[Archived - XxCarterJamesXx] Why does it say I'm not connected when as you can see I'm online and why cant i load or enter a room

Posted 2 months ago by Community

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Posted by “XxCarterJamesXx” on July 09, 2024.

[Archived]

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Community posted 2 months ago Admin

Posted by “JAM” on July 09, 2024.

[Archived]

Hi @XxCarterJamesXx​​​​​​, try uninstalling / reinstalling. Update to the newest application version. Check internet connection / reboot router on your PC.

 

If this does not resolve the issue, please contact customer service.

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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