Share this article! Here's a short link you can use: http://im.vu/help800
Looking for credits earned from one of our Offer Partners via IMVU Mobile? Our offer partners provide support for missing credits which they have offered. The best way to follow up on your missing credits is to get in touch with the offer partner directly. Please see the steps below:
STEP 1: Login to IMVU mobile and go to Rewards then tap Earn Credits.
STEP 2: Tap Complete an Offer.
STEP 3: On the upper-left corner of your screen, tap on the hamburger menu (≡).
STEP 4: Select Status.
STEP 5: Tap Support to contact our third party partner.
Below are the usual status you will see:
Verifying - Started but not yet completed.
Pending - Waiting for confirmation from the 3rd party offer.
Completed - Completed offer.
If you do not see a Report button corresponding to the offer, please go directly to the offer partner's website and look for their support link.
Important: Some offers may ask you to make a purchase, so make sure you understand what it takes to get your free IMVU Credits!
Earn more rewards as a VIP! VIPs can now get 50% MORE Promo Credits when filling out Tap Research Surveys on our mobile app. If you aren’t a VIP yet, check out our VIP Program today!
I completed a Quest but didn’t receive Promo Credits. What should I do?
Please review your Credits Balance Log to check if you have already got the free Promo Credits. If not, please contact our support team for assistance.
Looking for something else? These articles may help:
|
Attachments (2)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article