This move is part of our effort to serve you even better with a more streamlined and efficient support experience. We’re confident that this new space will make it easier for you to find help, resources, and connect with us.
As we settle into our new home, you may experience slightly longer wait times or delayed responses as we work to organize everything. We truly appreciate your patience and understanding as we fine-tune things during this transition.
Thank you for being such an important part of our community, and we look forward to continuing our journey together in this exciting new space!
18 Votes
86 Comments
Sorted by
G
Guestposted
4 months ago
Eu estou tentando enviar o ticket para conseguir acesar a conta direito, mas nem o botão de enviar funciona, como é isso em ....
My account was hacked. Since yesterday I've been asking for my account to be handed over to me, which was banned or deleted by whoever hacked it, and still nothing.Crap support, we spend a lot of money to lose the account
4 Votes
Freitasposted
4 months ago
Queria recuperar minha conta antiga, mas não estou conseguindo. Como faço? Me ajudem por favor!!
2 Votes
S
Sargantanaposted
4 months ago
@Blueskyeye1 it's sad to read what you say, I can't understand the supposed improvements that in fact are worst. From this point.. what we have to do? back to old forums and coordinate a kind of users' help? I know Imvu have the option of send a help ticket, but not always is correctly handled (I had bad experiences related with this) and could be useful to have a place where to ask to other users, and they can check a same question and what it was the answer.
4 Votes
G
Guestposted
4 months ago
Minha conta foi suspensa , quero realizar compras e não consigo
@Barbieeez try looking under recent to see if it is there.. as well try to uninstall and re-install imvu.See if that works.
0 Votes
B
Blueskyeye1posted
4 months ago
@Sargantana there is no real help anymore. As a veteran creator and long time member of imvu it's clear to me that these so called 'improvements " have taken a turn for the worse.
A recent pole was conducted on imvu Discord asking people if they like this version of community or the previous version.. well that was no surprise to me.. the previous version out numbered this new version..
1 Votes
G
Guestposted
4 months ago
I would like to make this comment because my IMVU account (@jaycuz34) was hacked and I would like to ask you all to try your best to pull it back I have proof of me buying I have proof of the verification codes coming to me in 2023 and this all will be on the attachments and thank you all for your service take your time and please get my account back in the right hands!!!
2 Votes
n
Nicoleliterallyyposted
4 months ago
Hello Imvu, im writing this on behalf of my friend who just got her account banned because it said in her email that she wanted to sell her account. Her user name on imvu is @itsnevzzz12 and this was a misunderstanding, her child got on her phone and made that post by accident, and she didn’t even know about it only when i told her that she posted that and she said that she hasnt. Turns out her child made the post and she wanted to go and delete it but it was too late her account got banned. I would really like if you could free the ban from her account and reach out to me as fast as possible. Thank you imvu!
1 Votes
G
Guestposted
4 months ago
I submitted an age verification but it failed and now I can't buy any age verification token because it says ACTIVE but failed.
0 Votes
B
Barbieeezposted
4 months ago
I had a room slot with a room that was set to public. Randomly the room i had just disappeared but it still says its in my inventory. Ebery time i try to set another room to public, it disappears. Any tips ?
This move is part of our effort to serve you even better with a more streamlined and efficient support experience. We’re confident that this new space will make it easier for you to find help, resources, and connect with us.
As we settle into our new home, you may experience slightly longer wait times or delayed responses as we work to organize everything. We truly appreciate your patience and understanding as we fine-tune things during this transition.
Thank you for being such an important part of our community, and we look forward to continuing our journey together in this exciting new space!
18 Votes
86 Comments
Guest posted 4 months ago
Eu estou tentando enviar o ticket para conseguir acesar a conta direito, mas nem o botão de enviar funciona, como é isso em ....
Attachments (1)
Screenshot20....jpg
296 KB
0 Votes
Guest posted 4 months ago
My account was hacked. Since yesterday I've been asking for my account to be handed over to me, which was banned or deleted by whoever hacked it, and still nothing.Crap support, we spend a lot of money to lose the account
4 Votes
Freitas posted 4 months ago
Queria recuperar minha conta antiga, mas não estou conseguindo. Como faço? Me ajudem por favor!!
2 Votes
Sargantana posted 4 months ago
@Blueskyeye1 it's sad to read what you say, I can't understand the supposed improvements that in fact are worst. From this point.. what we have to do? back to old forums and coordinate a kind of users' help? I know Imvu have the option of send a help ticket, but not always is correctly handled (I had bad experiences related with this) and could be useful to have a place where to ask to other users, and they can check a same question and what it was the answer.
4 Votes
Guest posted 4 months ago
Minha conta foi suspensa , quero realizar compras e não consigo
Attachments (1)
Screenshot20....jpg
159 KB
1 Votes
Guest posted 4 months ago
como recuperar uma conversa apagada?
0 Votes
Guest posted 4 months ago
como recuperar uma conversa apagada?
0 Votes
Blueskyeye1 posted 4 months ago
@Barbieeez try looking under recent to see if it is there.. as well try to uninstall and re-install imvu.See if that works.
0 Votes
Blueskyeye1 posted 4 months ago
@Sargantana there is no real help anymore. As a veteran creator and long time member of imvu it's clear to me that these so called 'improvements " have taken a turn for the worse.
A recent pole was conducted on imvu Discord asking people if they like this version of community or the previous version.. well that was no surprise to me.. the previous version out numbered this new version..
1 Votes
Guest posted 4 months ago
I would like to make this comment because my IMVU account (@jaycuz34) was hacked and I would like to ask you all to try your best to pull it back I have proof of me buying I have proof of the verification codes coming to me in 2023 and this all will be on the attachments and thank you all for your service take your time and please get my account back in the right hands!!!
2 Votes
Nicoleliterallyy posted 4 months ago
Hello Imvu, im writing this on behalf of my friend who just got her account banned because it said in her email that she wanted to sell her account. Her user name on imvu is @itsnevzzz12 and this was a misunderstanding, her child got on her phone and made that post by accident, and she didn’t even know about it only when i told her that she posted that and she said that she hasnt. Turns out her child made the post and she wanted to go and delete it but it was too late her account got banned. I would really like if you could free the ban from her account and reach out to me as fast as possible. Thank you imvu!
1 Votes
Guest posted 4 months ago
I submitted an age verification but it failed and now I can't buy any age verification token because it says ACTIVE but failed.
0 Votes
Barbieeez posted 4 months ago
I had a room slot with a room that was set to public. Randomly the room i had just disappeared but it still says its in my inventory. Ebery time i try to set another room to public, it disappears. Any tips ?
Attachments (1)
IMG0379.png
125 KB
1 Votes
Guest posted 4 months ago
Me pueden decir porque hice mi pago y no ah llegado. Nada ?.
Attachments (2)
IMG-20240928....jpg
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IMG-20240928....jpg
45.5 KB
0 Votes
Guest posted 4 months ago
Me pueden decir porque hice mi pago y no ah llegado. Nada ?.
Attachments (2)
IMG-20240928....jpg
30 KB
IMG-20240928....jpg
45.5 KB
0 Votes