We want to share an update regarding music services used in IMVU Classic rooms.
IMVU currently partners with Vervelife, a third party music licensing and distribution provider that supplies the music catalog used in IMVU Classic. Vervelife manages licensing with music rights holders and handles the vendor payments and legal compliance required to make this music available on the platform.
Vervelife has made the decision to discontinue support for the music services they provide. Because this service, including its licensing, infrastructure, and continued operation, is entirely owned and managed by Vervelife, this change is outside of IMVU’s control, and we do not have the ability to maintain or extend it.
We know music plays an important role in many IMVU rooms and experiences, and we understand this news may be disappointing. Our team is actively exploring alternative music solutions that could be compatible with IMVU Classic’s legacy technology.
In the meantime: • Music purchases through the Vervelife system have already been disabled. • Radio streaming remains supported on other platforms, including IMVU Web, Desktop, and Mobile. • Existing Flash radio streaming products are not expected to be affected.
We understand many of you have invested in music for your rooms, and we’re taking steps to support impacted users during this transition. We will be accommodating refunds for recent music streaming purchases where applicable. Eligible users will be contacted directly in the coming weeks with more information.
We will continue to share updates as we learn more about the timeline for this transition and evaluate possible solutions.
Thank you for your understanding and for continuing to make IMVU a place full of creativity, expression, and great music.
6 Votes
149 Comments
Sorted by
N
NovaRainnposted
about 2 hours ago
Just had a chat with IMVU, and even if we request that purchase history information, they are NOT giving it to us.
And to ASultryWoman, nobody is taking advantage of this situation we are all currently in. I don't think you understand; anything to do with lawsuits cannot be publicly discussed on a public platform thread like this, and I don't think it would be wise to be discussed on an IMVU support discussion board. With that being said, I will keep the d/c group updated, and I will be making a couple calls on Monday to see what the next steps should be. Because this is giving BIG red flags, everyone deserves to be compensated for their hard-earned money they put into this game.
0 Votes
S
SavingGraceposted
about 18 hours ago
I demand every credit that I spent on IMVU music in the last 20 years for the Classic Room Player REFUNDED before the end of the year -- or I will be filing an official complaint. Thanks for your attention to this matter
0 Votes
A
ASultryWomanposted
about 20 hours ago
ENuff kicking the can on this page, A lot of good it has done for you. When do we kick IMV you know who square in the rear end with some legal action?
1 Votes
K
K3tti3qKOATEDposted
1 day ago
... Oooyeee Did they make a HUGE mistake taken 'way our privilege 2 play our own choices of music tracks commercial free ... to some streaming radio stations that are as most people are finding out are off line or not compatible ... Like Youtube nd Spotify .
As much money IMVU has received for as long as they open'd up the music store ... they should of by now had they own freakn website for music if they were goin to do 'way with the music store and all content.
I want a daaang refund ... nd I do not mean no danng 322-365 promotional credit reimbursements either and speak of this is the "risk you take" ... that is come cop out crap if I ever of one nd I have heard plenty. I HATE COMMERCIALS !!!! ... Although I know they are necessary "sometimes" but 3 minutes of commercials before you can hear the next tune is crazy .
In closing to this rant .... IMVU FIX IT !!! BRING BACK THE MUSIC STORE NSO WE CAN HAVE THE PRIVILEGE OF PLAYN OUR OWN CHOICE OF COMMERCIAL FREE MUSIC !!!
0 Votes
C
Chikichiiposted
2 days ago
Its not only the room music, it happened to my trigger songs too! Now no sound comes through when I type the triggers! WHAT THE HECK?!
0 Votes
M
MsBeautifulAngelWolfposted
3 days ago
just talk to help desk no help there i got like 300 credits whicjh is a ripoff my sister got 6000 . no more funds will be given to us this is wrong! i hope uk ppl are angry we got ripped off and ik a few ppl have hired attorneys to file a lawsuit against IMVU. So please pay us for all our credits and not fake credits as i used money to buy my credits Very unhappy Imvu customer :(
2 Votes
b
Bammcrimeposted
4 days ago
Where is my refund
2 Votes
b
Bammcrimeposted
6 days ago
Mark my words one day we will log in and check here and this whole topic will be gone deleted. Just as they deleted the music shop, our songs and mixes. AND the purchase logs after people found out you can still see it on the website and posted it here. They have done that on the past too years ago i think it was 2016 something. People not happy with a decission they made and everyone complaining about it under the post and teaming up to take action. and POOF..... the whole topic was gone..
0 Votes
DiamondBonesposted
8 days ago
dayum, imvu has refunded everyone before when the music store songs got removed from their uploaders, so I expect they'll be doing this again. It's honestly really sad they couldn't replace the company and keep it going, or at least replace it with a company who could actually maintain playing our songs we've already purchased so we can still use them without buying new ones. We have a lot of fond attachments to those songs. I'm happy that we can at least use radio in classic, but still, just wow. I know most companies only abandon renewing their contracts because of payment issues... so I'm assuming they asked imvu a price that was too high to continue providing their services.
I just looked and my music is all completely gone LOL I can't even access their names, wow... just wow... so we're going to have to go into our purchase history to fish out all our receipts for a refund? dayum, that's going to be really hard for us that shop a lot. Why you have to do us like that. No wonder people are pissed.
I understand problems happen, that's normal while running a business. I've seen customers can be pretty understanding about this, as long as the business takes care of them and compensate them in order to not break that trust... I wanna see that. I really hope the promise to contact everyone effected comes with proper compensation.
Personally I thought it was kind of wild the way the music store was set up in the first place. No one knew which songs had long permissions and imvu kept giving me (and us) refunds for each one that expired. It's very popular for regular imvu product purchases to last forever, but the site still gives creators permission to edit their products and blank out all textures without giving refunds... i've had that happen in my inventory where the dev wanted to leave imvu, so they blacked out all their textures from all their shop's products, and I had aloooooot of them (especially being a furry, sets can be quite large and expensive), and customer service couldn't help me because creators have a right to do that. It's honestly really scary we don't have the kind of security we want.
i'm not too happy with the radio situation though, because it's another investment of money. I wish YouTube playlists were accepted, even with the ads.
2 Votes
K
KitanaKangposted
9 days ago
If you want to create your own online radio? this is what I use to play my favorite songs, it's very cheap no matter where you live, here you go :) https://myradiostream.com/
3 Votes
Avengelyneposted
9 days ago
just a heads up, several url streams ive looked at have been embedded with malware. so these are are not entirely secure, so be careful on sites out there, obviously imvu hasn't scrutinised these because several streams were from their suggested sites ;/
4 Votes
A
ASultryWomanposted
10 days ago
Staying on the subject of taking advantage of the consumer here. Discord has a affiliate program. Every time one of us newly follows a link to get on discord that person or entity gets paid. Why the heck do we have to go on another site to find out what is happening here the site we paid to be on? Put that into your complaints as well. Making money off us to find out what is happening on this site is taking advantage.
2 Votes
V
VirtualStarsposted
11 days ago
so many radios that will work now days from them links provided you <><> happy i found a 90s hiphop radio i was born 1982 and i lose to be a rapper my self and always had love for 90s hip-hop so ya this radio 90s hip hop will also work in imvu club radio urls https://streams.90s90s.de/hiphop/mp3-192/
1 Votes
V
VirtualStarsposted
11 days ago
ok wanna help people who are struggling to find radios for there clubs that actually will work.
that website you can basically type what kinda music you looking for from dance rock hiphop 80s 90s ect. and many radios will come up then all you need to do is simply click a radio of interest to you. Then is a copy button simply press that it will copy the link for you then you can post the link into the radio url both on desktop and imvu classic. and music will auto play to any club members peace hope this helps
exsample https://streamurl.link/s/90s . I Understand its not Imvu fault that the music is gone they had no choice to do what they had to do. But i do hope still oneday are mixs could be back who knows but at the same time life goes on
We want to share an update regarding music services used in IMVU Classic rooms.
IMVU currently partners with Vervelife, a third party music licensing and distribution provider that supplies the music catalog used in IMVU Classic. Vervelife manages licensing with music rights holders and handles the vendor payments and legal compliance required to make this music available on the platform.
Vervelife has made the decision to discontinue support for the music services they provide. Because this service, including its licensing, infrastructure, and continued operation, is entirely owned and managed by Vervelife, this change is outside of IMVU’s control, and we do not have the ability to maintain or extend it.
We know music plays an important role in many IMVU rooms and experiences, and we understand this news may be disappointing. Our team is actively exploring alternative music solutions that could be compatible with IMVU Classic’s legacy technology.
In the meantime:
• Music purchases through the Vervelife system have already been disabled.
• Radio streaming remains supported on other platforms, including IMVU Web, Desktop, and Mobile.
• Existing Flash radio streaming products are not expected to be affected.
We understand many of you have invested in music for your rooms, and we’re taking steps to support impacted users during this transition. We will be accommodating refunds for recent music streaming purchases where applicable. Eligible users will be contacted directly in the coming weeks with more information.
We will continue to share updates as we learn more about the timeline for this transition and evaluate possible solutions.
Thank you for your understanding and for continuing to make IMVU a place full of creativity, expression, and great music.
6 Votes
149 Comments
NovaRainn posted about 2 hours ago
Just had a chat with IMVU, and even if we request that purchase history information, they are NOT giving it to us.
And to ASultryWoman, nobody is taking advantage of this situation we are all currently in. I don't think you understand; anything to do with lawsuits cannot be publicly discussed on a public platform thread like this, and I don't think it would be wise to be discussed on an IMVU support discussion board. With that being said, I will keep the d/c group updated, and I will be making a couple calls on Monday to see what the next steps should be. Because this is giving BIG red flags, everyone deserves to be compensated for their hard-earned money they put into this game.
0 Votes
SavingGrace posted about 18 hours ago
I demand every credit that I spent on IMVU music in the last 20 years for the Classic Room Player REFUNDED before the end of the year -- or I will be filing an official complaint. Thanks for your attention to this matter
0 Votes
ASultryWoman posted about 20 hours ago
ENuff kicking the can on this page, A lot of good it has done for you. When do we kick IMV you know who square in the rear end with some legal action?
1 Votes
K3tti3qKOATED posted 1 day ago
... Oooyeee Did they make a HUGE mistake taken 'way our privilege 2 play our own choices of music tracks commercial free ... to some streaming radio stations that are as most people are finding out are off line or not compatible ... Like Youtube nd Spotify .
As much money IMVU has received for as long as they open'd up the music store ... they should of by now had they own freakn website for music if they were goin to do 'way with the music store and all content.
I want a daaang refund ... nd I do not mean no danng 322-365 promotional credit reimbursements either and speak of this is the "risk you take" ... that is come cop out crap if I ever of one nd I have heard plenty. I HATE COMMERCIALS !!!! ... Although I know they are necessary "sometimes" but 3 minutes of commercials before you can hear the next tune is crazy .
In closing to this rant .... IMVU FIX IT !!! BRING BACK THE MUSIC STORE NSO WE CAN HAVE THE PRIVILEGE OF PLAYN OUR OWN CHOICE OF COMMERCIAL FREE MUSIC !!!
0 Votes
Chikichii posted 2 days ago
Its not only the room music, it happened to my trigger songs too! Now no sound comes through when I type the triggers! WHAT THE HECK?!
0 Votes
MsBeautifulAngelWolf posted 3 days ago
just talk to help desk no help there i got like 300 credits whicjh is a ripoff my sister got 6000 . no more funds will be given to us this is wrong! i hope uk ppl are angry we got ripped off and ik a few ppl have hired attorneys to file a lawsuit against IMVU. So please pay us for all our credits and not fake credits as i used money to buy my credits Very unhappy Imvu customer :(
2 Votes
Bammcrime posted 4 days ago
Where is my refund
2 Votes
Bammcrime posted 6 days ago
Mark my words one day we will log in and check here and this whole topic will be gone deleted. Just as they deleted the music shop, our songs and mixes. AND the purchase logs after people found out you can still see it on the website and posted it here. They have done that on the past too years ago i think it was 2016 something. People not happy with a decission they made and everyone complaining about it under the post and teaming up to take action. and POOF..... the whole topic was gone..
0 Votes
DiamondBones posted 8 days ago
dayum, imvu has refunded everyone before when the music store songs got removed from their uploaders, so I expect they'll be doing this again. It's honestly really sad they couldn't replace the company and keep it going, or at least replace it with a company who could actually maintain playing our songs we've already purchased so we can still use them without buying new ones. We have a lot of fond attachments to those songs. I'm happy that we can at least use radio in classic, but still, just wow. I know most companies only abandon renewing their contracts because of payment issues... so I'm assuming they asked imvu a price that was too high to continue providing their services.
I just looked and my music is all completely gone LOL I can't even access their names, wow... just wow... so we're going to have to go into our purchase history to fish out all our receipts for a refund? dayum, that's going to be really hard for us that shop a lot. Why you have to do us like that. No wonder people are pissed.
I understand problems happen, that's normal while running a business. I've seen customers can be pretty understanding about this, as long as the business takes care of them and compensate them in order to not break that trust... I wanna see that. I really hope the promise to contact everyone effected comes with proper compensation.
Personally I thought it was kind of wild the way the music store was set up in the first place. No one knew which songs had long permissions and imvu kept giving me (and us) refunds for each one that expired. It's very popular for regular imvu product purchases to last forever, but the site still gives creators permission to edit their products and blank out all textures without giving refunds... i've had that happen in my inventory where the dev wanted to leave imvu, so they blacked out all their textures from all their shop's products, and I had aloooooot of them (especially being a furry, sets can be quite large and expensive), and customer service couldn't help me because creators have a right to do that. It's honestly really scary we don't have the kind of security we want.
i'm not too happy with the radio situation though, because it's another investment of money. I wish YouTube playlists were accepted, even with the ads.
2 Votes
KitanaKang posted 9 days ago
If you want to create your own online radio? this is what I use to play my favorite songs, it's very cheap no matter where you live, here you go :) https://myradiostream.com/
3 Votes
Avengelyne posted 9 days ago
just a heads up, several url streams ive looked at have been embedded with malware. so these are are not entirely secure, so be careful on sites out there, obviously imvu hasn't scrutinised these because several streams were from their suggested sites ;/
4 Votes
ASultryWoman posted 10 days ago
Staying on the subject of taking advantage of the consumer here. Discord has a affiliate program. Every time one of us newly follows a link to get on discord that person or entity gets paid. Why the heck do we have to go on another site to find out what is happening here the site we paid to be on? Put that into your complaints as well. Making money off us to find out what is happening on this site is taking advantage.
2 Votes
VirtualStars posted 11 days ago
so many radios that will work now days from them links provided you <><> happy i found a 90s hiphop radio i was born 1982 and i lose to be a rapper my self and always had love for 90s hip-hop so ya this radio 90s hip hop will also work in imvu club radio urls https://streams.90s90s.de/hiphop/mp3-192/
1 Votes
VirtualStars posted 11 days ago
ok wanna help people who are struggling to find radios for there clubs that actually will work.
1st this is a 24 7 live 80s radio https://stream.80sa.live/80s-alive.mp3
2nd this is a90s radio https://stream.80sa.live/90s-alive.mp3
But the best is yet to come this website is the best yet
https://streamurl.link/ .
that website you can basically type what kinda music you looking for from dance rock hiphop 80s 90s ect. and many radios will come up then all you need to do is simply click a radio of interest to you. Then is a copy button simply press that it will copy the link for you then you can post the link into the radio url both on desktop and imvu classic. and music will auto play to any club members peace hope this helps
Another exsample i type 80s all them radios can be used https://streamurl.link/s/80s
exsample https://streamurl.link/s/90s . I Understand its not Imvu fault that the music is gone they had no choice to do what they had to do. But i do hope still oneday are mixs could be back who knows but at the same time life goes on
2 Votes
NovaRainn posted 12 days ago
Here is a link to join the server to all come together and work together on this.
https://discord.gg/BKEugw6VIMVU MUSIC CASE INFORMATION
3 Votes
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