@Guest yeah mine got resolved but took alot of time, it took a month if i remember correctly i sent imvu multiple tickets and contacted their customer support agents. You should try that as well and write a proper message and explain everything in that message.
This doesn’t help, i got my verification failed on first attempt and I didn’t get an other attempt and it says that you get 10 attempts but I only got one and it failed. I have tried sending tickets and have not received any proper response from imvu yet. If anyone else have gone through same stuff help me with it please
My age verification failed for some reason, can anyone help me with how do i resolve it or how do i get my age verified now?
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Roseonthegrave posted 2 months ago
@Guest yeah mine got resolved but took alot of time, it took a month if i remember correctly i sent imvu multiple tickets and contacted their customer support agents. You should try that as well and write a proper message and explain everything in that message.
0 Votes
Ashleyellen posted 2 months ago
Hello, @ErinsArmorie
this article explains about age verification failed https://support.imvu.com/support/solutions/articles/154000197026-what-if-my-age-verification-attempt-failed-
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
0 Votes
Guest posted 2 months ago
Did you ever resolve this issue Rose? I'm experiencing the same exact issue. It's annoying.
0 Votes
Ashleyellen posted 10 months ago
Hello, @Guest is best to contact imvu https://support.imvu.com/support/tickets/new
0 Votes
Ashleyellen posted 10 months ago
@Roseonthegrave ticket take 1-5 days response
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Guest posted 10 months ago
Exact same happened with me too
0 Votes
Ashleyellen posted 10 months ago
Please contact imvu . So it can resolved
0 Votes
Roseonthegrave posted 10 months ago
This doesn’t help, i got my verification failed on first attempt and I didn’t get an other attempt and it says that you get 10 attempts but I only got one and it failed. I have tried sending tickets and have not received any proper response from imvu yet. If anyone else have gone through same stuff help me with it please
2 Votes
Ashleyellen posted 10 months ago
Hello, @Roseonthegrave this article explains about age verification failed https://support.imvu.com/support/solutions/articles/154000197026-what-if-my-age-verification-attempt-failed-
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
0 Votes
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