This move is part of our effort to serve you even better with a more streamlined and efficient support experience. We’re confident that this new space will make it easier for you to find help, resources, and connect with us.
As we settle into our new home, you may experience slightly longer wait times or delayed responses as we work to organize everything. We truly appreciate your patience and understanding as we fine-tune things during this transition.
Thank you for being such an important part of our community, and we look forward to continuing our journey together in this exciting new space!
11 Votes
86 Comments
Sorted by
G
Guestposted
3 days ago
Minha conta foi hackeada prfv me ajuda a recuperar um doido me hackeou e eu quero de volta prfv suporte me ajuda a recuperar essa conta
0 Votes
L
LatinChicaposted
4 days ago
why i cant used any of my AP things
0 Votes
G
Guestposted
4 days ago
Eu fui denunciado injustamente, falaram que eu fiz coisas contra crianças que fazem mal a elas, mais eu sempre respeitei as crianças, me denunciaram por fake News, eu preciso de uma análise na minha conta eu não fiz nada, eu sempre amei o imvu, jogo pra caramba todo dia, nunca fiz nada de errado eu não quero perder minha conta injustamente preciso de ajuda porfavo o suporte pode me mandar um
Minha conta foi desativada permanentemente por causa de pessoas que não tem maldade no coração gostaria que ter a minha conta de volta pois já gastei bastante dinheiro nela sempre respeitei todas as regras sempre respeitei adultos crianças e jovens minha conta é verificada com age AP
0 Votes
G
Guestposted
5 days ago
Minha conta foi desativada permanentemente por causa de pessoas que não tem maldade no coração gostaria que ter a minha conta de volta pois já gastei bastante dinheiro nela sempre respeitei todas as regras sempre respeitei adultos crianças e jovens minha conta é verificada com age AP
0 Votes
UniqueMafiaRoyaltyposted
8 days ago
I was hacked a restored 2 times and hacked again 3 times back-to-back to back while on the phone with IMVU rep. I can't use my password to submit my request at the moment so i can't send my info to get it back right now. I'm very hot 15yrs. I'll be calling again.
0 Votes
G
Guestposted
9 days ago
Minha conta foi desativada poderia ativar d volta por favor @ezeharvestgoldd084
0 Votes
G
Guestposted
9 days ago
Alguém por favor poderia me dizer como que ver o ticket dps de ter feito ele, queria recuperar uma conta minha e não tô sabendo usar esse novo centro comunitário do imvu.
0 Votes
G
Guestposted
9 days ago
Minha conta foi desativada permanentemente por causa de pessoas que não tem maldade no coração gostaria que ter a minha conta de volta pois já gastei bastante dinheiro nela sempre respeitei todas as regras sempre respeitei adultos crianças e jovens minha conta é verificada com age AP VIP
I would really appreciate if there was an option to save outfits in shop so that I can save them for later to purchase. Because they have unourchased items, they wouldn't be functional for wearing in chat rooms or anything, but it would make things a lot easier for me since my wishlist is full and the way things are set up, it's impossible to find anything in there anyways.
I also wish we could organize our wishlists and maybe have multiple lists?
0 Votes
O
Osamanxxposted
10 days ago
Compré el paquete de matrimonio y hoy me lo quitaron. Yo no pedí divorcio por pasó eso
0 Votes
G
Guestposted
10 days ago
You disabled my account due to payment fraud. This is not the case, I paid by debit card. Please reactivate my account, otherwise send me my money back (€50) I am also sending you ID for age verification.
My account was hacked. Since yesterday I've been asking for my account to be handed over to me, which was banned or deleted by whoever hacked it, and still nothing.Crap support, we spend a lot of money to lose the account
4 Votes
Freitasposted
15 days ago
Queria recuperar minha conta antiga, mas não estou conseguindo. Como faço? Me ajudem por favor!!
2 Votes
S
Sargantanaposted
16 days ago
@Blueskyeye1 it's sad to read what you say, I can't understand the supposed improvements that in fact are worst. From this point.. what we have to do? back to old forums and coordinate a kind of users' help? I know Imvu have the option of send a help ticket, but not always is correctly handled (I had bad experiences related with this) and could be useful to have a place where to ask to other users, and they can check a same question and what it was the answer.
3 Votes
G
Guestposted
16 days ago
Minha conta foi suspensa , quero realizar compras e não consigo
@Barbieeez try looking under recent to see if it is there.. as well try to uninstall and re-install imvu.See if that works.
0 Votes
B
Blueskyeye1posted
17 days ago
@Sargantana there is no real help anymore. As a veteran creator and long time member of imvu it's clear to me that these so called 'improvements " have taken a turn for the worse.
A recent pole was conducted on imvu Discord asking people if they like this version of community or the previous version.. well that was no surprise to me.. the previous version out numbered this new version..
1 Votes
G
Guestposted
17 days ago
I would like to make this comment because my IMVU account (@jaycuz34) was hacked and I would like to ask you all to try your best to pull it back I have proof of me buying I have proof of the verification codes coming to me in 2023 and this all will be on the attachments and thank you all for your service take your time and please get my account back in the right hands!!!
2 Votes
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This move is part of our effort to serve you even better with a more streamlined and efficient support experience. We’re confident that this new space will make it easier for you to find help, resources, and connect with us.
As we settle into our new home, you may experience slightly longer wait times or delayed responses as we work to organize everything. We truly appreciate your patience and understanding as we fine-tune things during this transition.
Thank you for being such an important part of our community, and we look forward to continuing our journey together in this exciting new space!
11 Votes
86 Comments
Guest posted 3 days ago
Minha conta foi hackeada prfv me ajuda a recuperar um doido me hackeou e eu quero de volta prfv suporte me ajuda a recuperar essa conta
0 Votes
LatinChica posted 4 days ago
why i cant used any of my AP things
0 Votes
Guest posted 4 days ago
Eu fui denunciado injustamente, falaram que eu fiz coisas contra crianças que fazem mal a elas, mais eu sempre respeitei as crianças, me denunciaram por fake News, eu preciso de uma análise na minha conta eu não fiz nada, eu sempre amei o imvu, jogo pra caramba todo dia, nunca fiz nada de errado eu não quero perder minha conta injustamente preciso de ajuda porfavo o suporte pode me mandar um
Attachments (1)
IMG-20241013....jpg
53.6 KB
0 Votes
Guest posted 5 days ago
0 Votes
Guest posted 5 days ago
Minha conta foi desativada permanentemente por causa de pessoas que não tem maldade no coração gostaria que ter a minha conta de volta pois já gastei bastante dinheiro nela sempre respeitei todas as regras sempre respeitei adultos crianças e jovens minha conta é verificada com age AP
0 Votes
UniqueMafiaRoyalty posted 8 days ago
I was hacked a restored 2 times and hacked again 3 times back-to-back to back while on the phone with IMVU rep. I can't use my password to submit my request at the moment so i can't send my info to get it back right now. I'm very hot 15yrs. I'll be calling again.
0 Votes
Guest posted 9 days ago
Minha conta foi desativada poderia ativar d volta por favor @ezeharvestgoldd084
0 Votes
Guest posted 9 days ago
Alguém por favor poderia me dizer como que ver o ticket dps de ter feito ele, queria recuperar uma conta minha e não tô sabendo usar esse novo centro comunitário do imvu.
0 Votes
Guest posted 9 days ago
Minha conta foi desativada permanentemente por causa de pessoas que não tem maldade no coração gostaria que ter a minha conta de volta pois já gastei bastante dinheiro nela sempre respeitei todas as regras sempre respeitei adultos crianças e jovens minha conta é verificada com age AP VIP
Attachments (1)
IMG202410080....jpg
108 KB
0 Votes
Guest posted 10 days ago
I would really appreciate if there was an option to save outfits in shop so that I can save them for later to purchase. Because they have unourchased items, they wouldn't be functional for wearing in chat rooms or anything, but it would make things a lot easier for me since my wishlist is full and the way things are set up, it's impossible to find anything in there anyways.
I also wish we could organize our wishlists and maybe have multiple lists?
0 Votes
Osamanxx posted 10 days ago
Compré el paquete de matrimonio y hoy me lo quitaron. Yo no pedí divorcio por pasó eso
0 Votes
Guest posted 10 days ago
You disabled my account due to payment fraud. This is not the case, I paid by debit card. Please reactivate my account, otherwise send me my money back (€50) I am also sending you ID for age verification.
Attachments (1)
Screenshot20....jpg
242 KB
1 Votes
Princexx2 posted 12 days ago
Quero tentar recuperar minha conta antiga
1 Votes
Guest posted 13 days ago
Eu estou tentando enviar o ticket para conseguir acesar a conta direito, mas nem o botão de enviar funciona, como é isso em ....
Attachments (1)
Screenshot20....jpg
296 KB
0 Votes
Guest posted 13 days ago
Eu estou tentando enviar o ticket para conseguir acesar a conta direito, mas nem o botão de enviar funciona, como é isso em ....
Attachments (1)
Screenshot20....jpg
296 KB
0 Votes
Guest posted 13 days ago
Eu estou tentando enviar o ticket para conseguir acesar a conta direito, mas nem o botão de enviar funciona, como é isso em ....
Attachments (1)
Screenshot20....jpg
296 KB
0 Votes
Guest posted 13 days ago
My account was hacked. Since yesterday I've been asking for my account to be handed over to me, which was banned or deleted by whoever hacked it, and still nothing.Crap support, we spend a lot of money to lose the account
4 Votes
Freitas posted 15 days ago
Queria recuperar minha conta antiga, mas não estou conseguindo. Como faço? Me ajudem por favor!!
2 Votes
Sargantana posted 16 days ago
@Blueskyeye1 it's sad to read what you say, I can't understand the supposed improvements that in fact are worst. From this point.. what we have to do? back to old forums and coordinate a kind of users' help? I know Imvu have the option of send a help ticket, but not always is correctly handled (I had bad experiences related with this) and could be useful to have a place where to ask to other users, and they can check a same question and what it was the answer.
3 Votes
Guest posted 16 days ago
Minha conta foi suspensa , quero realizar compras e não consigo
Attachments (1)
Screenshot20....jpg
159 KB
1 Votes
Guest posted 16 days ago
como recuperar uma conversa apagada?
0 Votes
Guest posted 16 days ago
como recuperar uma conversa apagada?
0 Votes
Blueskyeye1 posted 17 days ago
@Barbieeez try looking under recent to see if it is there.. as well try to uninstall and re-install imvu.See if that works.
0 Votes
Blueskyeye1 posted 17 days ago
@Sargantana there is no real help anymore. As a veteran creator and long time member of imvu it's clear to me that these so called 'improvements " have taken a turn for the worse.
A recent pole was conducted on imvu Discord asking people if they like this version of community or the previous version.. well that was no surprise to me.. the previous version out numbered this new version..
1 Votes
Guest posted 17 days ago
I would like to make this comment because my IMVU account (@jaycuz34) was hacked and I would like to ask you all to try your best to pull it back I have proof of me buying I have proof of the verification codes coming to me in 2023 and this all will be on the attachments and thank you all for your service take your time and please get my account back in the right hands!!!
2 Votes