This is an important update for Grandfathered Creators.
In the announcement below we stated that starting July 1, 2023, all Earn Money Creators, including Grandfathered Creators, will be required to have either Platinum or Diamond VIP in order to be in the Earn Money Program and receive cash payouts.
(This requirement does not affect Grandfathered Creators who are subscribed to legacy VIP (from before Tiered VIP launched).
We realize this is a huge change for many Grandfathered Creators and have been closely following feedback regarding this new policy.
Based on your valuable input, we have come up with a solution that should make it easier for affected Creators to transition.
Details are as follows:
LINKED ACCOUNTS FOR GRANDFATHERED CREATORS
Starting July 1, 2023, Creators will be able to link three Grandfathered Creator accounts together, with only one VIP subscription.
Creators will choose one Grandfathered account for their VIP subscription, and two additional Grandfathered accounts that will not need VIP.
If a Creator already pays for Platinum or Diamond VIP on a non-Grandfathered account, they can apply it to two of their Grandfathered accounts.
All three linked accounts will be eligible for the Earn Money Program and payouts.
Once the accounts are linked, new earnings from these accounts will be combined into one MASA balance. Earnings from before the accounts are linked will not be combined.
Grandfathered accounts that are grouped with a VIP account will not need to apply for the Earn Money Program as long as they have already been approved to participate in the Earn Money Program prior.
Starting August 2023, earnings from the linked accounts can be set up to funnel into the VIP account.
INSTRUCTIONS ON HOW TO LINK GRANDFATHERED ACCOUNTS
Here’s how to link a Platinum or Diamond VIP Grandfathered account with two additional accounts.
Make sure one of your Creator accounts has Platinum or Diamond VIP
Submit a help ticket to the Earn Money Program, requesting linked accounts. List an account that has VIP, and two Grandfathered accounts that do not have VIP.
If any of the linked accounts is not in the Earn Money Program, those account(s) will need to join to earn money and request a payout. All accounts will be able to apply to the Earn Money Program without a VIP subscription. However, you will not be able to earn money or request a payout until the account has a qualified VIP subscription or is linked to a Grandfathered account with a qualified VIP subscription.
Once the team receives your ticket (and your Earn Money application(s) if applicable), they will:
Check to make sure the accounts are owned by you
Confirm your Earn Money Program application has been accepted.
As soon as your accounts are approved, the team will link them together, so all three can be in the Earn Money Program with only one VIP subscription
ADDITIONAL BENEFIT - JULY ONLY
Between July 1 and July 30, Earn Money accounts with less than $50 can convert their balances into Credits. To receive Credits, send a help ticket to the Earn Money team.
Attention Creators - Starting July 1 Earn Money Payouts will require VIP
This is an important notice for Creators who are not signed up for VIP but still receive cash payouts in the Earn Money Program.
Starting July 1, 2023, all Earn Money Creators will be required to have either Platinum or Diamond VIP in order to receive cash payouts.
This does not include legacy Creators who signed up for VIP before the Tiered VIP system launched. They already have the equivalent of Platinum VIP and do not need to take any action.
CLARIFICATION:
Added 5/18/23: By "legacy Creators" we mean Grandfathered Creators. Grandfathered Creators without VIP will still be able to create, submit to their shop and earn Credits.
When this new requirement is introduced, Grandfathered Creators without VIP will still be able to create, submit to their shop and earn Credits.
Added 5/23/23 - You will not be able to earn cash or receive payouts unless you purchase Platinum or Diamond VIP. Once you join VIP you can earn cash and receive payouts. You will not lose existing cash balances. They will simply not be available without VIP.
The Platinum and Diamond VIP memberships offer exclusive benefits that will help Creators make the most of their IMVU experience, including free live chat rooms, live voice broadcasting, and catalog discounts. See our store https://www.imvu.com/next/store/ for more details.
We realize VIP is new to many of you, and to that end, we have provided several weeks of notice so that you can review the Platinum and Diamond VIP offerings and decide which is right for you. See our store https://www.imvu.com/next/store/ for more details.
Thank you!
The IMVU Creator Team
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Communityposted
6 months ago
Admin
Posted by “Vorvolaka” on June 22, 2023.
[Archived]
You're kidding me? That's a total scam! What?!
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Polystyrene” on June 22, 2023.
[Archived]
Tried calling again today and was finally able to get through and purchase the yearly VIP subscription. They had a fun little surprise for me though - because my account was 'inactive' (ie. I haven't spent any money here in a while) I had to MAKE A PURCHASE to activate it. I had to spend MORE money in order to get the VIP subscription.
Nice scam, IMVU.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Polystyrene” on June 22, 2023.
[Archived]
You will need one VIP account for each three creator accounts you have (one paid VIP and two linked).
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Erieann” on June 22, 2023.
[Archived]
Not for grandfathered accounts once the change happens. Grandfathered accounts are only expected to lose the cash out ability if VIP is not paid for.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Alyissapearl” on June 22, 2023.
[Archived]
I was under the impression that ALL shops were hidden if VIP was not paid for.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Alyissapearl” on June 22, 2023.
[Archived]
Mine was requested on the 10th, approved and received a message from them 3 days later saying it had been approved and would be in my paypal by the end of the day today its the 22nd for me and it finally arrived . I hope you get yours soon, fingers crossed
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Alyissapearl” on June 22, 2023.
[Archived]
If you actually find out what the number is to call could you please share. Cheers
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “stymesh” on June 22, 2023.
[Archived]
I definitely will let you know guys. We help each other on times like these.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “stymesh” on June 22, 2023.
[Archived]
Lucky you, mine is still pending, I'm about to cry.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “QBL” on June 22, 2023.
[Archived]
@stymesh Ty for sending that email. if you get any response if you could let us know that would be greatly appreciated. We dont even know who to contact to get our accounts linked Like you said the 1st is approaching fast. and Customer service doesn't even have a clue how to do this or what is even going on. Maybe there is a email to someone that can link accounts for us. But I wouldn't even have the slightest where to begin.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Alyissapearl” on June 22, 2023.
[Archived]
@stymesh Finally!! took them 9 whole days from confirming payment for them to pay me. I hope others got what they were due as well. 9 days is beyond ridiculous.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Aislinn” on June 22, 2023.
[Archived]
Yup. That is exactly what I'm doing.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “Aislinn” on June 22, 2023.
[Archived]
Wow. Talk about completely and utterly tone-deaf. We value our creators so much, my patootie.
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “HunnyHer” on June 22, 2023.
[Archived]
@stymesh
Thank You!! I know you dont like to make a fuss or cause conflict- and I also know IMVU contracts you out to do most of our VIP gifts (cause you are amazing) Thank You for attempting to get us heard!!
I have sent in a request to link my accts- I have already purchased VIP for 4 alts and asked to combine other grandfathered accts- Holding on to hope that it actually gets done.
I know lots of ppl are upset....dont take our silence as "being ok with this change or cheerleaders" that isnt the case.....the facts are facts and there are still a LOT of creators that make a lot of money here and literally can not afford to hide our catalogs, leave, or not buy vip - doesn't mean we are excited over the change- it just means we still have to put food on our tables and pay bills- so we do what we are told we have to do to get our earned money (right or wrong)
0 Votes
C
Communityposted
6 months ago
Admin
Posted by “stymesh” on June 22, 2023.
[Archived]
So guys I took the liberty to email the staff I know to forward it to whoever is concerned to get us noticed. They might hate me for doing this and might not request exclusives in the future but I needed my money so there goes.
Here's the email.
Payout is delayed always and now my payout request is over a week in pending status. I contacted CS and they said that you guys are having problems with Paypal. Everytime I request Payout I always have to beg the CS to please process my hard earned money or else it will go unnoticed. This issue has been opened in the discussions but no staff to answer. We understand that Rachel is on medical leave but no one else took over after her. Some creators are still waiting for their pay for over 2 weeks so I'm kinda assuming I will suffer the same. My question is, is that it? Will we go on with our lives without pay? Won't IMVU even bother to find another way to pay us if Paypal is not working on them? Money is an urgent matter and we are just left hanging. Do our years of contributions to IMVU have no value at all? No one would even bother to answer the questions on your recent announcement regarding Creator VIP when Rachel left. I hope that you guys have given us a heads up if the ship is sinking so we can somehow prepare ourselves for this. But everything just happened too soon. Lots of Grandfathered creators are leaving. I know that won't even bother you because you know that new creators will replace them. But the quality, the stability and even their shop are leaving with them. The deadline for VIP is fast approaching but the CS is just as clueless as us.
I am hoping that someone in your office would care to not only give us answers but also find a solution to these issues. More importantly, we need our money.
(I also linked this discussion so they can read our concerns)
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Posted by “RigsK” on May 15, 2023.
[Archived]This is an important update for Grandfathered Creators.
In the announcement below we stated that starting July 1, 2023, all Earn Money Creators, including Grandfathered Creators, will be required to have either Platinum or Diamond VIP in order to be in the Earn Money Program and receive cash payouts.
(This requirement does not affect Grandfathered Creators who are subscribed to legacy VIP (from before Tiered VIP launched).
We realize this is a huge change for many Grandfathered Creators and have been closely following feedback regarding this new policy.
Based on your valuable input, we have come up with a solution that should make it easier for affected Creators to transition.
Details are as follows:
LINKED ACCOUNTS FOR GRANDFATHERED CREATORS
INSTRUCTIONS ON HOW TO LINK GRANDFATHERED ACCOUNTS
Here’s how to link a Platinum or Diamond VIP Grandfathered account with two additional accounts.
ADDITIONAL BENEFIT - JULY ONLY
Between July 1 and July 30, Earn Money accounts with less than $50 can convert their balances into Credits. To receive Credits, send a help ticket to the Earn Money team.
FAQ http://im.vu/help1072
_____________________________________________
Original Message 5/18/23
Attention Creators - Starting July 1 Earn Money Payouts will require VIP
This is an important notice for Creators who are not signed up for VIP but still receive cash payouts in the Earn Money Program.
Starting July 1, 2023, all Earn Money Creators will be required to have either Platinum or Diamond VIP in order to receive cash payouts.
This does not include legacy Creators who signed up for VIP before the Tiered VIP system launched. They already have the equivalent of Platinum VIP and do not need to take any action.
CLARIFICATION:
The Platinum and Diamond VIP memberships offer exclusive benefits that will help Creators make the most of their IMVU experience, including free live chat rooms, live voice broadcasting, and catalog discounts. See our store https://www.imvu.com/next/store/ for more details.
We realize VIP is new to many of you, and to that end, we have provided several weeks of notice so that you can review the Platinum and Diamond VIP offerings and decide which is right for you. See our store https://www.imvu.com/next/store/ for more details.
Thank you!
The IMVU Creator Team
0 Votes
1424 Comments
Community posted 6 months ago Admin
Posted by “Vorvolaka” on June 22, 2023.
[Archived]You're kidding me? That's a total scam! What?!
0 Votes
Community posted 6 months ago Admin
Posted by “Polystyrene” on June 22, 2023.
[Archived]Tried calling again today and was finally able to get through and purchase the yearly VIP subscription. They had a fun little surprise for me though - because my account was 'inactive' (ie. I haven't spent any money here in a while) I had to MAKE A PURCHASE to activate it. I had to spend MORE money in order to get the VIP subscription.
Nice scam, IMVU.
0 Votes
Community posted 6 months ago Admin
Posted by “Polystyrene” on June 22, 2023.
[Archived]You will need one VIP account for each three creator accounts you have (one paid VIP and two linked).
0 Votes
Community posted 6 months ago Admin
Posted by “Erieann” on June 22, 2023.
[Archived]Not for grandfathered accounts once the change happens. Grandfathered accounts are only expected to lose the cash out ability if VIP is not paid for.
0 Votes
Community posted 6 months ago Admin
Posted by “Alyissapearl” on June 22, 2023.
[Archived]I was under the impression that ALL shops were hidden if VIP was not paid for.
0 Votes
Community posted 6 months ago Admin
Posted by “Alyissapearl” on June 22, 2023.
[Archived]Mine was requested on the 10th, approved and received a message from them 3 days later saying it had been approved and would be in my paypal by the end of the day today its the 22nd for me and it finally arrived . I hope you get yours soon, fingers crossed
0 Votes
Community posted 6 months ago Admin
Posted by “Alyissapearl” on June 22, 2023.
[Archived]If you actually find out what the number is to call could you please share. Cheers
0 Votes
Community posted 6 months ago Admin
Posted by “stymesh” on June 22, 2023.
[Archived]I definitely will let you know guys. We help each other on times like these.
0 Votes
Community posted 6 months ago Admin
Posted by “stymesh” on June 22, 2023.
[Archived]Lucky you, mine is still pending, I'm about to cry.
0 Votes
Community posted 6 months ago Admin
Posted by “QBL” on June 22, 2023.
[Archived]@stymesh Ty for sending that email. if you get any response if you could let us know that would be greatly appreciated. We dont even know who to contact to get our accounts linked Like you said the 1st is approaching fast. and Customer service doesn't even have a clue how to do this or what is even going on. Maybe there is a email to someone that can link accounts for us. But I wouldn't even have the slightest where to begin.
0 Votes
Community posted 6 months ago Admin
Posted by “Alyissapearl” on June 22, 2023.
[Archived]@stymesh Finally!! took them 9 whole days from confirming payment for them to pay me. I hope others got what they were due as well. 9 days is beyond ridiculous.
0 Votes
Community posted 6 months ago Admin
Posted by “Aislinn” on June 22, 2023.
[Archived]Yup. That is exactly what I'm doing.
0 Votes
Community posted 6 months ago Admin
Posted by “Aislinn” on June 22, 2023.
[Archived]Wow. Talk about completely and utterly tone-deaf. We value our creators so much, my patootie.
0 Votes
Community posted 6 months ago Admin
Posted by “HunnyHer” on June 22, 2023.
[Archived]@stymesh
Thank You!! I know you dont like to make a fuss or cause conflict- and I also know IMVU contracts you out to do most of our VIP gifts (cause you are amazing) Thank You for attempting to get us heard!!
I have sent in a request to link my accts- I have already purchased VIP for 4 alts and asked to combine other grandfathered accts- Holding on to hope that it actually gets done.
I know lots of ppl are upset....dont take our silence as "being ok with this change or cheerleaders" that isnt the case.....the facts are facts and there are still a LOT of creators that make a lot of money here and literally can not afford to hide our catalogs, leave, or not buy vip - doesn't mean we are excited over the change- it just means we still have to put food on our tables and pay bills- so we do what we are told we have to do to get our earned money (right or wrong)
0 Votes
Community posted 6 months ago Admin
Posted by “stymesh” on June 22, 2023.
[Archived]So guys I took the liberty to email the staff I know to forward it to whoever is concerned to get us noticed. They might hate me for doing this and might not request exclusives in the future but I needed my money so there goes.
Here's the email.
Payout is delayed always and now my payout request is over a week in pending status. I contacted CS and they said that you guys are having problems with Paypal. Everytime I request Payout I always have to beg the CS to please process my hard earned money or else it will go unnoticed. This issue has been opened in the discussions but no staff to answer. We understand that Rachel is on medical leave but no one else took over after her. Some creators are still waiting for their pay for over 2 weeks so I'm kinda assuming I will suffer the same. My question is, is that it? Will we go on with our lives without pay? Won't IMVU even bother to find another way to pay us if Paypal is not working on them? Money is an urgent matter and we are just left hanging. Do our years of contributions to IMVU have no value at all? No one would even bother to answer the questions on your recent announcement regarding Creator VIP when Rachel left. I hope that you guys have given us a heads up if the ship is sinking so we can somehow prepare ourselves for this. But everything just happened too soon. Lots of Grandfathered creators are leaving. I know that won't even bother you because you know that new creators will replace them. But the quality, the stability and even their shop are leaving with them. The deadline for VIP is fast approaching but the CS is just as clueless as us.
I am hoping that someone in your office would care to not only give us answers but also find a solution to these issues. More importantly, we need our money.
(I also linked this discussion so they can read our concerns)
0 Votes