I Can't Post Image In IMVU , Please Fix This Problem

Posted 20 days ago by Guest

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Guest_janiiizz
Guest

Hello IMVU Support,

I’m unable to post any image to my Feed. Every time I try, I receive this error:

“Invalid Items. One or more items in the scene are in a state that cannot be posted to the feed. Please try again later.”

I have already tested multiple different images, changed rooms, tried a fresh photo, tested with a default/basic avatar, restarted the app, cleared cache, and changed my network. The same error still appears every time.

Since the issue happens with different images and different scenes, I believe this may be an account-side Feed issue. Please check my account and Feed posting permissions/state and let me know what is causing the error.

I have attached a screenshot of the error.

Thank you.

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XfariX

XfariX posted 19 days ago

Hello! @Guest

Wow, you have done an excellent job troubleshooting this issue on your own. Since you have already cleared your cache, reinstalled, changed networks, and even tried a basic avatar with completely different scenes, you have successfully ruled out any local app or item-specific bugs.

At this stage, your diagnosis is absolutely correct: this is an account-side server sync issue or a temporary restriction on your Feed permissions.

Since the Help Forums are run by community members and volunteers, we cannot modify server states or check account restrictions. Here is the best way to get this fixed by the official technical team:

1. Keep Your Open Ticket: Since you already wrote a very detailed explanation and attached the screenshot, your ticket is perfect. Do not open multiple tickets, as that resets your response time.

2. The Reason Behind the Error: Sometimes, if your account was recently placed on a temporary security hold, or if the IMVU server database fails to sync your feed token, it will trigger the 'Invalid Items' bug for everything you wear.

3. What Staff Will Do: When a technical support agent reviews your ticket, they will look at your account's Feed state on the backend. They will either manually refresh your account's database synchronization or lift any accidental automated spam filter that might have blocked your feed posts.

Response times for technical bugs typically take 24 to 48 hours. Since your ticket provides all the necessary details upfront, the staff should be able to resolve it for you on their first reply. Hang in there!

Note: Do not wear AP outfits while taking photos, as you will not be able to share them.

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