I just logged into my account 2 days ago, after maybe a year or so of not logging on. I was told my account was put on hold for that reason I guess. I submitted a ticket as I was told to and still haven't received a reply or anything at all. Any tips on how long it takes or anything for that matter that may help me out with this issue?
Give it 24 hours . Since it said it in process they are working on it which is good .
0 Votes
x
xTimexsposted
4 months ago
Here we have the screen
0 Votes
x
xTimexsposted
4 months ago
I haven't received any response, the ticket is in "Being Processed"
0 Votes
Ashleyellenposted
4 months ago
They said the ticket has been replied
0 Votes
Ashleyellenposted
4 months ago
I will check in with staff tomorrow .
0 Votes
x
xTimexsposted
4 months ago
nine days for a response still not given
0 Votes
x
xTimexsposted
4 months ago
Let's hope so
@Ashleyellen
0 Votes
Ashleyellenposted
4 months ago
@xTimexs You should be receiving ticket . I already pass your ticket number to staff .
0 Votes
x
xTimexsposted
4 months ago
"every replying takes 1-5 days response" It's already been 6 days, ridiculous.
@Ashleyellen
0 Votes
Ashleyellenposted
4 months ago
Hello, @xTimexs you should be receiving ticket soon
0 Votes
x
xTimexsposted
4 months ago
Now it's been 5 days, tell me if I have to wait a month to solve this problem, are you serious? Ahaha
0 Votes
Ashleyellenposted
4 months ago
Hello, @xTimexs every replying take 1-5 days response
0 Votes
x
xTimexsposted
4 months ago
I waited a bit since they replied but now I'm waiting 3 days, the ticket number is; #439147 it's not possible that 15 days have already passed to solve a problem, it's quite ridiculous.
I just logged into my account 2 days ago, after maybe a year or so of not logging on. I was told my account was put on hold for that reason I guess. I submitted a ticket as I was told to and still haven't received a reply or anything at all. Any tips on how long it takes or anything for that matter that may help me out with this issue?
0 Votes
29 Comments
Ashleyellen posted 10 days ago
Hello @Guest
This article explains about account on hold http://im.vu/help647
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
0 Votes
Guest posted 10 days ago
My account on hold
0 Votes
Ashleyellen posted 4 months ago
Give it 24 hours . Since it said it in process they are working on it which is good .
0 Votes
xTimexs posted 4 months ago
Here we have the screen
0 Votes
xTimexs posted 4 months ago
I haven't received any response, the ticket is in "Being Processed"
0 Votes
Ashleyellen posted 4 months ago
They said the ticket has been replied
0 Votes
Ashleyellen posted 4 months ago
I will check in with staff tomorrow .
0 Votes
xTimexs posted 4 months ago
nine days for a response still not given
0 Votes
xTimexs posted 4 months ago
Let's hope so
@Ashleyellen
0 Votes
Ashleyellen posted 4 months ago
@xTimexs You should be receiving ticket . I already pass your ticket number to staff .
0 Votes
xTimexs posted 4 months ago
"every replying takes 1-5 days response" It's already been 6 days, ridiculous.
@Ashleyellen
0 Votes
Ashleyellen posted 4 months ago
Hello, @xTimexs you should be receiving ticket soon
0 Votes
xTimexs posted 4 months ago
Now it's been 5 days, tell me if I have to wait a month to solve this problem, are you serious? Ahaha
0 Votes
Ashleyellen posted 4 months ago
Hello, @xTimexs every replying take 1-5 days response
0 Votes
xTimexs posted 4 months ago
I waited a bit since they replied but now I'm waiting 3 days, the ticket number is; #439147 it's not possible that 15 days have already passed to solve a problem, it's quite ridiculous.
@Ashleyellen
0 Votes
Login to post a comment