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Liven up your Live Rooms! The new Voice feature comes to IMVU Mobile.
What is the new Voice feature?
Voice (live audio) is an exclusive, new feature available only to VIP users who are a part of the new Tiered VIP program.
Voice is the ability to voice chat in Live Rooms with friends.
VIP hosts can turn on Voice and also turn on the mic for Presenters in a Live Room to broadcast their voice to all Viewers in the room.
For more information on the Voice Chat feature click here!
NOTE: This feature is only available in Live Rooms.
Not a VIP member? Upgrade to tiered VIP here today to get access to Voice Chat!
What does it mean if my Voice is metered?
While Voice is an available feature to all Tiered VIP members, each VIP tier has different durations of usage.
Diamond VIPs and Emerald VIPs have unlimited access to the Voice feature.
Platinum VIPs can use the Voice feature for up to six hours in one month.
Gold VIPs can use the Voice feature for up to two hours in one month.
The meter begins counting down once you turn the feature on and only stops when you turn it off or leave the room.
Upgrade to tiered VIP here today!
How does the Voice meter work?
The meter indicates how many minutes are available to use for Voice. The meter automatically starts counting down from the moment that you turn on the feature. It will continue to count down even if no one is speaking.
To turn off the meter, you must turn off the Voice feature or leave the room.
As a VIP host, how do I turn on Voice?
Ready to be heard? The Voice feature is automatically set to “off” when you start a Live Room, so you will need to turn it on to use it.
On IMVU Mobile (iOS)
Be sure to have your device’s microphone turned on from your settings!
STEP 1. Tap on the Media Controls (enter icon) from the bottom left corner of your screen.
STEP 2. Your Media Controls will open with the Broadcast Voice feature turned off. Toggle it to the right to turn “on” Voice.
STEP 3. You will need to grant IMVU permission to your mic and for Voice chats to be recorded for moderation purposes through the privacy settings. Tap Okay to grant permission.
NOTE: If you select Don’t Allow and change your mind later, you can change this permission from your privacy settings. You can also try turning the Broadcast Voice setting off and on again.
STEP 4. You will see a loading screen followed by a Connected! notification when the loading is complete.
STEP 5. Once connected, the microphone icon is turned on and is ready for use. The Presenter Microphones section will also appear in your Media Controls. Exit the Media Controls to get back to your room.
STEP 6. The microphone icon in the upper left corner will be muted, tap the icon to turn it on.
NOTE: To mute your microphone, just tap on the microphone icon again.
On IMVU Mobile (Android)
Be sure to have your device’s microphone turned on from your settings!
STEP 1. Tap on the Media Controls (enter icon) from the bottom left corner of your screen.
STEP 2. Your Media Controls will open with the Broadcast Voice feature turned off. Toggle it to the right to turn “on” Voice.
STEP 3. You will see a loading screen followed by a “Connected!” notification when the loading is complete. Once connected, the microphone icon is turned on and is ready for use. The Presenter Microphones section will also appear in your Media Controls. Exit the Media Controls to get back to your room.
STEP 4. You will need to grant IMVU permission to your mic and for Voice chats to be recorded for moderation purposes through the privacy settings. Tap Okay to grant permission.
NOTE: If you select Deny and change your mind later, you can change this permission from your privacy settings.
STEP 5. The microphone icon in the upper left corner will be muted, tap the icon to turn it on.
NOTE: To mute your microphone, just tap on the microphone icon again.
As a VIP host, can I turn on the Voice feature for multiple rooms?
No, you can only broadcast Voice for one room at a time.
The Voice feature will need to be turned on again for the next Live Room experience.
Who can use Voice?
Only a new Tiered VIP member can turn on Voice in a Live Room. Once the feature is turned on, the VIP host can choose to “pass the mic” (turn on the mic) for the Presenters in their room.
Note: Presenters in a Live Room do not need to have the new Tiered VIP membership in order to use Voice.
As a VIP host, if I turn on Voice but leave the room, will the Presenters still be able to utilize the feature?
No, Presenters will not be able to utilize the feature if the VIP host leaves the room. When the VIP host leaves the room, Voice will automatically turn off, and the meter will stop. The Voice feature will need to be turned on again for the next Live Room experience.
As a VIP host, how do I turn Voice on for my Presenters?
On IMVU Mobile (iOS)
STEP 1. Open your Media Controls settings. When the Broadcast Voice setting is turned on, the Presenter Microphones section will also appear in your Media Controls.
STEP 2. Tap on Presenter Microphones to expand the section to see all the current Presenters of the room and microphone controls.
STEP 3. Microphones for Presenters are automatically muted. You can click each Presenter individually to turn their microphone on or click Turn On All to enable it for all Presenters at once.
STEP 4. When you turn the microphone on for a Presenter or choose Turn On All, the speaker icon will appear in the upper left corner of your screen right below the Host’s mic icon.
You can turn off the speaker or turn on the speaker to hear voice chat.
On IMVU Mobile (Android)
STEP 1. Open your Media Controls settings. When the Broadcast Voice setting is turned on, the Presenter Microphones section will also appear in your Media Controls.
STEP 2. Tap on Presenter Microphones to expand the section to see all the current Presenters of the room and microphone controls.
STEP 3. Microphones for Presenters are automatically muted. You can click each Presenter individually to turn their microphone on or click Turn On All to enable it for all Presenters at once.
STEP 4. When you turn the microphone on for a Presenter or choose Turn On All, the speaker icon will appear in the upper left corner of your screen right below the Host’s mic icon.
You can turn off the speaker or turn on the speaker to hear voice chat.
As a Presenter, how do I use the Voice feature if the VIP host turns my mic on?
On IMVU Mobile (iOS)
STEP 1. When the room Host turns on your microphone, you will receive a notification asking if you would like to use the microphone. Tap Yes to accept.
STEP 2. Next, You will need to grant IMVU permission to your mic and for Voice chats to be recorded for moderation purposes through the privacy settings. Tap OK to grant permission.
NOTE: If you select Don’t Allow and change your mind later, you can change this permission from your privacy settings.
STEP 3. Once connected, the microphone icon is turned on and ready to use. You can mute/unmute yourself by tapping on the microphone icon again.
NOTE: The room Host can turn off your microphone at any moment. If the Host leaves the room, the Voice feature will automatically turn off.
On IMVU Mobile (Android)
STEP 1: When the room Host turns on your microphone, you will receive a notification asking if you would like to use the microphone. Tap Yes to accept.
STEP 2. Next, You will need to grant IMVU permission to your mic and for Voice chats to be recorded for moderation purposes through the privacy settings. Tap While using the app to grant permission.
NOTE: If you select Deny and change your mind later, you can change this permission from your privacy settings.
STEP 3. Once connected, the microphone icon is turned on and ready to use. You can mute/unmute yourself by tapping on the microphone icon again.
NOTE: The room Host can turn off your microphone at any moment. If the Host leaves the room, the Voice feature will automatically turn off.
As a Viewer, how do I listen to a Voice broadcast if the VIP host has the mic turned on?
Once the Host turns on the Voice feature, you will automatically start to hear the audio. As a Viewer, you will be able to mute/unmute the audio in the room by clicking the speaker icon in the upper left corner of your screen.
Note: If the Host leaves the room or loses connection, the Voice feature will automatically turn off.
How do I know if a Live Room has the Voice feature on?
If the Voice feature is turned on in a Live Room, you will see the speaker icon next to the room occupancy count on the room card or Live Room tile prior to joining.
How do I report an inappropriate comment/chat that comes through the Voice feature?
On IMVU Mobile (iOS)
STEP 1. To report an inappropriate Voice comment or chat, tap on the room settings menu in the upper right corner.
STEP 2. In the following popup, tap Report.
STEP 3. Proceed with selecting Inappropriate Audio for the report and then tap Done.
STEP 4. To complete the report, tap Report and then Submit.
NOTE: IMVU will review the report and take the appropriate action as needed.
On IMVU Mobile (Android)
STEP 1. To report an inappropriate Voice comment or chat, tap on the room settings menu in the upper right corner.
STEP 2. In the following popup, tap Report.
STEP 3. Proceed with selecting Inappropriate Audio for the report.
STEP 4. To complete the report, tap Report and then Yes.
NOTE: IMVU will review the report and take the appropriate action as needed.
How do I mute another user?
Only VIP Hosts have the ability to mute/unmute Presenters that they have invited to speak in a Live Room. In order to allow a Presenter to speak, the VIP Host taps on the microphone so that the Presenter can begin speaking. At any time, the VIP Host can tap the microphone again to mute the Presenter’s voice. It is ultimately the room owner’s responsibility to maintain a conversation that follows IMVU policies.
On IMVU Mobile (iOS)
As a VIP Host, you can mute/unmute your Presenter’s microphone from the Presenter Mics screen.
STEP 1. Tap on the Presenter Microphones section under Media Controls.
STEP 2. From the Presenter Mics screen, tap on the Presenter’s microphone icon to mute/unmute their microphone.
On IMVU Mobile (Android)
As a VIP Host, you can mute/unmute your Presenter’s microphone from the Presenter Mics screen.
STEP 1. Tap on the Presenter Microphones section under Media Controls.
STEP 2. From the Presenter Mics screen, tap on the Presenter’s icon to mute/unmute their microphone.
How do I remove another user from a Live Room?
VIP Hosts can select Moderators to assist them in ensuring a positive and engaging experience in a Live Room. At any time, a VIP Host or a Moderator can remove another user following these simple steps.
STEP 1. Tap on the User’s Profile.
STEP 2. Tap the three dots, and then tap Remove User.
STEP 3. The user will then be removed from the Live Room.
On IMVU Mobile
As a VIP Host or Moderator, you can remove another user from a Live Room.
STEP 1. Tap on the User’s Profile.
STEP 2. Tap the three dots, and then click Remove User.
STEP 3. Tap Ok on the confirmation message.
NOTE: The user will not be able to re-enter the room for a period of time after they have been removed from the room.
Learn more about Voice! |
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