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Having trouble receiving your reward from an AdJoe offer? Follow the steps below to check your offer status and contact AdJoe Support.
Check Your Active Offers
You can view offers that are currently active or pending by opening the AdJoe offer wall and tapping Active in the bottom navigation bar.
Please note:
You can only earn rewards for apps you have never installed before.
Rewards may take up to 48 hours to be credited after completing an offer.
If you have waited 48 hours and still haven't received your reward, you can contact AdJoe Support directly.
Contact AdJoe Support
Open the AdJoe offer wall.
Tap Help in the bottom navigation bar.
Tap FAQ & Support.
Tap the chat button in the lower-right corner.
Follow the prompts to submit a support claim through the AdJoe AI Chatbot.
When contacting AdJoe Support, provide as much information as possible about the offer you completed. This will help them investigate your missing reward.
Please note: AdJoe is responsible for reviewing and resolving offer-related reward claims.
Watch the AdJoe Support Video Tutorial
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