Hello All, I am not here to complaint I am hear to give a shout out to all the IMVU staff on the Live Chat, they are here to help us, our problems do not go away if we don't get the correct help, a couple days ago I did not think I had the Live Chat, but I had not ever logged out of it and I need to log out and back in just here for the live chat, I do not think that IMVU is trying to hurt anybody, As any business would do is try and find away to help their customers, The staff has been excellent and treated me very good. Thanks, Lee
1 Votes
GabHenerilposted
4 months ago
This is getting worse and worse,
it no longer makes sense to keep paying for the Diamond VIP if we don't have real-time assistance, how sad all this makes me, because I feel like they apologize a lot to us, their users, and to charge us for VIP Diamond VIP Gold VIP Star, Moon, Sun, VIP Rodio, to get those prices there are no excuses, I started paying the VIP Diamond subscription to have real-time assistance for the products that I upload to share and now with this it no longer makes sense, they are ending the community and how truly sad it makes me, because here I have a lot of people that I love, adore and appreciate a lot, one of the worst communities I have seen on paid networks; Imvu is one of the worst in terms of assistance to its users. I hope this changes for the better soon.
13 Votes
G
Guestposted
4 months ago
I sent a message on Live Chat and suddenly it disappeared. They say the changes are to improve things around here, but communication and problem-solving are becoming increasingly precarious and difficult. The old chat was fast, and we had a solution for everything. Now we have to tolerate this illogical change.
6 Votes
F
Frida657117posted
4 months ago
Compre en la página oficial de imvu el ap y el ag más créditos y nunca llegaron a mi cuenta
1 Votes
k
Khartimeposted
4 months ago
I don;t know why my account is on hold what's the reason for this?
3 Votes
G
Guestposted
4 months ago
My imvu account has been banned and it’s VIP. Please help asap!!! Username is sativaxo
2 Votes
G
Guestposted
5 months ago
Why when I go to make a purchase I am informed that I have no credit?
1 Votes
G
Guestposted
5 months ago
здравствуйте пожалуста помогите востановить учетную запись и вернуть аватара я в игре с07.06.2017 г женат имею ар[email protected] hello please help restore your account and return the avatar I'm in the game s07. 06. 2017 g married have ar [email protected] mirmin
1 Votes
ValentinaVDRMoneyposted
5 months ago
Hello. It takes a long time to do the CAPTCHA pictures during Peer Review. I even had to go to live chat to get my items passed. This is ridiculous. I'm a Diamond VIP creator, and I shouldn't have to go through live chat for product approval.
my account has been restricted for 4 months now i want you to remove the restriction i have already sent my documents the name of the account and the name of the email who created it but you have not been able to resolve it i want you to remove this restriction because there is no reason for it to stay like this
2 Votes
H
Hryposted
5 months ago
IMVU FOR CREATORS IS DEAD, THE NEW SEARCH ENGINE SYSTEM HAVE NUKED THE SHOP, MULTIPLE CREATORS SALES HAVE DROP DRASTICALLY BY 40-90% INCLUDING MYSELF, IF I DROP A NEW PROD IT DOESN'T OFFICIAL SHOW UP IN THE SHOP UNTILL NEXT MONTH FOR ALL ACCOUNTS, IMVU GOT US PAYING MORE FOR VIP TO GET OUR ITEM PASS PEER REVIEW BUT WE'RE EARNING LESS SALES ACROSS THE BOARD, I HAVE MULTIPLE FRIENDS ON THE FRONT PAGES SAYING THEY'VE NEVER SEEN THEIR SALES SO LOW BEFORE, THESE ARE CREATORS WITH 100+ PAGES OF PRODUCTS WITH MULTIPLE PRODS ON THE TOP 3 PAGES , SAYING THEY'RE SEEING ALL TIME LOWS, FIX THE SHOP ! OR IM MOVING ONTO SECOND LIFE THIS IS RIDICULOUS, CREATING IS COMPLETELY POINTLESS IN 2024 DON'T WASTE YOUR TIME AND HARD EARN MONEY.
6 Votes
B
Bd69posted
5 months ago
Room
1 Votes
G
Guestposted
5 months ago
I got my AP account hacked, raised a ticket 20 hours ago, please any agent help me out!! :'(
2 Votes
D
Ddwyerstarposted
5 months ago
So many people getting poor service with Diamond VIP, shame on IMVU!
3 Votes
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Is IMVU vip live support is disabled?
5 Votes
Davon posted 5 months ago Best Answer
Hello All here is more details on the new IMVU Community center by staff:
https://support.imvu.com/support/discussions/topics/154001065289
Thanks
4 Votes
61 Comments
SrDogMall posted 4 months ago
Why is the live support button not showing up?
6 Votes
LeeCountry posted 4 months ago
Hello All, I am not here to complaint I am hear to give a shout out to all the IMVU staff on the Live Chat, they are here to help us, our problems do not go away if we don't get the correct help, a couple days ago I did not think I had the Live Chat, but I had not ever logged out of it and I need to log out and back in just here for the live chat, I do not think that IMVU is trying to hurt anybody, As any business would do is try and find away to help their customers, The staff has been excellent and treated me very good. Thanks, Lee
1 Votes
GabHeneril posted 4 months ago
This is getting worse and worse,
it no longer makes sense to keep paying for the Diamond VIP if we don't have real-time assistance, how sad all this makes me, because I feel like they apologize a lot to us, their users, and to charge us for VIP Diamond VIP Gold VIP Star, Moon, Sun, VIP Rodio, to get those prices there are no excuses, I started paying the VIP Diamond subscription to have real-time assistance for the products that I upload to share and now with this it no longer makes sense, they are ending the community and how truly sad it makes me, because here I have a lot of people that I love, adore and appreciate a lot, one of the worst communities I have seen on paid networks; Imvu is one of the worst in terms of assistance to its users. I hope this changes for the better soon.
13 Votes
Guest posted 4 months ago
I sent a message on Live Chat and suddenly it disappeared. They say the changes are to improve things around here, but communication and problem-solving are becoming increasingly precarious and difficult. The old chat was fast, and we had a solution for everything. Now we have to tolerate this illogical change.
6 Votes
Frida657117 posted 4 months ago
Compre en la página oficial de imvu el ap y el ag más créditos y nunca llegaron a mi cuenta
1 Votes
Khartime posted 4 months ago
I don;t know why my account is on hold what's the reason for this?
3 Votes
Guest posted 4 months ago
My imvu account has been banned and it’s VIP. Please help asap!!! Username is sativaxo
2 Votes
Guest posted 5 months ago
Why when I go to make a purchase I am informed that I have no credit?
1 Votes
Guest posted 5 months ago
здравствуйте пожалуста помогите востановить учетную запись и вернуть аватара я в игре с07.06.2017 г женат имею ар [email protected] hello please help restore your account and return the avatar I'm in the game s07. 06. 2017 g married have ar [email protected] mirmin
1 Votes
ValentinaVDRMoney posted 5 months ago
Hello. It takes a long time to do the CAPTCHA pictures during Peer Review. I even had to go to live chat to get my items passed. This is ridiculous. I'm a Diamond VIP creator, and I shouldn't have to go through live chat for product approval.
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5 Votes
LuhDarma posted 5 months ago
my account has been restricted for 4 months now i want you to remove the restriction i have already sent my documents the name of the account and the name of the email who created it but you have not been able to resolve it i want you to remove this restriction because there is no reason for it to stay like this
2 Votes
Hry posted 5 months ago
IMVU FOR CREATORS IS DEAD, THE NEW SEARCH ENGINE SYSTEM HAVE NUKED THE SHOP, MULTIPLE CREATORS SALES HAVE DROP DRASTICALLY BY 40-90% INCLUDING MYSELF, IF I DROP A NEW PROD IT DOESN'T OFFICIAL SHOW UP IN THE SHOP UNTILL NEXT MONTH FOR ALL ACCOUNTS, IMVU GOT US PAYING MORE FOR VIP TO GET OUR ITEM PASS PEER REVIEW BUT WE'RE EARNING LESS SALES ACROSS THE BOARD, I HAVE MULTIPLE FRIENDS ON THE FRONT PAGES SAYING THEY'VE NEVER SEEN THEIR SALES SO LOW BEFORE, THESE ARE CREATORS WITH 100+ PAGES OF PRODUCTS WITH MULTIPLE PRODS ON THE TOP 3 PAGES , SAYING THEY'RE SEEING ALL TIME LOWS, FIX THE SHOP ! OR IM MOVING ONTO SECOND LIFE THIS IS RIDICULOUS, CREATING IS COMPLETELY POINTLESS IN 2024 DON'T WASTE YOUR TIME AND HARD EARN MONEY.
6 Votes
Bd69 posted 5 months ago
Room
1 Votes
Guest posted 5 months ago
I got my AP account hacked, raised a ticket 20 hours ago, please any agent help me out!! :'(
2 Votes
Ddwyerstar posted 5 months ago
So many people getting poor service with Diamond VIP, shame on IMVU!
3 Votes