out, but in my room GA or AP I should be able to say what I want and how I want it. Just because I paid for it!  and then you trigger on whispers??? same in private msg's??? in what world is this normal??? if your bot can get triggered by a specific word anywhere on IMVU, where the guarantees that you are not recording on private conversations??? this nonsense must stop and must stop immediately. 

12 Votes

C

Cyrce posted 6 months ago

Come on, this is impossible to deal with, we can't even have a typical chat now! what the hell is this!!! Do something right now or we are all leaving.

8 Votes

oxPrincessLeighxo

oxPrincessLeighxo posted 6 months ago

the words that are getting censored is out of control 


I had two of my female friends (that sent out messages) that they just got IMVU "Married" and BOTH of them were censored for NO good reason   

7 Votes

Avengelyne

Avengelyne posted 6 months ago

Seriously this needs fixed ASAP, was just in a GA room and said nini to a friend and it got censored, this is ridiculous, censoring explicit chat in ga rooms i would think for sure but this is just annoying , it also interfered with a trigger song i had played, come on IMVU do better at this.

9 Votes

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