SCAM: Account Verification through Mobile Phone

Share this article! Here's a short link you can use: http://im.vu/help399

We have recently received reports about a scammer activity relating to an “account verification” process that uses the victim’s mobile phones.

A person pretending to be an IMVU staff may approach a user saying that their account is at risk and will need “verification” to remain active. To “verify” the owner of the account, the fake IMVU personnel will ask for their mobile number, to which a “verification code” is supposed to be sent.

This is not an account verification code. What will be sent to your phone is an order verification code -- the scammer used the mobile phone number you provided to make a purchase that will be billed to you in the future. The fake staff will ask for the code to supposedly secure your account, but as soon as you provide that code to the scammer, the purchase transaction is complete. You have just been robbed by this person.

You may check out this article if you would like to know more about determining real IMVU Staff.

Also, if you feel that someone is attempting to take advantage of you in this manner through chat, you may flag that person so we could take appropriate action. Further information about flagging chats can be found here.