How to Report Chat Room Messages

Modified on Tue, 5 Nov at 11:57 AM

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At IMVU, user safety and community integrity are our top priorities. If you encounter troubling messages or content, we encourage you to flag them by following the steps outlined below for various platforms.


Reporting on IMVU Classic

1. Flagging via Avatar:

  • Click on the user’s avatar. 
  • Click on the flag icon. 
  • Select “Flag Chat”.


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2. Flagging via Chat:

  • Hover your mouse over the inappropriate message.
  • Click on the flag icon. 
  • Select “Flag Chat”.


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3. Submitting the Flag: 

  • A pop-up showing the room’s chat history will appear. 
  • Click on the “Flag” button in the lower right corner.


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Your report will be sent to the appropriate team for review.


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Reporting on IMVU Desktop & Website

1. Selecting the Content: 

  • Click on the inappropriate message. 
  • Select "Report".


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2. Confirming the Report: 

  • A pop-up will appear. 
  • Confirm your report by clicking the “Report” button.


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A confirmation message will appear. Click “Done” to close it.

 

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Reporting On IMVU Mobile (iOS & Android)

For detailed instructions, refer to the following articles:


Important Reminders:

  • Once you flag a user or content, our dedicated team of moderators will thoroughly review these reports and take necessary actions in accordance with our policies.
  • Consider using our blocking feature to avoid further contact with abusive players.
  • For additional safety tips, please visit our Safety Article.


For more details about flagging and reporting, refer to the following article: All you need to know about Flagging and Reporting.

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