This is an important update for Grandfathered Creators.
In the announcement below we stated that starting July 1, 2023, all Earn Money Creators, including Grandfathered Creators, will be required to have either Platinum or Diamond VIP in order to be in the Earn Money Program and receive cash payouts.
(This requirement does not affect Grandfathered Creators who are subscribed to legacy VIP (from before Tiered VIP launched).
We realize this is a huge change for many Grandfathered Creators and have been closely following feedback regarding this new policy.
Based on your valuable input, we have come up with a solution that should make it easier for affected Creators to transition.
Details are as follows:
LINKED ACCOUNTS FOR GRANDFATHERED CREATORS
Starting July 1, 2023, Creators will be able to link three Grandfathered Creator accounts together, with only one VIP subscription.
Creators will choose one Grandfathered account for their VIP subscription, and two additional Grandfathered accounts that will not need VIP.
If a Creator already pays for Platinum or Diamond VIP on a non-Grandfathered account, they can apply it to two of their Grandfathered accounts.
All three linked accounts will be eligible for the Earn Money Program and payouts.
Once the accounts are linked, new earnings from these accounts will be combined into one MASA balance. Earnings from before the accounts are linked will not be combined.
Grandfathered accounts that are grouped with a VIP account will not need to apply for the Earn Money Program as long as they have already been approved to participate in the Earn Money Program prior.
Starting August 2023, earnings from the linked accounts can be set up to funnel into the VIP account.
INSTRUCTIONS ON HOW TO LINK GRANDFATHERED ACCOUNTS
Here’s how to link a Platinum or Diamond VIP Grandfathered account with two additional accounts.
Make sure one of your Creator accounts has Platinum or Diamond VIP
Submit a help ticket to the Earn Money Program, requesting linked accounts. List an account that has VIP, and two Grandfathered accounts that do not have VIP.
If any of the linked accounts is not in the Earn Money Program, those account(s) will need to join to earn money and request a payout. All accounts will be able to apply to the Earn Money Program without a VIP subscription. However, you will not be able to earn money or request a payout until the account has a qualified VIP subscription or is linked to a Grandfathered account with a qualified VIP subscription.
Once the team receives your ticket (and your Earn Money application(s) if applicable), they will:
Check to make sure the accounts are owned by you
Confirm your Earn Money Program application has been accepted.
As soon as your accounts are approved, the team will link them together, so all three can be in the Earn Money Program with only one VIP subscription
ADDITIONAL BENEFIT - JULY ONLY
Between July 1 and July 30, Earn Money accounts with less than $50 can convert their balances into Credits. To receive Credits, send a help ticket to the Earn Money team.
Attention Creators - Starting July 1 Earn Money Payouts will require VIP
This is an important notice for Creators who are not signed up for VIP but still receive cash payouts in the Earn Money Program.
Starting July 1, 2023, all Earn Money Creators will be required to have either Platinum or Diamond VIP in order to receive cash payouts.
This does not include legacy Creators who signed up for VIP before the Tiered VIP system launched. They already have the equivalent of Platinum VIP and do not need to take any action.
CLARIFICATION:
Added 5/18/23: By "legacy Creators" we mean Grandfathered Creators. Grandfathered Creators without VIP will still be able to create, submit to their shop and earn Credits.
When this new requirement is introduced, Grandfathered Creators without VIP will still be able to create, submit to their shop and earn Credits.
Added 5/23/23 - You will not be able to earn cash or receive payouts unless you purchase Platinum or Diamond VIP. Once you join VIP you can earn cash and receive payouts. You will not lose existing cash balances. They will simply not be available without VIP.
The Platinum and Diamond VIP memberships offer exclusive benefits that will help Creators make the most of their IMVU experience, including free live chat rooms, live voice broadcasting, and catalog discounts. See our store https://www.imvu.com/next/store/ for more details.
We realize VIP is new to many of you, and to that end, we have provided several weeks of notice so that you can review the Platinum and Diamond VIP offerings and decide which is right for you. See our store https://www.imvu.com/next/store/ for more details.
Thank you!
The IMVU Creator Team
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Communityposted
6 months ago
Admin
Posted by “Erieann” on June 27, 2023.
[Archived]
The reason is because ya'll are filing with the wrong department. As a 1099 employee that is not receiving their full earnings or delayed earnings, You need to contact the Department of Labor for both state and federal and file for an investigation there.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Vana” on June 27, 2023.
[Archived]
Im very surprised at this to be honest. And I wonder if enough people had complained things would have been different. Probably not though, as Im sure IMVU was doing this no matter what and they obviously dont care how they look by doing it nor how it will affect their rating. This VIP thing is happening a few different places from what I am seeing but its usually geared towards the users, not the creators. But at least we tried, and I feel better knowing that. I would try to pursue it further because thats just the type of person I am but once again a few people wont warrant change. So its just not worth the frustration.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Vorvolaka” on June 27, 2023.
[Archived]
I haven’t received a reply on my complaint either, so fully expecting to get the same response from BBB soon. I’ll let you know if that changes though.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Vana” on June 27, 2023.
[Archived]
Just writing in to inform everyone of the response I got from the BBB. Imvu is not responding at all. So I think we can see where all this is going.
Dear Vana:
This message is in regard to your complaint submitted on 6/5/2023 against IMVU. Your complaint was assigned ID 20145462.
The Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. You may wish to contact your Attorney General or like agency.
If the company has contacted you directly and resolved this complaint, please let us know immediately. Should we receive a resolution in the future, we will let you know.
The Better Business Bureau develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the review we give to consumers about them.
Please note: Next steps include reaching out to the Federal Trade Commissioner at (877) 382-4357, or the Department of Consumer Affairs (800) 952-5210 for resolution. These agencies don't typically handle individual complaints. If you want to pursue this issue further, and because BBB can no longer help with this issue, you can try reaching out to the California Attorney General.
BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter.
I would also like to add i have been using Paypal for over 20 years and not once in 20 years had an "issue" with their system just saying...
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “stymesh” on June 27, 2023.
[Archived]
Making us pay for VIP to get paid is one thing but them not paying us our deserved PAYOUT is another thing. My patience is running low.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “WickedBrujah” on June 27, 2023.
[Archived]
I find it very convenient that when they decided to make this change. We have till the first of the month to comply. If you do not comply the cash in the fund is converted to credits. Costing IMVU nothing. Then out of no where, cash withdrawals have "issues". I assume the mass amount of creators withdrawing at once is a bit of a burden on them. Seeing as how alot of creators are leaving right now. I was approved for a pay out 5 days ago and still haven't been credited. Convenient that after the first all the credits given to creators allows IMVU to hold onto the cash that would have normally been paid out. Also convenient that since my one withdrawal is sitting there doing nothing i can no go ahead with a second withdrawal before the cut off date on the first. Allowing them to hold onto that money as well. Agreed 100% @DONATELLA . I have been here 14 years myself. I have no choice but to comply with my situation. But yeah, i am not sure i will be creating anything any time soon for a company that treats its creators like this. So far i have seen 2 close creator friends disable or delete their accounts. Can't say i blame them one bit.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “DONATELLA” on June 27, 2023.
[Archived]
It worries me that some people didn’t receive their pay till now, I fear it’s going to be a habit from now on! Sorry but no trust anymore.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “4u” on June 26, 2023.
[Archived]
Alts were a great way for me to organise my work, each account is a specialist in something.
Vast majority of multiple account owners are just developers doing something different on another account. There are however some with hundreds of accounts, and while I feel sorry for the developers themselves, many of you will rejoice in learning this will kill off the vast majority of mass ZCD accounts.
I'll get VIP for some of my accounts and let go of others as I'm no longer dependant on IMVU for income, the crazy thing is.. I used to have Vip on many, but then IMVU started playing their stupid games with me and I dropped the VIPS as a personal protest.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Erieann” on June 26, 2023.
[Archived]
No. Any account that is not linked will become credit earners until VIP is paid for or it's linked to another account. You do not lose any of your accounts.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “BrockHoward” on June 26, 2023.
[Archived]
But you can only merge 3 accounts. Now what?. You loose any accounts above 3?
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “HunnyHer” on June 26, 2023.
[Archived]
You will have to get VIP on however many you need then merge 2 more into that....for me I have 10 accts - so I now have vip on FOUR of them, then I have a request in to merge the other 6 accts into 3 of my VIP accts. I left my main (this acct) on her own because of MASA reasons....BUT I have not received an email saying they have merged my accts and the deadline is approaching- if come July 1 they havent merged my accts I will just purchase VIP on the other 6 accts until Rachel gets back and can get it all straightened out. So there is a solution (maybe not one anyone likes) but not much we can do about it.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Erieann” on June 26, 2023.
[Archived]
3 accounts is all that IMVU is allowing to be linked at this time.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “BrockHoward” on June 26, 2023.
[Archived]
But Hunny. You can only merge 3. That is what I am trying to say here. Why will not someone answer how to do more than 3?
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “BrockHoward” on June 26, 2023.
[Archived]
It is because they will not give permission to merge accounts , and so someone will have several creator accounts whom all have to have separate email addresses. Instead of actually contacting people and answering a phone to work matters out about issues with the creators who have made IMVU what it is , we all are just suddenly ordered to comply with any rule that is ordered. Respect should be given to the creators who have actually made IMVU what it is. But I do not see that at all.
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Posted by “RigsK” on May 15, 2023.
[Archived]This is an important update for Grandfathered Creators.
In the announcement below we stated that starting July 1, 2023, all Earn Money Creators, including Grandfathered Creators, will be required to have either Platinum or Diamond VIP in order to be in the Earn Money Program and receive cash payouts.
(This requirement does not affect Grandfathered Creators who are subscribed to legacy VIP (from before Tiered VIP launched).
We realize this is a huge change for many Grandfathered Creators and have been closely following feedback regarding this new policy.
Based on your valuable input, we have come up with a solution that should make it easier for affected Creators to transition.
Details are as follows:
LINKED ACCOUNTS FOR GRANDFATHERED CREATORS
INSTRUCTIONS ON HOW TO LINK GRANDFATHERED ACCOUNTS
Here’s how to link a Platinum or Diamond VIP Grandfathered account with two additional accounts.
ADDITIONAL BENEFIT - JULY ONLY
Between July 1 and July 30, Earn Money accounts with less than $50 can convert their balances into Credits. To receive Credits, send a help ticket to the Earn Money team.
FAQ http://im.vu/help1072
_____________________________________________
Original Message 5/18/23
Attention Creators - Starting July 1 Earn Money Payouts will require VIP
This is an important notice for Creators who are not signed up for VIP but still receive cash payouts in the Earn Money Program.
Starting July 1, 2023, all Earn Money Creators will be required to have either Platinum or Diamond VIP in order to receive cash payouts.
This does not include legacy Creators who signed up for VIP before the Tiered VIP system launched. They already have the equivalent of Platinum VIP and do not need to take any action.
CLARIFICATION:
The Platinum and Diamond VIP memberships offer exclusive benefits that will help Creators make the most of their IMVU experience, including free live chat rooms, live voice broadcasting, and catalog discounts. See our store https://www.imvu.com/next/store/ for more details.
We realize VIP is new to many of you, and to that end, we have provided several weeks of notice so that you can review the Platinum and Diamond VIP offerings and decide which is right for you. See our store https://www.imvu.com/next/store/ for more details.
Thank you!
The IMVU Creator Team
0 Votes
1424 Comments
Community posted 6 months ago Admin
Posted by “Erieann” on June 27, 2023.
[Archived]The reason is because ya'll are filing with the wrong department. As a 1099 employee that is not receiving their full earnings or delayed earnings, You need to contact the Department of Labor for both state and federal and file for an investigation there.
0 Votes
Community posted 6 months ago Admin
Posted by “Vana” on June 27, 2023.
[Archived]Im very surprised at this to be honest. And I wonder if enough people had complained things would have been different. Probably not though, as Im sure IMVU was doing this no matter what and they obviously dont care how they look by doing it nor how it will affect their rating. This VIP thing is happening a few different places from what I am seeing but its usually geared towards the users, not the creators. But at least we tried, and I feel better knowing that. I would try to pursue it further because thats just the type of person I am but once again a few people wont warrant change. So its just not worth the frustration.
0 Votes
Community posted 6 months ago Admin
Posted by “Vorvolaka” on June 27, 2023.
[Archived]I haven’t received a reply on my complaint either, so fully expecting to get the same response from BBB soon. I’ll let you know if that changes though.
0 Votes
Community posted 6 months ago Admin
Posted by “Vana” on June 27, 2023.
[Archived]Just writing in to inform everyone of the response I got from the BBB. Imvu is not responding at all. So I think we can see where all this is going.
Dear Vana:
This message is in regard to your complaint submitted on 6/5/2023 against IMVU. Your complaint was assigned ID 20145462.
The Better Business Bureau has made two attempts to contact the business regarding your complaint. We regret to inform you that we have not received a response at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. You may wish to contact your Attorney General or like agency.
If the company has contacted you directly and resolved this complaint, please let us know immediately. Should we receive a resolution in the future, we will let you know.
The Better Business Bureau develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the review we give to consumers about them.
Please note: Next steps include reaching out to the Federal Trade Commissioner at (877) 382-4357, or the Department of Consumer Affairs (800) 952-5210 for resolution. These agencies don't typically handle individual complaints. If you want to pursue this issue further, and because BBB can no longer help with this issue, you can try reaching out to the California Attorney General.
BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter.
Sincerely,
Rodney T.
Dispute Resolution Specialist
[email protected]
0 Votes
Community posted 6 months ago Admin
Posted by “WickedBrujah” on June 27, 2023.
[Archived]I would also like to add i have been using Paypal for over 20 years and not once in 20 years had an "issue" with their system just saying...
0 Votes
Community posted 6 months ago Admin
Posted by “stymesh” on June 27, 2023.
[Archived]Making us pay for VIP to get paid is one thing but them not paying us our deserved PAYOUT is another thing. My patience is running low.
0 Votes
Community posted 6 months ago Admin
Posted by “WickedBrujah” on June 27, 2023.
[Archived]I find it very convenient that when they decided to make this change. We have till the first of the month to comply. If you do not comply the cash in the fund is converted to credits. Costing IMVU nothing. Then out of no where, cash withdrawals have "issues". I assume the mass amount of creators withdrawing at once is a bit of a burden on them. Seeing as how alot of creators are leaving right now. I was approved for a pay out 5 days ago and still haven't been credited. Convenient that after the first all the credits given to creators allows IMVU to hold onto the cash that would have normally been paid out. Also convenient that since my one withdrawal is sitting there doing nothing i can no go ahead with a second withdrawal before the cut off date on the first. Allowing them to hold onto that money as well. Agreed 100% @DONATELLA . I have been here 14 years myself. I have no choice but to comply with my situation. But yeah, i am not sure i will be creating anything any time soon for a company that treats its creators like this. So far i have seen 2 close creator friends disable or delete their accounts. Can't say i blame them one bit.
0 Votes
Community posted 6 months ago Admin
Posted by “DONATELLA” on June 27, 2023.
[Archived]It worries me that some people didn’t receive their pay till now, I fear it’s going to be a habit from now on! Sorry but no trust anymore.
0 Votes
Community posted 6 months ago Admin
Posted by “4u” on June 26, 2023.
[Archived]Alts were a great way for me to organise my work, each account is a specialist in something.
Vast majority of multiple account owners are just developers doing something different on another account. There are however some with hundreds of accounts, and while I feel sorry for the developers themselves, many of you will rejoice in learning this will kill off the vast majority of mass ZCD accounts.
I'll get VIP for some of my accounts and let go of others as I'm no longer dependant on IMVU for income, the crazy thing is.. I used to have Vip on many, but then IMVU started playing their stupid games with me and I dropped the VIPS as a personal protest.
0 Votes
Community posted 6 months ago Admin
Posted by “Erieann” on June 26, 2023.
[Archived]No. Any account that is not linked will become credit earners until VIP is paid for or it's linked to another account. You do not lose any of your accounts.
0 Votes
Community posted 6 months ago Admin
Posted by “BrockHoward” on June 26, 2023.
[Archived]But you can only merge 3 accounts. Now what?. You loose any accounts above 3?
0 Votes
Community posted 6 months ago Admin
Posted by “HunnyHer” on June 26, 2023.
[Archived]You will have to get VIP on however many you need then merge 2 more into that....for me I have 10 accts - so I now have vip on FOUR of them, then I have a request in to merge the other 6 accts into 3 of my VIP accts. I left my main (this acct) on her own because of MASA reasons....BUT I have not received an email saying they have merged my accts and the deadline is approaching- if come July 1 they havent merged my accts I will just purchase VIP on the other 6 accts until Rachel gets back and can get it all straightened out. So there is a solution (maybe not one anyone likes) but not much we can do about it.
0 Votes
Community posted 6 months ago Admin
Posted by “Erieann” on June 26, 2023.
[Archived]3 accounts is all that IMVU is allowing to be linked at this time.
0 Votes
Community posted 6 months ago Admin
Posted by “BrockHoward” on June 26, 2023.
[Archived]But Hunny. You can only merge 3. That is what I am trying to say here. Why will not someone answer how to do more than 3?
0 Votes
Community posted 6 months ago Admin
Posted by “BrockHoward” on June 26, 2023.
[Archived]It is because they will not give permission to merge accounts , and so someone will have several creator accounts whom all have to have separate email addresses. Instead of actually contacting people and answering a phone to work matters out about issues with the creators who have made IMVU what it is , we all are just suddenly ordered to comply with any rule that is ordered. Respect should be given to the creators who have actually made IMVU what it is. But I do not see that at all.
0 Votes