What is the Voice chat feature?

Modified on Tue, 24 Sep at 12:42 PM

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Liven up your Live Rooms! The new Voice chat feature is now available on IMVU! 


What is Voice?

Voice is the ability to voice chat in Live Rooms with friends. 


The ability to turn on Voice is exclusive to VIP users who are a part of the new Tiered VIP Program.

Once a VIP Host has turned on Voice in a Live Room, the Host can begin speaking and their voice will be broadcast to all users in the room. All Presenters and Viewers will be able to hear the Host speaking live.

VIP Hosts can also turn on the mic for their Presenters in a Live Room. Presenters do not need to be a Tiered VIP member to be able to use Voice, if their room host has turned on their mic. 


The Host and Presenters can chat live with their voice, and all Viewers will be able to listen to the conversation. The name of the current speaker will appear at the top of the screen and have a green microphone icon.

NOTE: This feature is only available in Live Rooms.

 

Not a VIP member? Upgrade to tiered VIP here today to get access to Voice! 


What does it mean if my Voice is metered? 

While Voice is an available feature to all Tiered VIP members, each VIP tier has different durations of usage. 


The meter begins counting down once you turn the feature on and only stops when you turn it off or leave the room.


Upgrade to tiered VIP here today!


How does the Voice meter work?

The meter indicates how many minutes are available to use for Voice. The meter automatically starts counting down from the moment that you turn on the feature. It will continue to count down even if no one is speaking. 


To turn off the meter, you must turn off the Voice feature or it will automatically stop when you, as the VIP Host, leave the room.


As a VIP host, if I turn on Voice but leave the room, will the Presenters still be able to utilize the feature?

No, Presenters will not be able to utilize the feature if the VIP host leaves the room. When the VIP host leaves the room, Voice will automatically turn off, and the meter will stop. The Voice feature will need to be turned on again for the next Live Room experience.
 

How to use the Voice feature as a VIP Host, Presenter, and Viewer

To learn how to use the Voice feature from IMVU Desktop click here.

To learn how to use the Voice feature from IMVU Mobile click here.


Who can use Voice?

Only a new Tiered VIP member can turn on Voice chat in a Live Room. Once the feature is turned on, the VIP host can choose to “pass the mic” (turn on the mic) for the Presenters in their room.

NOTE: Presenters in a Live Room do not need to have the new Tiered VIP membership in order to use the Voice.


As a VIP host, can I turn on the Voice feature for multiple rooms? 

No, you can only broadcast Voice for one room at a time.

The Voice feature will need to be turned on again for the next Live Room experience.


How to Mute, Block, or Report Abuse for the new Voice feature 

The Voice feature was designed with safety in mind. Users have the power to mute, remove, or report other users if they encounter inappropriate behavior. While we expect VIP Hosts room owners to manage the voice conversations in their rooms, the next few questions help explain the safety options available to everyone:
 

How do I report inappropriate voice chats? 

Any user (VIP Host, Moderator, Presenter, or Viewer) can report another user. To report an inappropriate Voice comment or chat, tap on the room settings menu in the upper right corner. 


STEP 1. In the popup, click Report and proceed with selecting “Inappropriate Audio” for the report.


STEP 2. To complete the report, tap Report and then Submit

 

On IMVU Desktop

STEP 1. To report an inappropriate Voice comment or chat, click on the room settings menu in the upper right corner.
 


STEP 2. In the following popup, click Report.
 


STEP 3. Proceed with selecting Inappropriate Audio for the report.
 


To complete the report, click Report and then Submit.
 

 



 

On IMVU Mobile (iOS)

STEP 1. To report an inappropriate Voice comment or chat, tap on the room settings menu in the upper right corner.
 


STEP 2. In the following popup, tap Report.
 


STEP 3. Proceed with selecting Inappropriate Audio for the report and then tap Done



STEP 4. To complete the report, tap Report and then Submit


 

On IMVU Mobile (Android)

STEP 1. To report an inappropriate Voice comment or chat, tap on the room settings menu in the upper right corner.



STEP 2. In the following popup, tap Report.



STEP 3. Proceed with selecting Inappropriate Audio for the report.



STEP 4. To complete the report, tap Report and then Yes



NOTE: IMVU will review the report and take the appropriate action as needed.
 

How do I mute another user? 

Only VIP Hosts have the ability to mute/unmute Presenters that they have invited to speak in a Live Room. In order to allow a Presenter to speak, the VIP Host taps on the microphone so that the Presenter can begin speaking.  At any time, the VIP Host can tap the microphone again to mute the Presenter’s voice. It is ultimately the room owner’s responsibility to maintain a conversation that follows IMVU policies.


On IMVU Desktop

As a VIP Host, you can mute/unmute your Presenter’s microphone from the Presenter Microphones section.

STEP 1. Click on the down caret of the Presenter Microphones section under Media Controls.



STEP 2. This will expand the section to reveal the current Presenters and the microphone controls. Click on the Presenter’s microphone icon to mute/unmute their microphone. 



On IMVU Mobile (iOS)

As a VIP Host, you can mute/unmute your Presenter’s microphone from the Presenter Mics screen.

STEP 1. Tap on the Presenter Microphones section under Media Controls.

 


STEP 2. From the Presenter Mics screen, tap on the Presenter’s microphone icon to mute/unmute their microphone.


 

On IMVU Mobile (Android)

As a VIP Host, you can mute/unmute your Presenter’s microphone from the Presenter Mics screen.

STEP 1. Tap on the Presenter Microphones section under Media Controls.



STEP 2. From the Presenter Mics screen, tap on the Presenter’s icon to mute/unmute their microphone.
 

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How do I remove another user from a Live Room?

VIP Hosts can select Moderators to assist them in ensuring a positive and engaging experience in a Live Room. At any time, a VIP Host or a Moderator can remove another user following these simple steps.

STEP 1. Tap on the User’s Profile.

STEP 2. Tap the three dots, and then tap Remove User.

STEP 3. The user will then be removed from the Live Room.

 

On IMVU Desktop

As a VIP Host or Moderator, you can remove another user from a Live Room.

STEP 1. Click on the User’s Profile besides the chat entry/speech bubble.



STEP 2. Click the three dots, and then click Remove User.
 


STEP 3. Click Remove on the confirmation message.
 


NOTE: The user will not be able to re-enter the room for a period of time after they have been removed from the room. 


On IMVU Mobile 

As a VIP Host or Moderator, you can remove another user from a Live Room.

STEP 1. Tap on the User’s Profile.

 


STEP 2. Tap the three dots, and then click Remove User.
 


 

STEP 3. Tap Ok on the confirmation message.
 


NOTE: The user will not be able to re-enter the room for a period of time after they have been removed from the room.
 

How do I know if a Live Room has the Voice feature on? 

If the Voice feature is turned on in a Live Room, you will see the speaker icon next to the room occupancy count on the room card or Live Room tile prior to joining.
 


 

Learn more about Voice!

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