Important Update About Music in IMVU Classic

Posted 17 days ago by Saturi

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S
Saturi Admin

We want to share an update regarding music services used in IMVU Classic rooms.


IMVU currently partners with Vervelife, a third party music licensing and distribution provider that supplies the music catalog used in IMVU Classic. Vervelife manages licensing with music rights holders and handles the vendor payments and legal compliance required to make this music available on the platform.


Vervelife has made the decision to discontinue support for the music services they provide. Because this service, including its licensing, infrastructure, and continued operation, is entirely owned and managed by Vervelife, this change is outside of IMVU’s control, and we do not have the ability to maintain or extend it.


We know music plays an important role in many IMVU rooms and experiences, and we understand this news may be disappointing. Our team is actively exploring alternative music solutions that could be compatible with IMVU Classic’s legacy technology.


In the meantime:
• Music purchases through the Vervelife system have already been disabled.
• Radio streaming remains supported on other platforms, including IMVU Web, Desktop, and Mobile.
 • Existing Flash radio streaming products are not expected to be affected.


We understand many of you have invested in music for your rooms, and we’re taking steps to support impacted users during this transition. We will be accommodating refunds for recent music streaming purchases where applicable. Eligible users will be contacted directly in the coming weeks with more information.


We will continue to share updates as we learn more about the timeline for this transition and evaluate possible solutions.


Thank you for your understanding and for continuing to make IMVU a place full of creativity, expression, and great music.

1 Votes


23 Comments

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RickEros posted 7 minutes ago

@Jenna, 552.4 or 552.6


https://www.imvu.com/download.php


You can find free streams to use in your rooms here:


https://streamurl.link/


https://fmstream.org/

0 Votes

J

Jenna posted 20 minutes ago

@RickEros - I'm currently running 552.0, have had no other updates to move farther up than that, and am not seeing anything in my live rooms or private rooms.  Unless the version you're speaking of is a stand alone client?  I'd rather not download a different client just for a radio if that is what is happening here.  



0 Votes

R

RickEros posted about 1 hour ago

@Jenna - You need to put in classic at least 552.4.  That's where they have it. It's not a feature for just live rooms, as I've used it in regular rooms. It's just nice now that I don't have to give some separate URL to Classic users to open in a web browser. 


@Misandry - I can understand your pain, as I think I mentioned in one of my replies how it's similar to what happens on Amazon prime where you buy a movie and then they lose the rights to that movie. So technically you still have the right to have that movie or song within their platform, but it depends on if they ever get the licensing back.


I don't know if I want to blame this on imvu as much as on the music industry and their incessant ridiculousness in licensing and watching every single piece of content to make sure that you are constantly paying to use anything.


We could ask imvu or demand that they push to get licensing again for all this music, but I still feel like we're going to run into the same problem, or suddenly the price of things are going to go up. All of these record labels and media companies are being so stingy now, which is why we suddenly see streaming platforms opening up left and right for each one of these studios. Rather than let's say some all-in-one spot where you pay one fee and you have everything. 


I guess I'm just being more passive with this because I've seen this crap with the music industry. Everybody can sit there and demand IMVU compensate them for the money spent, and it looks like they are going to do it for people who spent anything recently before they cut things off, but technically they could respond that you still have the "ownership" within imvu to those pieces of music, but it all depends on whether or not they can get licensing from the labels again. I'm just getting the vibe that it's too much trouble for them at this point. 


As someone that deals with having pieces of content on social media blocked because I used 30 seconds of a piece of music or having to go through the ups and downs of everybody keeping a stranglehold on there proprietary items, I can't blame IMVU if they just decided it's better to go some other route. 

0 Votes

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Misandry posted about 18 hours ago

I feel like implementing radio streaming is like giving Classic users a band-aid to treat a gunshot wound because how is that going to account for all the money we're spent on our own IMVU music and curating our own mixes to enjoy while in chat? This isn't fair and it's actually going to run people further and further away from IMVU because y'all are doing the complete opposite of what people want. This music licensing issue should've been resolved long before this announcement came about because there have been consistent with the functionality of the music store since roughly February of last year. 

2 Votes

A

ASultryWoman posted about 20 hours ago

 Just what will they call a recent purchase since they disabled the ability to buy in the music store.For a couple on months I been getting error002.

1 Votes

J

Jenna posted 5 days ago

Still waiting to hear back from them regarding my ticket....would like to know if we're getting compensated properly for all our music or not.  And now they are finally releasing radio streaming for Classic??  I tried checking that out, but I don't see an option in the rooms to use a radio like that....so is it not live? 

0 Votes

A

Azy71 posted 5 days ago

please keep mix 

1 Votes

A

Azy71 posted 5 days ago

i want to keep my mix that's not fair i rather keep my mix its making me lose heart of IMVU  i won't be able to enjoy my mix that's not fair i hate it 

1 Votes

R

RickEros posted 6 days ago

I'm honestly not shocked by this.


This reminds me of when people would buy a movie from Amazon, and they can only watch it through Amazon, and if Amazon loses licensing of the movie, then you lose it...despite you paying for it.


Amazon will say if they ever get the movie back, you'll have access to it again. Now you're at the mercy of if they ever get that licensing again.


Seems to be the same here.  So you have now paid for the access, but unless VU gets licensing, you can't play it.  You can't even own anything anymore...just pay a fee or subscription to access something.


I don't think there's going to be a happy ending on this. Personally, I don't think we'll see IMVU Music come back.  Maybe if they can get IMVU Radio working on Classic, it'll be a small consolation, but not ideal.


Personally, IMVU needs to focus on finishing Desktop and taking it out of Beta, and optimizing it so it runs more solidly. Right now I'm having issues even trying to go into rooms on Desktop. I had to DJ at IMVUchella and the ONLY way I could get in was on the web version, or mobile.


I'm still waiting for narration to come to the new platforms...the /me thing.


Figure out what you want with music, but finish the software already.  It's been in beta for years. There's constant bugs.  Losing music sucks, but it's even worse with a poor experience on top of it.

0 Votes

A

ASultryWoman posted 7 days ago

What we should do is stop twitching and moaning here and take legal action against Vervelife and all parties involved in the discontinuation of services. Companies have a right to discontinue a service just like Flash went away, and older versions of Windows But they also have a obligation to notify the public just like Flash and Microsoft did for at least 3 years before it ended, and even with that some companies were accommodated to use flash after stop to the general public and yes older versions of windows still work just fine. But to tell us we got nothing for you seems to me some sort of consumer fraud  that's worthy of taking to court.

4 Votes

Nilla13ean

Nilla13ean posted 7 days ago

i wish yall would pay more attention to what users want. yall update here and there, yes, but when it comes to things we ACTUALLY NEED AND WANT, it's the absolute minimum to solve these kinds of issues. i fear that this is just a form of laziness and there's not really any effort being put into things like this, and yall just say, "hey at least we got radios"..newsflash, those radios don't even work properly, sooo, what now? probably gonna take those away from us too if yall don't come up with an easy solution to fix. It's a shame really..

5 Votes

A

ASultryWoman posted 8 days ago

Oh so you finally decided to admit the music store contract is no more. You knew when this was going to happen the minute music was reinstated last year. This is not something that just happen out of the blue. You knew well ahead of time, as there is no way you signed a new contract and did not get a expiration date. Apparently nothing was done on your end in advance to make a smooth transition and a streaming radio  is not what we paid for or want. Beep Beep is the sound of a site on life support. I think whomever did nothing to fix this last year just kicked the plug out. Taking bets they no longer work for the company and knew you would be worse then a keystone cop fire drill in the end.

6 Votes

L

LIZxxWalters posted 9 days ago

In all honesty I am stunned I just received a response from Customer service.  For many months all they said was send a ticket. This music issue has happened before, and gone on for months. I was just told will get nothing in return. Was told the following: 

  • To clarify what is happening, Vervelife (our third-party music provider) is no longer partnered with IMVU. Because that service has been discontinued platform-wide, those specific songs are no longer available to play.

    

  • I truly wish I had better news for you, as I understand how upsetting it is to lose access to items you’ve purchased. While we cannot restore these tracks, we are always looking for new ways to bring music and entertainment to our community.
    We truly value you as a long-time member of IMVU and appreciate your understanding during this transition. Please let me know if there is anything else I can assist you with today.

  • This transition means she said how long we will have what tunes we do own and i will be reimbursed nothing. 

        

1 Votes

P

PamelaAnderson posted 10 days ago

WE DO NOT WANT STREAMING OR ALTERNATIVES HERE !!!!..WE WANT TO USE OUR MIXES THAT WE PAID FOR ..I HAVE THOUSANDS AND THOUSANDS OF SONGS AND OVER 650 MIXES....YOU MEAN TO TELL ME THAT ALL THIS IS GOING TO NO LONGER WORK OR BE ABLE TO BE USED??????? ARE YOU FREAKING KIDDING ME HERE???? I HAVE SPENT HUNDREDS AND HUNDREDS OF DOLLARS OVER THE YEARS ON MY MUSIC ....IF THIS IS GONE..YOU BETTER PLAN ON REFUNDING ALL OF US ALL OUR MONEY....I WILL ALSO BE QUITTING THIS WEBSITE WITH NO MUSIC...THE WHOLE POINT OF THIS WEBSITE IS FOR US TO LISTEN TO OUR MUSIC MIXES...WE ALL LISTEN AT THE SAME TIME TO THE SAME SONGS AND TALK ABOUT THEM AND COMMENT ABOUT THEM..IT GIVE THE WEBSITE OUR OWN INDIVIDUALITY AND TASTES...WITHOUT THAT YOU CAN KISS YOUR MEMBERS GOODBYE...WE DO NOT WANT RADIOS OR STREAMING OR ANY OTHER NONESENSE YOU COME UP WITH...EVETRYTHING YOU DO MAKES THIS WEBSITE WORSE AND THATS WHY EVERYONE IS QUITTING AND LEAVING FOR GOOD...LONG TIME MEMBERS...WE INVESTED ALOT IN OUR MUSIC..YOU ACTUALLY THINK YOU ARE GOING TO GET AWAY WITH ONLY REFUNDING US OUR MOST RECENT SONG PURCHASES???? YOU ACTUALLY THINK THATS GOING TO FLY FOR ALL THE MEMBERS LIKE ME WHO HAVE THOUSANDS OF SONGS AND OVER 650 MIXES I HAVE BOUGHT OVER THE YEARS????WHAT ABOUT THE OTHER 10,000 SONGS I BOUGHT AND PAID FOR????? IF YOU DONT BRING THE MUSIC STORE AND OUR MIXES BACK YOU MIGHT AS WELL KISS THIS WEBSITE GOODBYE..YOU WILL BE OUT OF BUSINESS SOON....PEOPLE ARE ALREADY FED UP WITH THIS BROKEN MESS AND THIS WILL BE THE FINAL STRAW...YOU BETTER BE PREPARED TO REFUND EACH AND EVERYONE OF US FOR EVERYTHING WE BOUGHT OVER THE YEARS....

7 Votes

M

MzSweetestTaboozCF4L posted 12 days ago

"We will be accommodating refunds for recent music streaming purchases where applicable. Eligible users will be contacted directly in the coming weeks with more information." Oh, no IMVU. This won't fly at all. People have over at least 500 songs and you want to refund the most recent music streaming purchases? You have people who has been with you all since DAY 1, and you all are going to treat us like this? Just awful. It is either you refund every penny back or you all better find another 3rd party with the music. But again, refund the most recent purchases is a no-go.

9 Votes

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