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IMVU cares about the safety of our users, whether it’s through chats or conversations created with the new Voice feature in Live Rooms. To maintain a safe platform for our users to connect with friends, new and old, we expect everyone to comply with our Terms of Service and Community Guidelines.
In this article, you will find steps on how to mute, block, or report abuse for the new Voice feature. All reports submitted will be reviewed and if an offense was made, the appropriate action will be taken by IMVU.
How to host with Voice safety in mind
While VIP Hosts can select Moderators to assist them in ensuring a positive and engaging experience in a Live Room, it is primarily the VIP Host’s responsibility to prevent any inappropriate conduct from occurring, and to take swift action if and when it does.
VIP Hosts should be mindful of who they invite to speak and should be present at all times to monitor the conversations (text or spoken) taking place in their Live Room.
How to Mute, Block, or Report Abuse for the new Voice feature
The Voice feature was designed with safety in mind. Users have the power to mute, remove, or report other users if they encounter inappropriate behavior. While we expect VIP Hosts room owners to manage the voice conversations in their rooms, the next few questions help explain the safety options available to everyone:
How do I report inappropriate voice chats?
Any user (VIP Host, Moderator, Presenter, or Viewer) can report another user.
STEP 1. To report an inappropriate Voice comment or chat, tap on the room settings menu in the upper right corner.
STEP 2. In the popup, click Report and proceed with selecting Inappropriate Audio for the report.
STEP 3. To complete the report, tap Report and then Submit.
On IMVU Desktop
STEP 1. To report an inappropriate Voice comment or chat, click on the room settings menu in the upper right corner.
STEP 2. In the following popup, click Report.
STEP 3. Proceed with selecting Inappropriate Audio for the report.
STEP 4. To complete the report, click Report and then Submit.
On IMVU Mobile (iOS)
STEP 1. To report an inappropriate Voice comment or chat, tap on the room settings menu in the upper right corner.
STEP 2. In the following popup, tap Report.
STEP 3. Proceed with selecting Inappropriate Audio for the report and then tap Done.
STEP 4. To complete the report, tap Report and then Submit.
On IMVU Mobile (Android)
STEP 1. To report an inappropriate Voice comment or chat, tap on the room settings menu in the upper right corner.
STEP 2. In the following popup, tap Report.
STEP 3. Proceed with selecting Inappropriate Audio for the report.
STEP 4. To complete the report, tap Report and then Yes.
NOTE: IMVU will review the report and take the appropriate action as needed.
How do I mute another user?
Only VIP Hosts have the ability to mute/unmute Presenters that they have invited to speak in a Live Room. In order to allow a Presenter to speak, the VIP Host taps on the microphone so that the Presenter can begin speaking. At any time, the VIP Host can tap the microphone again to mute the Presenter’s voice. It is ultimately the room owner’s responsibility to maintain a conversation that follows IMVU policies.
On IMVU Desktop
As a VIP Host, you can mute/unmute your Presenter’s microphone from the Presenter Microphones section.
STEP 1. Click on the down caret of the Presenter Microphones section under Media Controls.
STEP 2. This will expand the section to reveal the current Presenters and the microphone controls. Click on the Presenter’s microphone icon to mute/unmute their microphone.
On IMVU Mobile (iOS)
As a VIP Host, you can mute/unmute your Presenter’s microphone from the Presenter Mics screen.
STEP 1. Tap on the Presenter Microphones section under Media Controls.
STEP 2. From the Presenter Mics screen, tap on the Presenter’s microphone icon to mute/unmute their microphone.
On IMVU Mobile (Android)
As a VIP Host, you can mute/unmute your Presenter’s microphone from the Presenter Mics screen.
STEP 1. Tap on the Presenter Microphones section under Media Controls.
STEP 2. From the Presenter Mics screen, tap on the Presenter’s microphone icon to mute/unmute their microphone.
How do I remove another user from a Live Room?
VIP Hosts can select Moderators to assist them in ensuring a positive and engaging experience in a Live Room. At any time, a VIP Host or a Moderator can remove another user following these simple steps.
STEP 1. Tap on the User’s Profile.
STEP 2. Tap the three dots, and then tap Remove User.
STEP 3. The user will then be removed from the Live Room.
On IMVU Desktop
As a VIP Host or Moderator, you can remove another user from a Live Room.
STEP 1. Click on the User’s Profile besides the chat entry/speech bubble.
STEP 2. Click the three dots, and then click Remove User.
STEP 3. Click Remove on the confirmation message.
NOTE: The user will not be able to re-enter the room for a period of time after they have been removed from the room.
On IMVU Mobile
As a VIP Host or Moderator, you can remove another user from a Live Room.
STEP 1. Tap on the User’s Profile.
STEP 2.Tap the three dots, and then click Remove User.
STEP 3. Tap Ok on the confirmation message.
NOTE: The user will not be able to re-enter the room for a period of time after they have been removed from the room.
Learn more about Voice! |
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