[Archived - XxSammieWPhoenixxX] Hello, i was sent a gift but it won't let me open it. and its the day that i should get the gift... what should i do

Posted over 1 year ago by Community

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Posted by “XxSammieWPhoenixxX” on February 14, 2024.

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Community posted over 1 year ago Admin

Posted by “JAM” on February 15, 2024.

[Archived]

Hi @XxSammieWPhoenixxX, please clear your browser's cookies/cache to fix it.

These articles explain how to clear cookies/cache in Google Chrome: http://im.vu/help751, Mozilla Firefox: http://im.vu/help493, MS Edge: http://im.vu/help752.

You may also try logging in on a different web browser.

We can open the gifts through this link: https://www.imvu.com/gifts/

If your issue is still not resolved, please contact customer service.

How to contact Customer Service:

https://help.imvu.com/s/contactus

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

Thanks

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