RevU: Offer Partner Support

Share this article! Here's a short link you can use: http://im.vu/help1123

If you completed a RevU offer but did not receive your reward, you can submit a support request directly through the RevU offer wall.

RevU is currently updating its offer wall experience, so the steps may differ depending on which version you see.

Please note: It may take up to 21 days for RevU to provide an update on your support claim.

Updated RevU Offer Wall

If you see the updated offer wall:

1. Open the RevU offer wall.

2. Select My Offers.

   • On mobile, this is located in the bottom navigation bar.

   • On desktop, it is located at the top of the screen.

3. Select In Support to view offers that are eligible for support.

4. Select Make a Report.

5. Choose the offer you need help with.

6. Provide the requested information so RevU can locate and investigate your claim.

7. Submit proof that you completed the offer requirements.

Your proof should show:

• That the offer requirements were completed.

• Your order ID, order confirmation number, or user ID.

Don't see the Make a Report button? This may mean that no offers are currently eligible for support. You may also need to wait a short period for the offer to credit automatically before the support option becomes available.

Legacy RevU Offer Wall

If you are still using the older offer wall:

1. Open the RevU offer wall.

2. Tap the headphones icon in the upper-right corner.

3. Find the offer you need help with.

4. Tap Contact Support.

5. Provide the required information.

6. Tap Submit Report.

Important: The Contact Support button is only available for offers that are currently pending.

For more information, visit the RevU Help Center.