[Archived - grr781185] Ticket

Posted 5 months ago by Community

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Posted by “grr781185” on June 26, 2024.

[Archived]

Hello,

so I’ve opened a ticket, IMVU answered a few days later, telling me they needed more infos. I commented on my ticket the infos they needed… is it going to take an other 2-5 days to get the final answer?

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Community posted 5 months ago Admin

Posted by “JAM” on July 03, 2024.

[Archived]

Hi @grr781185​, it can take 1 to 5 full days for non VIP and 1 to 3 full days for VIP for customer service to respond. This article explains cases: http://im.vu/help703

 

Thanks

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Community posted 5 months ago Admin

Posted by “Nifi” on July 03, 2024.

[Archived]

[Moved to Bug & Issues Reporting Discussions]

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