[Archived - jadenn36] My credits didn’t pop up on my account after purchasing. I called and he said something about connected accounts. What does that have with the credits I bought today not popping up on my account (I made the account today )
Posted 4 months ago by Community
Post a topicPeople who like this
Delete Comment
This post will be deleted permanently. Are you sure?
Edit Comment
Edit Topic
Delete Comment
This post will be deleted permanently. Are you sure?
Posted by “jadenn36” on April 04, 2024.
[Archived]0 Votes
1 Comments
Community posted 4 months ago Admin
Posted by “2FY” on April 04, 2024.
[Archived]Hi @jadenn36 , if users purchase an IMVU upgrade on Mobile they will need to check their purchases in the Google Play or the iTunes store. IMVU has no control over Mobile store purchases.
If users purchased through IMVU’s website using Next, users can check their order history.
IMVU pends orders as a security measure:
https://www.imvu.com/next/settings/order/
This article explains pending orders: http://im.vu/help394
How to Contact Customer Service:
https://help.imvu.com/s/contactus
How to create and reply to a ticket: http://im.vu/help396
How to create a ticket on Mobile: http://im.vu/help769
Thanks
0 Votes