We want to share an update regarding music services used in IMVU Classic rooms.
IMVU currently partners with Vervelife, a third party music licensing and distribution provider that supplies the music catalog used in IMVU Classic. Vervelife manages licensing with music rights holders and handles the vendor payments and legal compliance required to make this music available on the platform.
Vervelife has made the decision to discontinue support for the music services they provide. Because this service, including its licensing, infrastructure, and continued operation, is entirely owned and managed by Vervelife, this change is outside of IMVU’s control, and we do not have the ability to maintain or extend it.
We know music plays an important role in many IMVU rooms and experiences, and we understand this news may be disappointing. Our team is actively exploring alternative music solutions that could be compatible with IMVU Classic’s legacy technology.
In the meantime: • Music purchases through the Vervelife system have already been disabled. • Radio streaming remains supported on other platforms, including IMVU Web, Desktop, and Mobile. • Existing Flash radio streaming products are not expected to be affected.
We understand many of you have invested in music for your rooms, and we’re taking steps to support impacted users during this transition. We will be accommodating refunds for recent music streaming purchases where applicable. Eligible users will be contacted directly in the coming weeks with more information.
We will continue to share updates as we learn more about the timeline for this transition and evaluate possible solutions.
Thank you for your understanding and for continuing to make IMVU a place full of creativity, expression, and great music.
9 Votes
187 Comments
Sorted by
S
SavingGraceposted
about 1 month ago
There are ways that IMVU could technically update Classic to provide a model for music - BUT the reality is they won't because are trying desperately to find any reason they can to phase out Classic and push people to use Next/Desktop and Mobile platforms because they are dictating to that sector. Notice how they had their music streaming in place on those platforms before they pulled the plug on Classic? This is strategic on their part - they weren't left with their pants down by a 3rd party vendor. This is the most mismanaged platform -- their only incentive is profit and it shows in everything they do.
5 Votes
b
Bammcrimeposted
about 1 month ago
.
1 Votes
b
Bammcrimeposted
about 1 month ago
...
1 Votes
A
ASultryWomanposted
about 1 month ago
@Bammcrime and Any other concerned party about your refund. When this thread first hit there was a link posted by staff to click on if you wanted a refund from Oct till present. I can't find that link anymore so I'm assuming they removed it. along with any hope of getting any kind of refund unless legally forced to do so. The chances of getting a refund posting and asking in this thread is as good as finding a chicken with a full set of teeth.
2 Votes
S
Shinpiposted
about 1 month ago
all this arguing will do nothing or get imvu's attention....if you people really want to teach imvu a lesson and want to show them that they need to care more for the customers and not treat them like trash, you all need to boycott imvu and by boycott I mean stop spending a single dime or giving them money, that is the only thing which will hit them and they will listen to you, otherwise even if you keep taking and complaining for 100 years it s useless and just waste of time.
2 Votes
P
PamelaAndersonposted
about 1 month ago
I want ALL my songs back and all my Mixes back that I paid for in full !!! If you are not planning on putting our music back than I want a full refund of everything I bought over the years or else I will be contacting a lawyer and filing a class A lawsuit along with hundred of other members who also had their music stolen from you..I had 185 pages of songs....25 songs on each page..which equals 4625 total songs...that comes out to over 3 million credits total spent on their music..each song roughly costs 70 cents...(649 credits) That means I spent $3235.00 total on my music....You people are now offering me a few thousand credits...Are you kidding me here??? what a joke..I paid You over $3,000 total for my music and songs over the past 12 years and you left me with nothing but an offer of some measley few thousand credits...Talk about spitting in my face...And you think you are just going to get away with this?When do you plan on paying me back my $3235 dollars?????
0 Votes
A
ASultryWomanposted
about 1 month ago
@Nova Rainn I understand discussions in detail about on going litigation should not and are advised not to be made in public. However, There certainly can and should be made public to everyone who thinks they may be part of the class Information readily available of who to contact to have their issue considered. In short the information needs to be in other places besides involuntarily contributing to a affiliate program to get info off DC.
3 Votes
b
Bammcrimeposted
about 1 month ago
Where is my refund ??
Have yall noticed the staff stopped talking in this topic ? They are just ignoring us and wait till it bleeds to death and no one responds anymore.
3 Votes
N
NovaRainnposted
about 1 month ago
Just had a chat with IMVU, and even if we request that purchase history information, they are NOT giving it to us.
And to ASultryWoman, nobody is taking advantage of this situation we are all currently in. I don't think you understand; anything to do with lawsuits cannot be publicly discussed on a public platform thread like this, and I don't think it would be wise to be discussed on an IMVU support discussion board. With that being said, I will keep the d/c group updated, and I will be making a couple calls on Monday to see what the next steps should be. Because this is giving BIG red flags, everyone deserves to be compensated for their hard-earned money they put into this game.
3 Votes
S
SavingGraceposted
about 1 month ago
I demand every credit that I spent on IMVU music in the last 20 years for the Classic Room Player REFUNDED before the end of the year -- or I will be filing an official complaint. Thanks for your attention to this matter
2 Votes
A
ASultryWomanposted
about 1 month ago
ENuff kicking the can on this page, A lot of good it has done for you. When do we kick IMV you know who square in the rear end with some legal action?
3 Votes
K
K3tti3qKOATEDposted
about 1 month ago
... Oooyeee Did they make a HUGE mistake taken 'way our privilege 2 play our own choices of music tracks commercial free ... to some streaming radio stations that are as most people are finding out are off line or not compatible ... Like Youtube nd Spotify .
As much money IMVU has received for as long as they open'd up the music store ... they should of by now had they own freakn website for music if they were goin to do 'way with the music store and all content.
I want a daaang refund ... nd I do not mean no danng 322-365 promotional credit reimbursements either and speak of this is the "risk you take" ... that is come cop out crap if I ever of one nd I have heard plenty. I HATE COMMERCIALS !!!! ... Although I know they are necessary "sometimes" but 3 minutes of commercials before you can hear the next tune is crazy .
In closing to this rant .... IMVU FIX IT !!! BRING BACK THE MUSIC STORE NSO WE CAN HAVE THE PRIVILEGE OF PLAYN OUR OWN CHOICE OF COMMERCIAL FREE MUSIC !!!
2 Votes
C
Chikichiiposted
about 1 month ago
Its not only the room music, it happened to my trigger songs too! Now no sound comes through when I type the triggers! WHAT THE HECK?!
2 Votes
M
MsBeautifulAngelWolfposted
about 1 month ago
just talk to help desk no help there i got like 300 credits whicjh is a ripoff my sister got 6000 . no more funds will be given to us this is wrong! i hope uk ppl are angry we got ripped off and ik a few ppl have hired attorneys to file a lawsuit against IMVU. So please pay us for all our credits and not fake credits as i used money to buy my credits Very unhappy Imvu customer :(
We want to share an update regarding music services used in IMVU Classic rooms.
IMVU currently partners with Vervelife, a third party music licensing and distribution provider that supplies the music catalog used in IMVU Classic. Vervelife manages licensing with music rights holders and handles the vendor payments and legal compliance required to make this music available on the platform.
Vervelife has made the decision to discontinue support for the music services they provide. Because this service, including its licensing, infrastructure, and continued operation, is entirely owned and managed by Vervelife, this change is outside of IMVU’s control, and we do not have the ability to maintain or extend it.
We know music plays an important role in many IMVU rooms and experiences, and we understand this news may be disappointing. Our team is actively exploring alternative music solutions that could be compatible with IMVU Classic’s legacy technology.
In the meantime:
• Music purchases through the Vervelife system have already been disabled.
• Radio streaming remains supported on other platforms, including IMVU Web, Desktop, and Mobile.
• Existing Flash radio streaming products are not expected to be affected.
We understand many of you have invested in music for your rooms, and we’re taking steps to support impacted users during this transition. We will be accommodating refunds for recent music streaming purchases where applicable. Eligible users will be contacted directly in the coming weeks with more information.
We will continue to share updates as we learn more about the timeline for this transition and evaluate possible solutions.
Thank you for your understanding and for continuing to make IMVU a place full of creativity, expression, and great music.
9 Votes
187 Comments
SavingGrace posted about 1 month ago
There are ways that IMVU could technically update Classic to provide a model for music - BUT the reality is they won't because are trying desperately to find any reason they can to phase out Classic and push people to use Next/Desktop and Mobile platforms because they are dictating to that sector. Notice how they had their music streaming in place on those platforms before they pulled the plug on Classic? This is strategic on their part - they weren't left with their pants down by a 3rd party vendor. This is the most mismanaged platform -- their only incentive is profit and it shows in everything they do.
5 Votes
Bammcrime posted about 1 month ago
.
1 Votes
Bammcrime posted about 1 month ago
...
1 Votes
ASultryWoman posted about 1 month ago
@Bammcrime and Any other concerned party about your refund. When this thread first hit there was a link posted by staff to click on if you wanted a refund from Oct till present. I can't find that link anymore so I'm assuming they removed it. along with any hope of getting any kind of refund unless legally forced to do so. The chances of getting a refund posting and asking in this thread is as good as finding a chicken with a full set of teeth.
2 Votes
Shinpi posted about 1 month ago
all this arguing will do nothing or get imvu's attention....if you people really want to teach imvu a lesson and want to show them that they need to care more for the customers and not treat them like trash, you all need to boycott imvu and by boycott I mean stop spending a single dime or giving them money, that is the only thing which will hit them and they will listen to you, otherwise even if you keep taking and complaining for 100 years it s useless and just waste of time.
2 Votes
PamelaAnderson posted about 1 month ago
0 Votes
ASultryWoman posted about 1 month ago
@Nova Rainn I understand discussions in detail about on going litigation should not and are advised not to be made in public. However, There certainly can and should be made public to everyone who thinks they may be part of the class Information readily available of who to contact to have their issue considered. In short the information needs to be in other places besides involuntarily contributing to a affiliate program to get info off DC.
3 Votes
Bammcrime posted about 1 month ago
Where is my refund ??
Have yall noticed the staff stopped talking in this topic ? They are just ignoring us and wait till it bleeds to death and no one responds anymore.
3 Votes
NovaRainn posted about 1 month ago
Just had a chat with IMVU, and even if we request that purchase history information, they are NOT giving it to us.
And to ASultryWoman, nobody is taking advantage of this situation we are all currently in. I don't think you understand; anything to do with lawsuits cannot be publicly discussed on a public platform thread like this, and I don't think it would be wise to be discussed on an IMVU support discussion board. With that being said, I will keep the d/c group updated, and I will be making a couple calls on Monday to see what the next steps should be. Because this is giving BIG red flags, everyone deserves to be compensated for their hard-earned money they put into this game.
3 Votes
SavingGrace posted about 1 month ago
I demand every credit that I spent on IMVU music in the last 20 years for the Classic Room Player REFUNDED before the end of the year -- or I will be filing an official complaint. Thanks for your attention to this matter
2 Votes
ASultryWoman posted about 1 month ago
ENuff kicking the can on this page, A lot of good it has done for you. When do we kick IMV you know who square in the rear end with some legal action?
3 Votes
K3tti3qKOATED posted about 1 month ago
... Oooyeee Did they make a HUGE mistake taken 'way our privilege 2 play our own choices of music tracks commercial free ... to some streaming radio stations that are as most people are finding out are off line or not compatible ... Like Youtube nd Spotify .
As much money IMVU has received for as long as they open'd up the music store ... they should of by now had they own freakn website for music if they were goin to do 'way with the music store and all content.
I want a daaang refund ... nd I do not mean no danng 322-365 promotional credit reimbursements either and speak of this is the "risk you take" ... that is come cop out crap if I ever of one nd I have heard plenty. I HATE COMMERCIALS !!!! ... Although I know they are necessary "sometimes" but 3 minutes of commercials before you can hear the next tune is crazy .
In closing to this rant .... IMVU FIX IT !!! BRING BACK THE MUSIC STORE NSO WE CAN HAVE THE PRIVILEGE OF PLAYN OUR OWN CHOICE OF COMMERCIAL FREE MUSIC !!!
2 Votes
Chikichii posted about 1 month ago
Its not only the room music, it happened to my trigger songs too! Now no sound comes through when I type the triggers! WHAT THE HECK?!
2 Votes
MsBeautifulAngelWolf posted about 1 month ago
just talk to help desk no help there i got like 300 credits whicjh is a ripoff my sister got 6000 . no more funds will be given to us this is wrong! i hope uk ppl are angry we got ripped off and ik a few ppl have hired attorneys to file a lawsuit against IMVU. So please pay us for all our credits and not fake credits as i used money to buy my credits Very unhappy Imvu customer :(
4 Votes
Bammcrime posted about 1 month ago
Where is my refund
3 Votes
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