IMVU Live Support

Posted 5 months ago by Agrakor1

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Agrakor1

Is IMVU vip live support is disabled?

5 Votes

Davon

Davon posted 5 months ago Best Answer

Hello All here is more details on the new IMVU Community center by staff: 

https://support.imvu.com/support/discussions/topics/154001065289


Thanks

4 Votes


61 Comments

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S

SrDogMall posted 4 months ago

Why is the live support button not showing up?

6 Votes

L

LeeCountry posted 4 months ago

Hello All, I am not here to complaint I am hear to give a shout out to all the IMVU staff on the Live Chat, they are here to help us, our problems do not go away if we don't get the correct help, a couple days ago I did not think I had the Live Chat, but I had not ever logged out of it and I need to log out and back in just here for the live chat, I do not think that IMVU is trying to hurt anybody, As any business would do is try and find away to help their  customers, The staff has been excellent and treated me very good. Thanks, Lee 

1 Votes

GabHeneril GabHeneril

GabHeneril posted 4 months ago

This is getting worse and worse,

it no longer makes sense to keep paying for the Diamond VIP if we don't have real-time assistance, how sad all this makes me, because I feel like they apologize a lot to us, their users, and to charge us for VIP Diamond VIP Gold VIP Star, Moon, Sun, VIP Rodio, to get those prices there are no excuses, I started paying the VIP Diamond subscription to have real-time assistance for the products that I upload to share and now with this it no longer makes sense, they are ending the community and how truly sad it makes me, because here I have a lot of people that I love, adore and appreciate a lot, one of the worst communities I have seen on paid networks; Imvu is one of the worst in terms of assistance to its users. I hope this changes for the better soon.

13 Votes

G

Guest posted 4 months ago

I sent a message on Live Chat and suddenly it disappeared. They say the changes are to improve things around here, but communication and problem-solving are becoming increasingly precarious and difficult. The old chat was fast, and we had a solution for everything. Now we have to tolerate this illogical change.

6 Votes

F

Frida657117 posted 4 months ago

Compre en la página oficial de imvu el ap y el ag más créditos y nunca llegaron a mi cuenta

1 Votes

k

Khartime posted 4 months ago

I don;t know why my account is on hold what's the reason for this?

3 Votes

G

Guest posted 4 months ago

My imvu account has been banned and it’s VIP. Please help asap!!! Username is sativaxo

2 Votes

G

Guest posted 5 months ago

Why when I go to make a purchase I am informed that I have no credit?

1 Votes

G

Guest posted 5 months ago

здравствуйте пожалуста помогите востановить учетную запись и вернуть аватара я в игре с07.06.2017 г женат имею  ар  [email protected] hello please help restore your account and return the avatar I'm in the game s07. 06. 2017 g married have ar [email protected] mirmin

1 Votes

ValentinaVDRMoney

ValentinaVDRMoney posted 5 months ago

Hello. It takes a long time to do the CAPTCHA pictures during Peer Review. I even had to go to live chat to get my items passed. This is ridiculous. I'm a Diamond VIP creator, and I shouldn't have to go through live chat for product approval.

5 Votes

L

LuhDarma posted 5 months ago

my account has been restricted for 4 months now i want you to remove the restriction i have already sent my documents the name of the account and the name of the email who created it but you have not been able to resolve it i want you to remove this restriction because there is no reason for it to stay like this 



2 Votes

H

Hry posted 5 months ago

IMVU FOR CREATORS IS DEAD, THE NEW SEARCH ENGINE SYSTEM HAVE NUKED THE SHOP, MULTIPLE CREATORS SALES HAVE DROP DRASTICALLY BY 40-90% INCLUDING MYSELF, IF I DROP A NEW PROD IT DOESN'T OFFICIAL SHOW UP IN THE SHOP UNTILL NEXT MONTH FOR ALL ACCOUNTS, IMVU GOT US PAYING MORE FOR VIP TO GET OUR ITEM PASS PEER REVIEW BUT WE'RE EARNING LESS SALES ACROSS THE BOARD, I HAVE MULTIPLE FRIENDS ON THE FRONT PAGES SAYING THEY'VE NEVER SEEN THEIR SALES SO LOW BEFORE, THESE ARE CREATORS WITH 100+ PAGES OF PRODUCTS WITH MULTIPLE PRODS ON THE TOP 3 PAGES , SAYING THEY'RE SEEING ALL TIME LOWS, FIX THE SHOP ! OR IM MOVING ONTO SECOND LIFE THIS IS RIDICULOUS, CREATING IS COMPLETELY POINTLESS IN 2024 DON'T WASTE YOUR TIME AND HARD EARN MONEY.

6 Votes

B

Bd69 posted 5 months ago

Room

1 Votes

G

Guest posted 5 months ago

I got my AP account hacked, raised a ticket 20 hours ago, please any agent help me out!! :'(

2 Votes

D

Ddwyerstar posted 5 months ago

So many people getting poor service with Diamond VIP, shame on IMVU!

3 Votes